Trusted Agent profile · Birmingham
★★★★★
317 reviews across 3 platforms
The Galliard Apsley Partnership, Sales and Marketing Suite, 2 East Timber Yard, 118 Pershore Street, Birmingham, B5 6PA, B5 6PA
LiFE Residential's office in Birmingham, at The Galliard Apsley Partnership, is rated 3.1 out of 5 across 317 reviews on three platforms, including 100 Google reviews rated 4.8.
100
Reviews on Google
This office
35
Reviews on Facebook
This office
182
Reviews on Trustpilot
Business-wide
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleLovely staff with high efficiency. Jahdel helps me lots with getting everything sorted. Highly recommend😊 …
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
GoogleProperty agent, Jahdel, is very helpful and provide useful advises. The all arrangement is smooth.
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
5/5
GoogleJahdel really helps me a lot for seeking a property. Very friendly and professional staff!
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
1/5
TrustpilotDo not contact this company
Do not contact this company. A big scam!! Wish I could give 0 starts literally turned our lives into hell. Worse customer experience I have faced. Unsatisfactory levels of customer service and standard of homes.
1/5
TrustpilotProfiteering with disregard for…
Profiteering with disregard for leaseholders
Dear MM,Thank you for your review and feedback. Please direct your queries to admin@gemlimited.co.uk where a member of Galliard Estate Management Ltd will be able to respond to your concerns directly.Kind regardsThe Galliard Homes Team
1/5
TrustpilotCompletely untrustworthy
Hi IanThanks for reaching out, we are really sorry to hear this feedback. Please send an email with more details and your full address to contact.us@galliardhomes.com so we can investigate this further.Kind regards,The Galliard Team
5/5
TrustpilotSmooth and warm welcoming completion
It was lovely to meet Martine and really appreciate her help for the completion. She made the whole process truly smooth and welcome. Much appreciated!
Hi Peter,Thank you very much for sharing your feedback. It is great to hear of your fantastic experience with Martine, we have passed your comments onto the team.Kind regards,The Galliard Team
1/5
TrustpilotRenting a flat they build just two…
Renting a flat they build just two years ago. The flat is falling apart, we don’t even have hot water at least once a month.... horrible horrible horrible avoid this developer at all costs.
Dear Ola,We are very sorry to hear about the issues you are experiencing. Has your landlord been made aware? Please can you email us at marketing@galliardhomes.com with more information including the name of your development. We look forward to hearing from you,Galliard Homes
5/5
TrustpilotThey helped me to complete my apartment…
They helped me to complete my apartment on time .
Hi Lan,Thank you very much for your kind review. We really appreciate your feedback.Thanks again,The Galliard Team
1/5
TrustpilotThe worst management company in the uk
The worst management company in the uk. Ridiculous service charge and horrible management team! The actions need to be taken and not use family business change poor tenants
4/5
TrustpilotHelpful staff who provided prompt…
Helpful staff who provided prompt assistance and attention
Hi YipThank you very much for sharing your feedback, we really appreciate your review.Many thanks,The Galliard Team
4/5
TrustpilotA heartfelt appreciation to Martine…
A heartfelt appreciation to Martine Hamilton who is so helpful and always kept us abreast in guiding us through out the completion process.
Hi Kenny,Thank you very much for sharing your feedback. It is great to hear of your fantastic experience with Martine, we have passed your comments onto the team.Kind regards,The Galliard Team
5/5
TrustpilotQuick repair to building defects
Quick repair to building defects of windows and doors by the site supervisor and handyman. They also show me how to close the window safely.
Dear Nelson,Thank you for leaving a 5 star review, we are very happy to hear of your great experience with Galliard Homes.Thanks again,The Galliard Team
5/5
GoogleLifeResidential has overseen the management and letting of my property for the past year. The service has been consistently professional and first rate, which is helpful for offshore landlords such as myself. Mandii Aujeley, my assigned property manager has been particularly helpful, responsive and professional in addressing any concerns swiftly and effectively.
1/5
FacebookThey cut the trees down!! (see all the comments below) Once they are gone, that's it. Planting another tree somewhere else does not compensate for the unnecessary felling of 100 year old trees. SHAME ON YOU!
Hi there, please be assured that we take our environmental responsibilities very seriously at Galliard Homes. The two trees referenced were diseased, being structurally unsafe, they were felled with permission and under the observation of the Local Authority. The extraordinary references to birds’ nests and bats are completely false. Thank you, Galliard Homes.
3/5
TrustpilotAverage Quality with Average Service
It is just average, from all perspectives. Although the site construction is willing to offer help, the quality itself is average or just slightly above average.
Hi Greg,Thanks for your review. We take all comments on board - if there is anything you need help with please do not hesitate to get in touch with us. Kind regards,The Galliard Team
5/5
Trustpiloti bought the flat from galliard homes
i bought the flat from galliard homes! its really good qulity and good aftercare services! friendly staffs , and really helped me a lot !
Hi Patricia, Thank you for your great review - we are so happy to hear you have had a great experience with Galliard!Many thanks,The Galliard Team
1/5
TrustpilotPoor and ineffective services
I have received services from Galliard over six years now and I'm truly disappointed and unhappy with them.
1/5
TrustpilotOh how I'd love to give a minus review…
Oh how I'd love to give a minus review to this company! The service terrible, the staff are useless I'm surprised they are still running.
5/5
TrustpilotGood reputation upheld to date
Good reputation upheld to date. No problems pre, during and post completion of the various developments. Very happy with Team and services
Dear Sally,Thank you for your review - we are very happy to hear of your 5 star Galliard experience!Best wishes,The Galliard Team
1/5
TrustpilotReally honestly the worst
Really honestly the worst! In reagrds to our property in NCQ GReenwich just blatant lies about their responsibilty. A horrible company.
5/5
TrustpilotMy first purchase with Galliard.Miss…
My first purchase with Galliard.Miss Constance's service was very good, the explanations were detailed, and her smile was unforgettable.
Dear Tina,Thank you for your review, we are very happy to hear of your 5 star Galliard Homes experience! I have passed your lovely comments onto the team. Thanks again, The Galliard Team Best wishes,The Galliard Team
1/5
Facebookcould start off by not cutting 100 year old protected trees because they are in the way and they found a loophole, NO interest or care of the environment. disgraceful
Hi there, please be assured that we take our environmental responsibilities very seriously at Galliard Homes. The two trees referenced were diseased, being structurally unsafe, they were felled with permission and under the observation of the Local Authority. The extraordinary references to birds’ nests and bats are completely false. Thank you, Galliard Homes.
5/5
TrustpilotI have been very impressed with my…
I have been very impressed with my associations with Galliard and their team. They have been super supportive all the way.
Dear Franz,Thank you for your kind review! We are very happy to know you have been supported well throughout your Galliard journey.Kind regards, The Galliard Team
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