5/5
TrustpilotCristina was my property manager and…
Cristina was my property manager and she is really amazing. Supper attentive and going above and beyond to resolve anything quickly and effectively. 10/10
Trusted Agent profile · Birmingham
Life Residential Birmingham reviews
★★★★★
1,155 reviews across 2 platforms
199 Newhall St, Birmingham, B3 1SN
Life Residential's office in Birmingham, at 199 Newhall St, is rated 4.5 out of 5 across 1,155 reviews on two platforms, including 129 Google reviews rated 4.6.
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Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat customer service
Upon the invitation of Sunny, the Business Development Consultant of Life Residential stationed in Hong Kong, I met him and had the opportunity to learn about the recent property market condition, the town development situation as well as the rental affairs in connection with our flat under the management of Life Residential. I am glad of being able to have face-to face contact with their representative who is much concerned about their customers' needs and questions.
Agent replied · 28 October 2024
Dear YC Cheng, thank you so much for taking your time to let us know how we're doing. Sunny will be very happy to hear from you and so are we to know he's taking such great care of you and was able to provide you with all the information about the London property market. Please don't hesitate to get in touch with Sunny if there's any other information you require, or, indeed - pop in for a chat to our local Hong Kong office.
5/5
TrustpilotHad a faulty boiler
Had a faulty boiler. Becca was extremely helpful and efficient at managing the situation. Effective liaison between myself, landlord and contractors. Excellent colleague and property manager.
4/5
TrustpilotAbby has been very helpful to liase…
Abby has been very helpful to liase with the tenant during tenancy contract renewal. We appreciated her prompt response and update of the market intelligence.
5/5
TrustpilotThomas Chan, Excellent Property Manager
My experience with Thomas Chan as property manager was outstanding. His level of service is of the highest standard for the below reasons:> Excellent communication skills> Effective and resourceful> Committed to be helpful> Well organized> An absolute gentleman> Replies back very soon, doesn't keep you waiting.Thank you, Thomas! You are the best property manager I've ever had.
Agent replied · 17 June 2024
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
TrustpilotExcellent communication and professional service
I had a great experience with LiFE Residential. The team was professional, responsive, and always kept me updated throughout the entire process. They handled everything efficiently, from tenancy setup to ongoing support, and made the whole experience stress-free
5/5
TrustpilotThank you Life Residential
I have recently moved on after a four year tenancy with Life Residential and would like to thank everybody I dealt with for their helpful and professional approach. My property manager throughout was Szilvia Nemeth, who was always quick to respond to any issue that came up, pleasant to deal with and made the whole process of leaving straightforward and far less stressful than it might have been. I recommend this agency.
5/5
GoogleJardel is a very nice person and helped me a lot. He is efficient and gave me great advices to make me move in smooth. Our cooperation is very pleasant.
5/5
TrustpilotI had an excellent experience with Life…
I had an excellent experience with Life Residential's tenancy agent. From the moment I inquired about a property to the day I moved in, their service was great. The agents are professional, responsive, and ensure a smooth transition for you. Any questions or concerns I had were addressed promptly, making the whole process stress-free. I highly recommend Life Residential to anyone in search of a reliable and customer-focused tenancy agent. Their dedication to client satisfaction truly sets them apart.
5/5
TrustpilotAbby Gooptu
Abby Gooptu recently helped with the contract renewal for one of our properties. She was extremely professionally competent and helpful and made the whole process a breeze. Thank you, Abby!
Agent replied · 23 August 2024
Dear Grahame, Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotGreat Renewal Contract Experience - Mr Kalidass
Our property is up for contract renewal and Mr Kalidass was handling our account. He was prompt in managing correspondences and managed to secure us a reasonable deal for the renewal. This was aided by Mr Colm as well. Many thanks to the Life Residential team.
5/5
TrustpilotGreat work from Abbey
Great work from Abbey. Very prompt and professional. Got the desired result in the renewal of my tenancy. Thank you Abbey.
5/5
TrustpilotRosita is super helpful and incredibly…
Rosita is super helpful and incredibly responsive - she arranged a repair for me recently and it was super smooth sailing.
5/5
TrustpilotGood And Fast Service
The replies from Abby Gooptu were quick and answered all of my questions I had regarding my renewal of contract.
5/5
TrustpilotThis is a small note to say about…
This is a small note to say about recent correspondence with Abbey Guptu in the renewal department She has been excellent and helpful in renewing the contract. The renewal department should be proud of her performance.
Agent replied · 23 August 2024
Dear Syed, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotTenancy Agreement Renewal
Jessica from Life Residential assisted us with renegotiation and renewal of our tenancy agreement and was a pleasure to work with.
5/5
TrustpilotOlyvia Saunders has been my property…
Olyvia Saunders has been my property manager for a few months, she is responsive and professional. As a new investor for UK property, i have little knowledge on how it operate and now i got to know more from her. Definitely recommending her as your property manager.
5/5
TrustpilotVery helpful property manager
Katie is my property manager and is extremely helpful. She is very responsive when I have any requests for changes needed in the apartment.
5/5
TrustpilotIn the main I’ve been really happy with …
In the main I’ve been really happy with the service offered by Life Residential. A particular mention of Sam who is a super star. My only negative feedback was an occasion where I had e-mailed Alex with feedback on the state of play in our flat, and some days later received a call from James asking me about all the matters that had already been addressed in my mail.Aside from that, 5 star service
Agent replied · 17 June 2024
Dear Val, thank you very much for taking your time to let us know how we're doing. What a compliment for Sam - he's going to be very pleased to hear from you. Our apologies for the miscommunication between James and Alex, we'll take this into consideration. Please, do not hesitate to let us know if there's anything else we can assist with.
5/5
TrustpilotAs an overseas landlord having informed…
As an overseas landlord having informed the LIFE Residential of my wish to inspect the London property in care just prior to my departure from home, I am glad that staff members stationed in Hong Kong as well as those in London could make prompt arrangement for my visit and give me good information and income and expenditure report for tax purpose within days upon my arrival. A highly efficient staff team !
Agent replied · 28 October 2024
Hi YC Cheng, thanks for your feedback. We always try to ensure everything is easily arranged for when a landlord wishes to inspect their property and coming from overseas is no different. We're happy you were provided with good information on income and expenditure on your property.
5/5
TrustpilotI can't speak highly enough about our…
I can't speak highly enough about our tenancy with LiFE Residential, all thanks to the exceptional services provided by our wonderful property manager, Cristina Luntraru. Throughout our time with LiFE, Cristina has consistently gone above and beyond to ensure our experience has been nothing short of exceptional.
Agent replied · 17 June 2024
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
4/5
TrustpilotI’ve recently renewed my flat’s tenancy…
I’ve recently renewed my flat’s tenancy agreement through Life Residential, with Abby Gooptu as the agent. The service was satisfactory, though there were moments of uncertainty that left me with mixed feelings overall.
Agent replied · 17 June 2024
Dear S Kapoor, Thank you for leaving a review.We look forward to seeing you again in one of our offices. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotMo has been very helpful
Mo has been very helpful in shwing us the flat and answering our qustions. Also has been keep us up to date with progress.
Agent replied · 17 June 2024
Hi there, great to hear that you are happy with our service.
5/5
TrustpilotExcellent and professional services…
Excellent and professional services throughout. Regular updates on key landlord and property issues. Special thanks to Szilvia Aslihan for her great support and follow-up!
Agent replied · 17 June 2024
Hi Aaron, thanks for providing us with great feedback!
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