Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleMr. Teejay, the agent was friendly and polite throughout the process. Although the paperwork took longer than I expected and it was difficult to get in touch as he was often busy, he was always helpful when i did manage to speak with him.
I had to make several calls and email responses took a while.
Overall, I have moved into the flat and I am pleased with it.
Maria · 16 March 2026
Agent replied · 16 April 2026
Thank you for your review and for sharing your experience.
We're really pleased to hear that Teejay was friendly, polite, and helpful throughout the process, and that you're happy in your new flat. We appreciate your patience with the communication and paperwork, Teejay is often assisting a high number of clients, which can sometimes make him a little harder to reach, but he always aims to give everyone the time and support they need once he’s in touch.
Your feedback is very valuable to us and helps us continue improving our service. We hope you enjoy settling into your new home, and if you need anything further, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleTeejay was very attentive and quick to respond to all my questions. I really appreciated his professional and helpful approach throughout the process.
E · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to share your experience! We’re so glad to hear that Teejay was attentive, responsive, and professional throughout the process. We truly appreciate your feedback and will be sure to pass along your kind words to him.
★★★★★ 5/5
GoogleAdam was very helpful and professional when organising a viewing for a property, as well as during the process of securing a letting. I would recommend their services as they are efficient and very friendly. Only improvement I would recommend is better management of the phone line as prior to finding a property I would call and no agent would respond.
George · 3 January 2025
Agent replied · 9 January 2025
Thank you for your kind words and thoughtful feedback. We’re delighted to hear that Adam provided helpful and professional support throughout your property search and letting process. It's wonderful to know you found our services efficient and friendly!
We also appreciate your comments regarding our phone line. Providing excellent communication is a priority for us, and we’re actively working on improving this aspect to ensure a better experience for all our clients.
Thank you for your recommendation, and we’re always here to assist if you need us in the future!
★★★★★ 5/5
GoogleAdam was absolutely great! He did everything he could to help me find a new home. He was very thorough and moved quickly with everything that needed to be done to secure the property such was a massive help also very patient and understanding through the whole process couldn’t of asked for a better agent! Very happy
Leah · 3 January 2025
Agent replied · 9 January 2025
Thank you so much for your glowing review! We’re thrilled to hear how happy you were with Adam’s support throughout the process. He always strives to go above and beyond for our clients, and your kind words truly reflect his dedication and professionalism.
It’s fantastic to know you’re happy with your new home, and we’re so grateful for the opportunity to help. If there’s anything else you need in the future, please don’t hesitate to reach out!
★★★★★ 5/5
TrustpilotHelpful and proactive
Thank you to Sandra for being so proactive and helpful with the apartment and letterbox issue!
MMak · 3 March 2026
Agent replied · 5 June 2026
Thank you so much for taking the time to share your experience on Trustpilot!
We’re delighted to hear that Sandra was proactive and helpful in resolving the apartment and letterbox issue. She takes great pride in supporting our residents, and your feedback will mean a lot to her.
If there’s anything else we can assist you with, please don’t hesitate to get in touch
★★★★★ 5/5
GoogleWe have 'just moved' with this estate agency. It was the second time we had dealt with them in 6 years. Each time they were always on the ball, empathetic and helpful. Their sales coordinator Lisa was brilliant and we can't thank her enough. In fact all staff were professional. This is an estate agent you CAN trust !
Peter · 27 October 2024
Agent replied · 9 November 2024
Thank you so much for your wonderful review! 🌟 We are thrilled that you have chosen us for a second time in six years, and we’re delighted to have been part of your journey. It’s fantastic to hear that Lisa and the rest of our team made the experience smooth and supportive for you. Your trust means the world to us, and we are always here to help whenever you need us. Wishing you every happiness in your new home! 🏡✨
★★★★★ 5/5
GoogleCouldn’t recommend them more. Ammo was so helpful throughout the sale got a great price and offered great advice, will always come back to them if I’m selling again. Really pleased with all their hard work and help!
James · 2 July 2025
Agent replied · 31 August 2025
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Ammo will be especially pleased to know that his support and advice made a real difference during your sale. It means a lot to know you'd choose us again in the future, we're always here to help. Wishing you all the best in your new chapter!
★★★★★ 5/5
GoogleHuge thanks to Just Move Estate Agents for their professionalism and support in the resent sale of our property. Lisa and her team gave us all the information which we needed as the sale progressed and we were impressed by the teams quick feedback and action. I can thoroughly recommend Just Move for property sales!
Margaret · 17 November 2024
Agent replied · 8 December 2024
Thank you for the wonderful 5-star review! ⭐️ We are delighted to hear that Lisa and her team made your property sale a positive experience. They work hard to support our clients every step of the way, and they will be thrilled to receive your kind words! 🏡 If there is anything we can assist you with in the future, please do not hesitate to reach out. Wishing you all the best! 😊
★★★★★ 5/5
GoogleAbsolutely 5 stars for Just move .
Lisa was totally onboard catering for all my needs selling my house.
With only a limited time I had, Lisa and all her team cracked it .
They made me feel part of their just move family from start to finish,. Nothing was too much trouble. I totally recommend Just move , 100% .
Jacqueline · 24 July 2024
Agent replied · 23 August 2024
Hi Jacqueline, Thank you so much for your kind review! We are thrilled to hear that you feel like part of the Just Move family throughout this ongoing process. In particular a special thank you for your mention of Lisa, who has been dedicated to making your experience as smooth as possible all whilst trying to ensure the best possible outcome. If you need anything, we are always here for you. Best wishes from all of us at Just Move Estate Agents & Lettings! x
★★★★★ 5/5
GoogleI spoke to Adam Deen initially, and after agreeing to a very last minute viewing, and thoroughly explaining everything we enquired about, we couldn’t be happier with the advice and service we received. Adam was patient and very attentive to our home search needs, guiding us through extremely well. Thank you!
Nuha · 26 December 2024
Agent replied · 9 January 2025
Thank you so much for your kind words! We are thrilled to hear that Adam was able to assist you with your home search and provide such attentive and helpful guidance. It's wonderful to know that his patience and thorough explanations made a positive impact on your experience. We appreciate your trust and are grateful for the opportunity to help you. If you need anything else, don't hesitate to reach out. Best of luck with your home search, and thank you again!
★★★★★ 5/5
GoogleJust Move recently sold our house, January 2025.
From advertising to selling, Lisa Sullivan couldn’t have been more helpful.
Lisa was very obliging, with showing potential buyers around outside of her daily work schedule and perfect communication throughout, always contactable and informative, and a very professional lady.
We were so pleased that our house was sold through Just Move and would definitely use them again if the need arises.
Well done to Lisa and colleague, Mike Kenny a great team, and thank you both very much.
Wendy · 9 January 2025
★★★★★ 5/5
GoogleGreat caring customer service.Just Move has been professional and thorough throughout my time as a tennant. Whenever there has been a maintenance issue, they have ensured that contractors have been sent out and sorting the issues swiftly. I cannot recommend Sarah and her team enough.
Dane · 1 December 2024
Agent replied · 8 December 2024
Thank you so much for your kind words! 😊 We are thrilled to hear that you have had such a positive experience with Just Move. Sarah and her team, always strives to provide the best service possible, and it is wonderful to know that we've met your expectations. 🙌 We truly appreciate your recommendation, and we'll continue to work hard to maintain the level of service you have come to expect. If you need anything in the future, please do not hesitate to reach out! 🏡💫
★★★★★ 5/5
GoogleThey are very helpful specially Sandra. Everything was explained very well and in great detail. Thankyou
Vandita · 16 October 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! We’re delighted to hear that Sandra was able to guide you clearly and in detail. Your feedback means a lot to us, and we’re always here if you need any further assistance in the future.
★★★★★ 5/5
TrustpilotJust Move have been brilliant in…
Just Move have been brilliant in finding tenants and fully managing it for me. Their communication has been clear and easy. All the team are friendly and professional, Lisa France has been really efficient in looking after my property and instils trust that my property is in good hands with Just Move. Thank you.
Mr · 15 August 2025
★★★★★ 5/5
GoogleAdam made moving into my first property easy. Always gave clear communication every step of the away. Very professional and always available to help whenever you need it. Thank you so much Adam!
Charlie · 27 March 2025
Agent replied · 28 May 2025
Thank you so much for your kind words! We are thrilled to hear that Adam made your move into your first property an easy and smooth experience. Clear communication and professional support are at the heart of what we do, and it's wonderful to know Adam was always there to assist you. Wishing you all the best in your new home! If you ever need anything in the future, do not hesitate to reach out.
★★★★★ 5/5
GoogleThe whole team at Just Move, from initial valuation through until ultimate completion, were fantastic in helping us secure a great price for the property, guiding us the process and keeping us informed about progress. Highly recommended, thank you all for your help and support
Mike · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave such a fantastic review!
The whole team at Just Move is thrilled to hear that you felt supported from the initial valuation all the way through to completion. Making the process smooth, transparent, and achieving the best possible outcome for our clients is always our top priority.
We’re so pleased we could help, and we truly appreciate your recommendation. If you ever need anything in the future, we’re always here to help!
★★★★★ 5/5
GoogleLisa was amazing, she is totally professional extremely helpful, and reassuring. Speaking to Lisa was do easy she put you at ease always keep you up-to-date with what's going on. If I ever have to go this process again it would have to be Lisa and Just Move. Thanks for all the hard work.
Panzie · 13 March 2024
Agent replied · 11 June 2024
Hi Panzie, thank you so much for leaving this wonderful google review. It has been an absolute pleasure acting on your behalf. We wish you every happiness with your onward move and would like to thank you for your valued instruction. Sending our very best wishes and sincerest appreciation.
★★★★★ 5/5
TrustpilotSale of my apartment
An excellent service with an friendly and helpful approach. I was fully informed by phone and email throughout the sale of my apartment. It was photographed well , inside and out and they found a suitable buyer within a few weeks. They also prompted my and the buyers solicitors over the complicated lease arrangements on the property.
Desmond · 9 November 2025
Agent replied · 25 February 2026
Thank you very much for your kind and detailed review.
We’re delighted to hear that you found our approach friendly and helpful, and that you felt fully informed throughout the sale of your apartment. Clear communication by phone and email is something we pride ourselves on, so it’s wonderful to know that gave you confidence during the process.
It’s also great to hear that the marketing and photography helped us secure a suitable buyer within a few weeks. Leasehold sales can sometimes involve more complex arrangements, so we’re pleased that our work with both sets of solicitors helped keep everything moving forward.
Thank you again for choosing the team at Just Move, we really appreciate your trust and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotHighly Recommended, Fantastic Experience
The whole team at Just Move, from initial valuation through until ultimate completion, were fantastic in helping us secure a great price for the property, guiding us the process and keeping us informed about progress. Highly recommended, thank you all for your help and support
MIKE · 20 February 2026
Agent replied · 25 February 2026
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that you had such a positive experience with the team at Just Move from the initial valuation right through to completion. Securing a great price for your property while keeping you fully informed every step of the way is exactly what we strive for, so it’s fantastic to know we delivered for you.
Your recommendation truly means a lot to us. It was a pleasure supporting you through the process, and we’re always here if you need anything in the future.
Wishing you all the very best in your next chapter!
★★★★★ 5/5
GoogleAbsolutely would recommend this company. The team were fantastic assisting us with the letting and eventual sale of our property! Communication was excellent and we were always kept up to date. Special thanks to Lisa 😊 …
K · 17 November 2024
Agent replied · 8 December 2024
Thank you so much for your lovely review! 🌟 We are thrilled to hear that you had such a positive experience with both the letting and sale of your property. 🏡✨
Communication is key, and we are so glad you felt supported throughout the process. 📞💬 A special shoutout to Lisa for her fantastic work, she will be delighted to hear your kind words! 😊
Thank you for recommending us, and we hope to assist you again in the future. 🙌🔑
★★★★★ 5/5
GoogleJust Move to to good really sandra she very nice to me i come today to them i am happy so much she give me many little paper wow so nice she is very kind i wish to give 100 star to all for Jest Move 🌹 …
Esh · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind review. We’re glad to hear Sandra made a positive impression during your visit.
★★★★★ 5/5
TrustpilotLisa & the Team at Justmove are quick…
Lisa & the Team at Justmove are quick and responsive in resolving your queries - great communication and they always keep you updated throughout the any works, and generally with managing property matters! Just brilliant. Thank you all. - Rick
R · 21 February 2026
Agent replied · 25 February 2026
Thank you so much, Rick, for your fantastic feedback!
We’re thrilled to hear that Lisa and the team at Just Move have been quick and responsive in resolving your queries. Clear communication and keeping our clients updated throughout any works and ongoing property matters is something we take great pride in, so it’s wonderful to know that’s been your experience.
Your kind words and support truly mean a lot to us. As always, we’re here whenever you need us.
Thanks again, Rick!
★★★★★ 5/5
GoogleI have been communicating with Lisa France one of the property managers, she has been so understanding and proactive with getting the work done on my property! Thank you Lisa. 😊 …
Gursharan · 24 November 2024
Agent replied · 8 December 2024
Thank you so much for your wonderful feedback! 🌟 We are so glad to hear that Lisa has been able to assist you in such a proactive and understanding way. She's truly a valuable part of our team, and we will be sure to pass along your kind words to her. 🙏 If there is anything else you need, do not hesitate to reach out! 🏡✨
★★★★★ 5/5
GoogleThanks to Teejay at Just move I was able to get into a 2 bed flat. Communication was on point and the process was very smooth. Would use again if needed... Highly recommended
Romai · 16 October 2024
Agent replied · 23 October 2024
Thank you so much for taking the time to leave us such a wonderful 5-star review on Google! We're thrilled to hear that you had a great experience, and we're especially grateful for your kind words about Teejay.
Teejay is a valued member of our team, and it's fantastic to see his hard work recognised. Your feedback truly means the world to us and motivates us to continue delivering top-notch service.
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