Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google"I had an excellent experience with Just Move ! From start to finish, the team was incredibly professional, responsive, and genuinely helpful. They guided me through the entire rental process seamlessly, always taking the time to answer my questions and make sure I felt confident at each step. They found me the perfect property that met all my needs, and their dedication truly exceeded my expectations. I’d highly recommend Just Move to anyone looking for a smooth and supportive renting experience. Thank you so much for making everything so easy!"
Zayn · 27 October 2024
Agent replied · 9 November 2024
Hello Zayn, Thank you so much for your kind words and for taking the time to share your experience! 😊 We are thrilled to hear that you felt supported and confident throughout the rental process with us. 🏡 Our team is dedicated to making each step smooth and tailored to your needs, so it is wonderful to know we exceeded your expectations. 💯 We're grateful for the opportunity to help you find your perfect home, and we truly appreciate your recommendation. 🌟 Thanks again for choosing Just Move Estate Agents & Lettings, and please do not hesitate to reach out if you need anything in the future! 🙏✨
★★★★★ 5/5
GoogleLisa is amazing. Very professional service. She is so on the ball. Every thing went so smooth. 10/10. Thank you.
Also ammo, Sarah & TeeJay were amazing too. Thank you.
Nick · 5 November 2024
Agent replied · 9 November 2024
Thank you so much for your wonderful review! 🌟 We are thrilled to hear that Lisa provided such a professional and smooth experience for you. She always strives to stay on top of every detail, and we are glad it showed! 😊 Your 10/10 rating means the world to us, and we are grateful for the opportunity to assist you. 🙏 Thanks again! 🏡💫 …
★★★★★ 5/5
TrustpilotExcellent customer…
I have had an excellent customer service experience with Adam Deen at Jiat Move Birmingham. He has been brilliant with communications and has represented the landlord and our interests to get the best outcome. I would recommend using Just Move with confidence and wish Adam and the team all the best.
Preith · 18 March 2025
★★★★★ 5/5
GoogleSandra Ramzi at just move estate agents is absolutely amazing. Great communication, always fast to reply and is so understanding when working with personal circumstances etc. Very comfortable to talk with :) lovely lady.
Ruth · 16 February 2026
Agent replied · 9 November 2024
Thank you so much for your kind words! We’re absolutely delighted to hear about your positive experience with Sandra.
At Just Move Estate Agents, we pride ourselves on providing clear communication and understanding each client’s individual circumstances, so it’s wonderful to know Sandra made you feel comfortable and supported throughout the process.
We truly appreciate you taking the time to share your experience, and we’re always here if you need anything in the future 😊
★★★★★ 5/5
TrustpilotSandra Ramzi at just love estate…
Sandra Ramzi at just love estate agents. Lovely to talk to, nothing is to much to ask , always so helpful and great communication through out. Always quick to reply. Lovely lady :)
Ruth · 13 February 2026
Agent replied · 25 February 2026
Thank you so much for your lovely review!
We’re delighted to hear about your positive experience with Sandra Ramzi. It’s wonderful to know you found her so helpful, approachable, and quick to respond. Providing great communication and making sure no question is ever too much to ask is exactly the level of service we aim to deliver.
Your kind words truly mean a lot, we’ll be sure to pass this on to Sandra. Thank you again for taking the time to share your experience! 😊
★★★★★ 5/5
GoogleThank you to all the team at JustMove for assisting with the whole process of our new house purchase. From the beginning, having the initial viewing with Anj all the way through to completion which finally happened after 6 months. Mike and …
Thaira · 16 November 2025
Agent replied · 16 April 2026
Thank you so much for your wonderful review! 🌟
We’re delighted to hear that your experience with Just Move Estate Agents & Lettings was such a positive one. It’s fantastic to know that Anj, Mike, and Lisa … More
★★★★★ 5/5
TrustpilotExcellent Service
Throughout the sale of our property, Lisa Sullivan was friendly, efficient, supportive and professional. She guided us through the process which at times was quite stressful! I would definitely recommend Just Move Estate Agents. Shirley H
MR · 6 August 2025
★★★★★ 5/5
GoogleGreat experience finding a rental property with Just Move. Great communication, prompt checks and a quick and easy move in. Thank you Teejay and Lisa.
Nikki · 2 November 2024
Agent replied · 9 November 2024
Thank you so much for your wonderful review! 🌟 We're thrilled to hear you had a great experience with Just Move, and we’re so glad Teejay and Lisa could help make your move smooth and easy 🏡. Your feedback means the world to us, it truly helps us continue to improve and provide the best service possible. Thanks again for choosing Just Move! 😊💼
★★★★★ 5/5
GoogleAdam Deen was sympathetic, kind and ready to help in the process of locking in a rental for us.
Shillito · 3 January 2025
Agent replied · 9 January 2025
Thank you for your kind words and for highlighting Adam's efforts! We’re so pleased to hear that he made the rental process smooth and supportive for you. Our team takes pride in providing a compassionate and helpful service, and your feedback means a lot to us.
If you ever need assistance in the future, don’t hesitate to reach out. We’re always here to help!
★★★★★ 5/5
GoogleSuperb staff
Marie and steph was outstanding, they are a credit to just move ,and there estate agents who they work for should be proud of them because with out Marie and steph they would not be anything
My wife and myself are over the moon with the professional service we got and the personal touch ,if I was the owner I would feel special to have both these girls on my team because they both give 110%
Thank you both because of you we had a smooth sale plus I never had to buy Ice-cream 😆 lol
Thanks Mike Jean
Mick · 12 June 2023
★★★★★ 5/5
GoogleAs a small independent estate agent, Just Move have been excellent in selling a property for us. Being able to pick up the phone and actually speak to a real person and knowing they will return calls offers real piece of mind. They were …
Paul · 16 September 2025
Agent replied · 31 August 2025
Thank you so much for your wonderful review! We’re delighted to hear that you found our service proactive, reliable, and personal, being available at the end of the phone is something we really value as an independent agency. It’s … More
★★★★★ 4/5
GoogleGreat service, very helpful when asking for certain knowledge, always answers phone calls. Only negative was lack of info on the apartment when we viewed it but was quick to get information as soon as possible. Highly recommend
George · 16 November 2025
Agent replied · 16 April 2026
Thank you so much for your lovely review! We’re really pleased to hear you found our team helpful and easy to reach. We always aim to have all the right information ready for viewings, and we’re glad that when something wasn’t immediately … More
★★★★★ 5/5
TrustpilotWe only viewed a property through …
We only viewed a property through them. Every question I asked they answered quickly if not found out quickly. Lee who showed us around the property was nice and easy as well as professional making useful suggestions .
Jane · 11 November 2025
Agent replied · 25 February 2026
Thank you for taking the time to leave such kind feedback.
We’re really pleased to hear that, even though you only viewed a property with us, you found the team at Just Move responsive and helpful. Making sure questions are answered quickly, or finding the answers promptly when needed, is something we always aim to do.
It’s also great to hear that Lee made the viewing relaxed, professional and informative, and that his suggestions were useful.
★★★★★ 5/5
GoogleA very supportive agency for landlords. Sarah is very effective at finding solutions for typical landlord problems. Highly recommended.
JJ · 1 December 2024
Agent replied · 9 June 2024
Thank you for your recent google review. We are delighted to hear you have received an incredible service from us. We will ensure to pass on your feedback and in particular to Sarah our Head of Property Management. Best wishes and we look forward to continuing working with you in the future.
★★★★★ 5/5
GoogleJust Move Estates have been excellent to work with. Particularly Lisa from sales who was very responsive and helpful throughout the process and Teejay from lettings who helped with a viewing.
Alex · 12 April 2024
Agent replied · 11 June 2024
Hi Alex! Thank you so much for taking the time to leave a review for both Lisa and Teejay, it really is appreciated. We are really pleased to hear you have received such a good experience from both our sales and lettings team.
★★★★★ 5/5
GoogleGreat service as per usual from Teejay at Just Move always ready to help in anyway possible 5 stars from me!
Daan · 16 March 2026
Agent replied · 16 April 2026
Thank you for the fantastic review!
We really appreciate your continued support and are delighted to hear that Teejay provided great service once again. He always aims to help in any way he can, so it’s great to see that reflected in your experience.
Thanks again for the 5 stars, it means a lot to the team at Just Move Estate Agents & Lettings!
★★★★★ 1/5
TrustpilotI am a local contractor who completed…
I am a local contractor who completed work for Just Move Estates. While they were responsive during the initial stages of the job, things changed the moment payment became due. Despite completing all agreed work to a professional standard, they have refused to pay me.
John · 29 July 2025
Agent replied · 25 January 2026
Thank you for your feedback.
We take all contractor relationships and payment matters very seriously. In this instance, following multiple concerns raised by our tenants regarding the conduct and quality of service provided, we carried out a thorough internal review. As a result, we no longer believe this individual is a legitimate or professional contractor, and the matter has been formally reported to Trading Standards for investigation, as well as the police.
We categorically deny any claims of intimidation or unfair treatment. Our team, including Sarah, remained professional throughout and simply followed our due diligence procedures to protect both our clients and tenants.
We will not be commenting further while this is being handled by the appropriate authorities., Just Move Estate Agents
★★★★★ 5/5
GoogleHave rented for two years, with Teejay, the agent from Just Move, who has been taking care of us very well. Smooth process in applying for the rent from start. Quick response and tackling problem well whenever we encountered any problem with the property. Very helpful in getting someone to help fixing if needed. Nice and friendly. Would highly recommend to be with Teejay from Just Move. Thanks for all the support and work in these two years.
Dexter · 10 April 2024
Agent replied · 11 June 2024
Hey Dexter! Thank you so much for taking the time to leave Just Move Estate Agents & Lettings with this wonderful feedback and in particular your special mention of Teejay. Teejay is a well liked and valued member of our team so it is especially pleasing to read that this spills over to our clients. Thank you again, and we look forward to working with you in the future.
★★★★★ 5/5
GoogleKarina, Kuvan, Nicky,
You 3 are a dream team.
Definitely "Top Notch Professionals" in this game.
Fantastic effort in turning round Quadrant House into a performing asset in a very, very short space of time, this surpassed all of my expectations.
The communication & co-ordination amongst the 3 of you was excellent, Nicky & Kuvan kept the comms going whilst on vacation !
Unbelievable effort over the xmas period.
Thank very much to the 3 x of you :-)
All smiles after a difficult time.
Mohammed..PositiveResponsiveness, Quality, Professionalism, Value
Mohammed · 9 December 2022
★★★★★ 5/5
GoogleA big commendation to Adam Deen from Just Move Estate for amazing customer service. We were quite particular on our rental needs and he went above and beyond to support us. He was always kind and ready to help. Though we found what we liked from another Agency, I would recommend Just Move and Adam Deen to anyone looking for a house.
Amara · 21 December 2024
Agent replied · 24 December 2024
Thank you so much for your wonderful review! 🌟 We are thrilled to hear that Adam Deen provided you with exceptional service and went the extra mile to support you. 🏡✨ While we're sorry you found your new home with another agency, we are so grateful for your recommendation. 💙 We wish you all the best in your new place! 🏠😊 …
★★★★★ 4/5
GoogleLisa and the team worked very hard to get my sale through as quickly as possible under difficult circumstances, I can't thank them enough for pushing it thorough as much as possible, great communication throughout the whole process.
Richard · 16 August 2023
Agent replied · 11 June 2024
Hi Richard. Thank you for your 4 star google review. We are delighted to read that the office was able to provide continued support throughout through to a successful conclusion. Wishing you all the very best.
★★★★★ 5/5
GoogleI have been in this industry for some time as a landlord and every now and again you come across a little diamond and Karina in very much that diamond. Karina has supported all our needs, she is a calm, methodical hard working individual who in my opinion goes above and beyond her role. I would have probably moved my property else where but Karina has been literally amazing. We all get that one tennant from time to time but Karina has been on hand and guided us all the way. Can't thank her enough. A real credit to any organisation and more importantly such a lovely person. Thank You.PositiveResponsiveness, Quality, Professionalism, Value
Sarfraz · 24 August 2022
★★★★★ 5/5
GoogleTeejay recently helped me secure my first rental salon. He was very patient, knowledgeable and made the process stress free
Louise · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for the kind review! 🙏 Teejay is thrilled to hear that he was able to help you secure your first rental salon and make the process stress-free. Congratulations on this exciting milestone, and best wishes for continued success in your new space! 💇♀️🎉 …
★★★★★ 5/5
GoogleHighly recommend, it was a pleasure dealing with this estate agent, especially Lisa.
Ismail · 24 November 2024
Agent replied · 8 December 2024
Thank you, Ismail, for the wonderful review! 🌟 We are thrilled to hear that working with our team was a pleasure, especially with Lisa in sales! 😊 Your recommendation means a lot to us, and we are grateful to have had the opportunity to assist you. Looking forward to being of service again in the future! 🙏✨ Sending our very best wishes and enjoy your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
