5/5
GoogleI was happy with the service that I received from Elaine and the team. They were able to give me answers to all the questions I had and was very responsive to my needs.
Trusted Agent profile · Birmingham
Leaders Birmingham reviews
★★★★★
103 reviews across 1 platform
Maypole 234/6 Sladepool Farm Road Maypole, Birmingham, B14 5EE
Leaders's office in Birmingham, at Maypole 234/6 Sladepool Farm Road Maypole, is rated 4.7 out of 5 across 103 reviews on 1 platform, including 103 Google reviews rated 4.7.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google5/5
Googlecannot fault them they have been amazing and supportive and it’s been hassle free and everyone has been lovely they have kept me updated on every part of sale of my house
Agent replied · 30 July 2023
Dear Natalie You are so welcome. It has been such a pleasure for the teams and myself to help you guys. Thank you so much for all your kindness and appreciation, especially for taking the time to wright us such a wonderful review, it really does mean so much to the team and myself, importantly though it really helps other people when trying to find the right agents. We wish you both all the very best in the future, enjoying your lovely new home. Keep in touch. Kindest regards Sue Robinson and all your Maypole team
5/5
GoogleI have used Hollier Browne / Leaders since 2007 and have always found them to be professional, friendly, honest and very helpful. I have bought, let, and sold property through them and have received nothing but First Class service all the time. The team are experienced and very happy to give advice and support, especially when making difficult decisions. When I needed to, I was always able to speak to someone who can help, rather than an answerphone. I used the Property Management service whilst I was living overseas and it was fantastic - they took care of everything - even arranging repairs through local contractors at very good prices so I did not have to worry. Leaders even arranged for my property to be re-decorated and uplifted prior to sale and managed all of the works in my absence. My property sold for more than I expected - for which I cannot thank the team enough! I am extremely grateful for everything - and cannot recommend them enough to anyone in the area!
5/5
GoogleAbsolutely amazing team, great service, always there to answer questions and always going above and beyond. Sold our house within 2 days of listing it. Thank you all so Much.
Agent replied · 30 July 2023
Natalie you are so welcome. It has been such a pleasure for the team and I to help you guys. We wish you all the very best in your lovely new home. Thanks for all your kindness and appreciation it means so much to us all and importantly really helps others when trying to find the right agent. Keep in touch Kindest regards Sue Robinson and all your Maypole team
5/5
GoogleSue Robinson, Emma, Dave and Sue Carter the fabulous Negotiator have made this process so easy and I can’t recommend them enough!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Dear Lisa, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat people. DAVE and SUE were relly very helpful from day one through all the journy. Very professional Five star customer service
Agent replied · 30 July 2023
Dear Arfan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFantastic opportunity to view a property, in a virtual capacity. We are slightly further away than the average customer; this gave us the chance to see it in detail. Other estate agents are clearly missing a trick. The customer service was excellent, noting the agent Stuart knew his stuff. He was able to answer all questions comprehensively, outstanding ambassador for his company.
5/5
GoogleLovely personal support and shared all information quickly and professionally. Felt like friends with no frills! Use them -you won't go far wrong !PositiveProfessionalism
Agent replied
Hi Lynn Jane Fenn, Thank you for the great review of our Leaders Estate Agents Maypole team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
1/5
GoogleI don't know as I've never used them I live a long way away ??????
Agent replied · 30 July 2023
Dear Ian, We would like to get more details about your experience with us that has lead to your 1-star review. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you. Many thanks, Customer Care Team
5/5
GoogleThe team were amazing the whole way through the experience, including Sue and Robin, and I couldn’t be more grateful for their support
Agent replied
Hi Scott, we're happy to hear that you found our staff to be so supportive during your experience with the staff at our Leaders Maypole branch. Thank you for taking the time to post your positive review. Kind regards. The Customer Relations Team.
5/5
GoogleHannah has been fantastic! Quick and reliable throughout! Thank you Hannah!
1/5
GoogleHigh prices,bad houses qualityNegativeQuality
Agent replied · 21 June 2024
Dear Alexandru Militaru, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
1/5
GoogleHigh prices,bad houses qualityNegativeQuality
Agent replied · 9 December 2024
Dear Alexandru Militaru, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleI have been dealing with Hollier Browne for many years years now, and have found them to be very professional, friendly and knowledgeable. I would consider them experts, and would always trust them to manage or sell my property.
5/5
GoogleSo professional and helpful they really are the peoples estate agent as they are always there to listen and put you as the customer first. To describe them in one word would be Tremendous.
5/5
GoogleFound all staff at Maypole very professional , answered all questions we required efficiently and were very informative, pleasant & approachable staff nothing too much trouble ..
5/5
GoogleBrilliant Service. Let our property in days and communication has been excellent. Very competetive rates. Would highly recommend.
5/5
GoogleThey really helped me out in looking for a house
5/5
GoogleGreat service and great staff
5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Dear Matt! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 23 January 2025
Dear, Sandeep Kaur! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Dear Hussnain Ali, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Maypole. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Hello Ryan Cunningham-amos Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleGood
Agent replied · 21 June 2024
Dear Znt Hnf Customer care is important to us so we really appreciate you taking the time to … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
