Leaders Birmingham reviews

Dear Maria, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you were happy with the support you received throughout your sale. Helping our clients through every step of the process is so important to us, and it’s wonderful to know we could make the journey smoother for you. We truly appreciate your recommendation and wish you all the best for the future. If you ever need anything, we’re always here to help! Kindness regards, Sue and the Leaders - Maypole Team

Dear Amandeep Singh Customer care is important to us so we really appreciate you taking the time to … More

Dear Fiona, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

Hi Eugene, we're saddened to hear of the negative experience you have had with the Leaders team at Maypole while the team were marketing and attempting to sell your property. Here at Leaders we set very high standards for ourselves and take it very seriously when these are not met. I have had the opportunity to discuss your feedback with Daniel Orr the Maypole Sales Manager. Daniel has informed me that during the Market Appraisal of your property that the initial marketing price was agreed upon due to the position of the market at that time, I can appreciate why you would be disappointed after the price was reduced by £30,000 after a fairly brief period of marketing however from my discussions with Daniel he has informed me that there were in the region of 15 viewings conducted whilst the property was being marketed at the initial agreed upon marketing price. Daniel has advised that despite a good number of viewings that there was a lack of feedback from customers after these were conducted, when taking the above into account I do not believe the property was overvalued as the number of viewings confirms that there was certainly interest in the property especially at the price it was first marketed at. In relation to your points surrounding the photos of the property I would like to offer my apologies if you were unhappy with the quality of the photos produced by the team, if you had voiced these concerns to the team they would have been more than happy to re-take these prior to being provided with your own photos. Daniel has acknowledged that when the property was originally listed the team did miss a description of the utility room and so this was added on afterwards but he has informed me that a floor plan was conducted free of charge as this is not a free of charge service. I am sorry to read that you felt Daniel fed you empty promises during your time with Leaders, I understand that Daniel met you at the property to discuss the issues you were having throughout the marketing and do not believe any comments made during his discussions with you were done so in an attempt to deceive you but to attempt to reassure you that he and the team at Maypole were attempting to find you a suitable buyer, I feel it important to highlight that the branch do follow a no sale no fee basis meaning the team would have been motivated to secure a sale. In regards to your point where you state Daniel quoted your wife’s name as an interested buyer from my discussions with him he has admitted that he did make a mistake here reading information from the wrong contact card on our system and acknowledged this at the time apologising for his mistake. Falling short of meeting your expectations is not to the standards we strive to achieve and we would like to offer our apologies that the team were not able to provide a level of service that you are satisfied with. Thank you for providing this information so we can improve upon our services moving forward. Kind Regards, Leaders

Dear Hubby Kaleem Customer care is important to us so we really appreciate you taking the time to … More

Hi Lana Thank you so much for the lovely review, it means a lot to the whole team and goes a long way in helping people find the right agent to sell their property. We wish you all the best for the future. Kind regards Team Maypole

Thank you so much Hayley for your wonderful five-star review! we're so pleased to hear that you found our service helpful and that we were always there when you needed us. It was our pleasure to support you, and we wish you all the happiness and congratulations on moving into your new home! If you ever need anything in the future, we're always here to help. Kindest regards, from Sue and all the Maypole team

Hi Panagiotis, Thank you so much for taking the time to write us such a lovely review. It really means a lot to all of the team and goes a long way in helping people find the right estate agent. We wish you all the best for the future. Kind regards Team Maypole

Thank you Spencer so much for your kind words and support! We're thrilled to hear that you had such a great experience. It truly means a lot to our team, and we wish you all the very best. From all your Maypole team.

Hi Kevin, thank you so much for your positive comments about Stuart and the team at Leaders Estate Agents Maypole! Kind regards Customer Care Team

Hi Fima Khanum, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Maypole branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

Dear Ben S Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

Dear Dan, Thank you for taking the time to write us a google review, it means the world to the team. We all wish you the best for the future. Kind regards Team Maypole

Thank you so much for taking the time to write us such a great 5 Star review. It has been our absolute pleasure. Your kindness really means so much to the team, and importantly these reviews really helps other clients when they are trying to find the right agent to help them with all their moving plans. We wish you all the very best in the future. Keep in touch. Many thanks Kindest regards All your Maypole Team

Dear Julie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

Dear Natalie You are so welcome. It has been such a pleasure for the teams and myself to help you guys. Thank you so much for all your kindness and appreciation, especially for taking the time to wright us such a wonderful review, it really does mean so much to the team and myself, importantly though it really helps other people when trying to find the right agents. We wish you both all the very best in the future, enjoying your lovely new home. Keep in touch. Kindest regards Sue Robinson and all your Maypole team

Dear Helen Darby, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Maypole. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team