Trusted Agent profile · Birmingham

Life Residential Birmingham reviews

4.5

★★★★★ Excellent

1,112 reviews across 2 platforms

199 Newhall St, Birmingham, B3 1SN

Life Residential's office in Birmingham, at 199 Newhall St, is rated 4.5 out of 5 across 1,112 reviews on two platforms, including 89 Google reviews rated 4.7.

Google logo

4.7 / 5

89

Reviews on Google

This office

Trustpilot logo

1,023

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Luca Safari is very professional and…

Luca Safari is very professional and efficient. He takes every small detail seriously, and communicating with him has been a pleasure. Many thanks!

Heng · 22 May 2026

5/5

Trustpilot

Positive feedback for Arjin Dogan - property manager

Certainly! Here’s a glowing review for your property manager, Arjin Dogan:Outstanding Service by Arjin Dogan - Highly Recommended!I had the pleasure of working with Arjin Dogan as my property manager at Life Residential, and I can’t say enough good things about her. From the very beginning, Arjin has been incredibly active and responsive, always quick to address any queries or concerns I had. She has a remarkable ability to handle every situation with efficiency and professionalism.Arjin’s helpfulness has made the entire experience of managing my property stress-free. Whether it was dealing with maintenance requests, coordinating repairs, or simply keeping me updated on important matters, she was always on top of things. Her communication was clear and timely, which gave me peace of mind knowing that everything was being taken care of.What truly sets Arjin apart, though, is her kindness and genuine care for her clients. She consistently went above and beyond to ensure that I was satisfied and that my property was in the best possible condition. Her friendly demeanor made it easy to work with her, and I felt like I was in very capable hands throughout the entire process.I wholeheartedly recommend Arjin Dogan to anyone looking for a reliable, dedicated, and personable property manager. Her commitment to providing excellent service is unmatched, and I’m grateful for all the help she provided.Thank you, Arjin, for making this experience so positive!

Faris · 24 September 2024

5/5

Trustpilot

Very good service!

Renting with LR for 2 years now, I contacted the agency to sort out oven door, lighting and my hob that was broken. Nicola Soper was super responsive and very helpful ! Thanks to her and her very good service I ended up with everything sorted within a week or so. Even had a brand new hob and oven! Thank you Nicola for following up so closely and being so approachable and reactive!

Johanna · 13 March 2023

Agent replied · 17 June 2024

Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.

5/5

Trustpilot

Highly recommended

Responsive, professional, trusthworthy. Shakira in particular has been of immense assistance to my needs. Would recommend them to anyone.

Nolan · 1 October 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave a 5* review. Kind regards, Katie

5/5

Trustpilot

My time with this Agency has been great!

My time with this Agency has been great! in many different aspects and throughout the process but I want to give special thanks to my property manager, Riley Buckley, she is amazing! She will go above and beyond to be able to help you when needed! Many thanks, Lucia

Lucia · 15 August 2024

Agent replied · 23 August 2024

Dear Lucia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Negin, Customer Relations Team

5/5

Trustpilot

Leighton and Esmee are both very…

Leighton and Esmee are both very helpful and have sorted any issues we've had with the property very quickly.

Keir · 20 September 2026

Agent replied · 10 October 2026

Dear Keir, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Trustpilot

Very good performance

I have dealt with Abby gooptu and she has dealt all my reservations with patience, and exactly upto the point. She was very quick in her response even on Sunday which I am assuming is a holiday, I received a response from her regarding my query. She is really professional.

Waqas · 16 July 2024

Agent replied · 23 August 2024

Dear Waqas, Thank you for leaving a 5* review. We look forward to seeing you again in one of our offices. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Super fast responsiveness

Super fast responsiveness. Seamless dealing with the landlord. High quality of service. Our home life has unfortunately been ridden with problems with the setup, however Shruti and team has always stepped up to sort these issues seamlessly and pro-actively throughout 2022. This level of service gives us confidence to live a stress free life without having to worry about getting things done/ communication with the landlord/ scheduling servicing for appliances, cleaning, etc.

Hardik · 6 February 2023

Agent replied · 17 June 2024

Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.

5/5

Trustpilot

Luca Safari is an excellent staff

Luca Safari is an excellent communicator and provide an amazing customer service when he come over for inspection. Amazing lad.

Alvin · 25 May 2026

5/5

Google

We were looking for a flat in a specific building, and Jahdel was able to find us our dream home. He answered all our questions and was always available for us. I personally moved house a times and so far he's the best agent I have ever met. Can't thank Jahdel enough. Just amazing!

Chiara · 27 April 2024

Agent replied · 25 August 2024

Dear Chiara, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

5 stars for Nicola…

This 5 star review is especially for Nicola indeed. Not all staff from this company are responsible and helpful. During my tenancy I encountered some very irresponsible staff. However, I was lucky Nicola was responsible for my move out. She is responsible and made sure my move as smooth as possible. The professional clean arranged by her was perfect. No tricky deduction from my deposit for natural wear and tear.

Emily · 27 March 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave us feedback, it’s greatly appreciated.

5/5

Trustpilot

Kalidass has been brilliant…

Kalidass has been brilliant in managing the rental flat for me. When the tenant recently had a problem with the electric radiators, Kalidass sent in electricians immediately, diagnosed the problem causing the problems, sought consent from me straight away and managed replacement of the offending item, all without any fuss, no hassle to me, and most importantly, to the satisfaction of the tenant. I am very happy with this service.

Fabian · 25 March 2023

Agent replied · 17 June 2024

Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.

5/5

Trustpilot

I had a great experience with Life…

I had a great experience with Life Residential. My property manager Ilinca Ioanovici has been so helpful during my entire stay. She is patient, always responds fast and solves everything efficiently. My account manager Smruti Patel has also been very helpful and resolved any issues I’ve had. It’s nice to work with professional people who do the best they can to help you. Can definitively recommed, 10/10!

Rand · 15 June 2023

Agent replied · 17 June 2024

Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.

5/5

Trustpilot

Outstanding Property Manager, Highly Recommended

I had the pleasure of having Luca Safari as my property manager while renting in the UK, and I cannot recommend him highly enough.

Bogolo · 10 August 2026

Agent replied · 24 September 2026

Dear Bogolo, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Katie

5/5

Trustpilot

Great Experience

Had a great experience with Amrita. She was professional, responsive, and helpful throughout the entire process. Communication was always clear, and everything was handled efficiently. I really appreciated her support and would highly recommend her to others.

Tammy · 8 May 2026

Agent replied · 1 June 2026

Dear Tammy, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

5/5

Trustpilot

Great property management service

I am a tenant with life residential and my property manager Kalidass has been very helpful to solve my issue with the mattress. Kalidass was very quick in responding to my emails, kept me updated throughout, and within a week I got my brand new mattress with no hassle. I could not be happier to finally get some good sleep. This is really amazing job done by Kalidass. Thank you.

Yasmin · 24 February 2023

Agent replied · 17 June 2024

Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.

5/5

Google

I recently had the pleasure of working with Life Residential, and I must say, my experience was nothing short of exceptional. From start to finish, they demonstrated a level of professionalism and expertise that exceeded my expectations. I want to extend a special thanks to Jahdel Martin, the agent who went above and beyond to ensure my needs were met throughout the process.

Ibrahim · 26 August 2023

Agent replied · 25 August 2024

Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.

5/5

Google

It was a wonderful experience. Jahdel was very quick to respond to my initial email about the room tour.After that, he showed very professional service, helped me handle all the procedures, and reminded me what I needed to do in time. Thank you Jahdel,and I’m truly recommending this company. It's very professional.

Puyu · 27 April 2024

Agent replied · 25 August 2024

Dear Puyu, Thank you for your kind comments regarding Jahdel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Amazing experience with Life Residential especially with Rosita

We had an amazing experience with Life residential, especially Rosita as our property manager. She is very responsive and understanding. Every time we reached out to her for any help she always made sure we are at ease with understanding the issue, keeping us updated on the progress and solving the issue as well. She is great at her job and we highly recommend her. Keep up the good work Rosita.

Vancy · 19 December 2022

Agent replied · 17 June 2024

Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.

5/5

Google

I had the pleasure of working with Miriam who made the process extremely easy and clear while being flexible with my busy schedule. She handled any issues or questions I had promptly and with genuine care which I truly appreciate.

Yalamba · 2 April 2026

Agent replied · 16 April 2026

Dear Yalamba, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Sale of property

I sold my property through Life Residential recently and found their team excellent with respect to finding a buyer and progressing the sale. I am very grateful to the sales progression team, particularly Molly Tilley who ensured things were chased and the deal kept on track. Would recommend Life Residential for letting and sales as they have been excellent over the last three years I have been with them.

Sujay · 26 January 2023

Agent replied · 17 June 2024

Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.

5/5

Trustpilot

Great experience

Overall a great experience, particularly thanks to our wonderful property manager Mariah Felix, who was always super helpful, responsive, kind and easy to work with! We were very pleased with our time and would happily recommend.

Nick · 28 April 2026

Agent replied · 1 June 2026

Dear Mariah, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

Professional and genuine

Had really professional and positive experience with Life Residential. The dedicated Property Manager - Claudio De Tommaso has been very helpful and responsive throughout my tenancy as well as at the end of it. Genuine, professional and easy going. Very much recommended.

Justyna · 13 September 2024

Agent replied · 28 October 2024

Dear Justyna, Thank you for taking the time to leave a wonderful 5* review. Claudio will be thrilled to read your kind comments. Kind regards, Katie

5/5

Trustpilot

Abby Gooptu, excellent agent

Abby was fantastic! Knowledgeable, proactive, and made the lease renewal process a breeze. She explained everything clearly and I felt confident throughout. Highly recommend her to anyone looking to find a place in London. Thanks again, Abby, and hopefully we'll work together again in the future!

Olivier · 26 June 2024

Agent replied · 23 August 2024

Dear Oliver, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Negin, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Life Residential's Google reviews
The Trusted Agent

Is this your office? Claim your page.