Leaders Birmingham reviews

★★★★★ 5/5

Google

We are currently coming to the end of a purchase through Leaders Maypole, and I cannot fault them. As a first time buyer, they have done nothing but reassure us and made sure we are supported from start to finish. Our estate agent Kane was extremely helpful with gaining our purchase, along with the support of Stuart who has kept us informed throughout. We are also lucky to have the support of Kerry who is a moving manager with Leaders, who has ensured our purchase has kept moving along and been great with responding to any query. We kept our mortgage application under house also, which Richard the mortgage advisor made very smooth and simple for us. There professionalism is outstanding, and hope to use them again if we ever make a new purchase. Well done leaders!PositiveResponsiveness, Quality, Professionalism, Value

Jessica · 25 August 2021

★★★★★ 5/5

Google

Today We've collected the keys to our house, and could not be happier, we’ve received nothing but an amazing service and good communication all though out the process, professional approach from every member of the team. After viewing 3 properties with Leaders, the fourth one was the one we fell in love with, Kane from “Maypole-Leaders” never gave up on us, he promised he will continue to support us and he did. After a slight turbulence, Sue (the manager) re-assured us everyone was working hard behind the scenes, they kept the whole thing ticking over smoothly. Coming to the end of the journey, the one Friday evening, Sue stayed behind working the phones, and emails, phoning everyone in the chain, making sure everyone was on the same page, different vendors and solicitors and removal companies. Come Monday morning, the process was on track and on the final leg of a long journey. Also, I must give a special thank you to Kerry, Kerry was instrumental in getting us to the finishing line. Kerry was in touch with all the parties on daily basis, checking where they were in the timeline and how far they are in the process. All an all, If I ever need a Estate agent again, I wouldn’t look past Maypole Leaders. they set the standards in every category. Sue, Kerry, Kane, Stuart & Richard, and everyone else whos name i havnt mentioned ,thank you for everything you guys have done for us. ahmed

AJ2020 · 30 July 2021

★★★★★ 5/5

Google

We sold our house through Leaders and the team were all professional. They were very thorough and detailed and worked very quick to put it on the market. Our house sold within a month but it fell through but the team Stuart, Sue and Kane were committed in helping to sell our house in which we did before Christmas. There were some tense times but that's down to things that are out of our hands but overall we are really pleased with the professionalism and they are so friendly, good team. On the day we handed our keys we were gifted a new home kit which was very thoughtful. Thanks team.PositiveResponsiveness, Professionalism

Meenakshi · 22 June 2021

★★★★★ 5/5

Google

An absolutely pain-free experience selling with leaders, Sue, Ryan, and Dave have been absolutely brilliant, their communication has been first class and the reassurances that they have given me, when I've needed them has been much appreciated and needed, I wouldn't hesitate to use this team again or to recommend them to friends and family. Once again thank you so much. X

Robert · 30 August 2025

★★★★★ 5/5

Google

We are currently coming to the end of a purchase through Leaders Maypole, and I cannot fault them. As a first time buyer, they have done nothing but reassure us and made sure we are supported from start to finish. Our estate agent Kane was extremely helpful with gaining our purchase, along with the support of Stuart who has kept us informed throughout. We are also lucky to have the support of Kerry who is a moving manager with Leaders, who has ensured our purchase has kept moving along and been great with responding to any query. We kept our mortgage application under house also, which Richard the mortgage advisor made very smooth and simple for us. There professionalism is outstanding, and hope to use them again if we ever make a new purchase. Well done leaders!

Jessica · 8 May 2021

★★★★★ 5/5

Google

I highly recommend Leaders as they have just sold our house for us. In particular Dave & Emma have been so helpful, patient and professional. They have given us regular updates and kept us informed every step of the way! They have made our house sale easy and worry free thank you so much 👍🏼 …

Helen · 28 October 2023

★★★★★ 5/5

Google

BUYING A HOUSE IN STYLE. The Maypole Team Are Absolutely Fantastic.We Thank You From Our Hearts .To Mr Kane Elsmore .Mr Stuart Jenkins .Sue Robinson And Kerry Anne Townend. You Work Like A Fine Tuned Engine Like Masters Of Your Very Skilled Work.We Chose Our House At A Very Busy Time And You Made Life Easy For Me And The Wife ,As Buying Houses In The Past Have Been Stressful With Other Companies .I Highly Recommend Leaders At Maypole .We have Had A Wonderful Experience .THANK YOU THE LEADERS TEAM AT MAYPOLE .....MICHAEL AND MARELYN FLYNN.

Mmm23864 · 21 December 2020

★★★★★ 5/5

Google

We recently had to sell my late parents property and we used a Leaders Maypole Sales team, the house had previously been rented through a Leaders and we decided to continue with a company we trusted. I cannot thank Sue and her team and special mention to Emma, they went above and beyond during this process. They kept me informed, updated me at all stages and made sure we were okay. I have no hesitation in recommending Sue and her team. First class service with professional staff with a personal touch. Thank You.

Dave · 1 September 2020

★★★★★ 4/5

Google

I would just like to share my experience after choosing to use leaders maypole as my agent in selling my home. Sue and her team were understanding and caring and very knowledgeable in their approach to selling my house. And above all extremely efficiently and professional.i would heartily reccomend leaders at maypole when choosing an estate agent

Lynn · 2 November 2022

★★★★★ 5/5

Google

My experience with Ryan from Leaders Maypole was outstanding. His honesty, professionalism, and helpfulness made the home-buying process seamless. Kudos to Sue and Dave for their invaluable support. Highly recommend Leaders Maypole for their top-notch service.

Mofazzal · 22 February 2024

★★★★★ 5/5

Google

Hi I just recently bought the new property through the Leaders They provide me best services. I’m very Happy , Staff is very friend ky and cooperative Specially Ryan done everything for me without any hassle . Thank you very much Ryan and David

Hassan · 30 August 2025

★★★★★ 5/5

Google

Excellent and professional service, aided by experienced, friendly and knowledgeable staff who make this process bearable! Sometimes it is better to spend on the right things to get the best result. Having people working for you who know their stuff is invaluable for a smooth sale. Thanks to Stuart and the rest of the excellent team.

Tracey · 4 June 2021

★★★★★ 1/5

Google

Waste of time, they have outsourced their phone lines to a call centre and the “team” couldn’t answer basic questions

Richard · 26 January 2026

★★★★★ 5/5

Google

We would like to show our appreciation to all at Leaders Maypole especially Stuart and Kane for being very professional and going above and beyond to make our house move happen. Really appreciate it ! Thank you for everything you have done for us. All the best :) Richard and Aga

Agnieszka · 11 July 2021

★★★★★ 5/5

Google

What a lovely team of people at Leaders in Maypole. Special thanks to Maleek for all his help . Professional and detailed in all communications and on top of the conveyancing too ! 5 star service level. Would not hesitate to recommend.

Alison · 3 October 2022

★★★★★ 5/5

Google

Leaders have been exceptional to work with from my initial email Dave Shepard picked up, to my phone call and getting a viewing arranged. Couldn’t be more pleased with how quick they worked to get my offer accepted and get the ball rolling! Appreciate Dave’s great work

Simranjit · 25 March 2025

★★★★★ 5/5

Google

Great experience using the guys and girls at Leaders. House was on the market no longer than 48 hours before having 12 offers over the asking price. Very friendly and personal service Many thanks to all especially Dave & Sue.

Daniel · 2 November 2022

★★★★★ 5/5

Google

We have had a fantastic experience with Leaders Maypole. Everybody we spoke to was quick to respond and extremely friendly - as first time buyers, we never felt like our questions were too silly. We had been told that buying a home would …

Charlotte · 13 April 2025

★★★★★ 5/5

Google

I cannot recommend Leaders enough, they made buying our first house such a pleasure, always responsive and helping at any given time which took a massive weight off our shoulders with the amount of stress buying a first house includes. Very …

Hassan · 13 April 2025

★★★★★ 5/5

Google

I cannot thank Leaders Maypole enough for their help and support throughout the recent purchase of my parents' new home. The Maypole team are extremely friendly, kind and patient - it was a pleasure to deal with them all. They are also very professional and knowledgeable, and I have absolutely no hesitation in recommending them to anyone wishing to buy a property.

Carolynn · 23 March 2024

★★★★★ 5/5

Google

Very friendly staff and who explained things in detail. The Manager Ms Robinson was really helpful and spent lots of time going through things.

Harish · 1 April 2023

★★★★★ 1/5

Google

DO NOT CHOOSE THIS ESTATE AGENT. I have had so many problems with them, from handing tenants the wrong keys then turning to charge landlord to replace lock instead of admitting they lost the keys, to what is so surreal, lending your property to drug dealers growing weed. It is just unbelievable, avoid at all cost don’t be fooled by their sweet talks.

Yang · 24 November 2023

★★★★★ 5/5

Google

We recently sold our property through Leaders Maypole branch. From the outset they were very professional and provided us with all the information we needed. We had a few hiccups during the sale, however the team were very helpful in getting any issues resolved and provided us with periodic updates throughout. Stuart in particular went above and beyond to help us solve any issues that arose. We cannot thank the team enough for the help they provided throughout the process, and would certainly recommend anyone who is looking to sell their house in the area to use their services.PositiveProfessionalism

James · 25 August 2021

★★★★★ 4/5

Google

Recently completed on the purchase a property through Leaders, as first time buyers they helped explain the process to us and put us in touch with a mortgage adviser. We received excellent service from our move manager in their head office and the branch were always prompt in replying to us. Collected our keys at 9am on the day of completion along with a lovely gift from the team at the Maypole branch.

Louise · 30 July 2022