4/5
TrustpilotGood agency with handy maintenance…
Good agency with handy maintenance platform.
Trusted Agent profile · Birmingham
Verified
John Shepherd Birmingham reviews
★★★★★
1,792 reviews across 4 platforms
33 Colmore Row, Birmingham, B3 2BS
Part of John Shepherd, see every office.
John Shepherd's office in Birmingham, at 33 Colmore Row, is rated 4.3 out of 5 across 1,792 reviews on four platforms, including 408 Google reviews rated 3.9.
408
Reviews on Google
This office
1
Reviews on Yell
This office
1,361
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
About John Shepherd Birmingham
Purchase, sell, or rent property in Birmingham with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot5/5
Googlethey helped me and my family to help get a place
5/5
TrustpilotCatie was great
Rating only, no written review.
Agent replied · 30 May 2026
Thank you for your kind words, Pauleta. We are thrilled to hear that Catie provided you with great support. We appreciate your feedback and look forward to assisting you again.
5/5
GoogleVery Good service from moving in till Move out. Would like to thank both Charlotte and Gita from John Shepherd, who closely work with me. More professional and structured.
4/5
GoogleMy experience with John Shepherd has been good. Drew has helped to get all the documents sorted and I've moved into the apartment within a month of viewing it.
5/5
GoogleI Rented a property through John Shepherd and it was managed by Nanci. She is so efficient and is always on hand to help when ever we need it!
5/5
TrustpilotWe rented a property through John Shepherd.
We rented a property through John Shepherd. And they were excellent. Our contact, Rickie Westwood, was brilliant. I would 100% recommend.
5/5
TrustpilotVery fast and efficient team
Very fast and efficient team, well definitely recommend.
5/5
TrustpilotGood experience so far with tennent in…
Good experience so far with tennent in place today
4/5
GoogleExcellent job done, Tenant found within Days 10/10 🙂👍 …
5/5
GoogleThe process of renting out two properties with John Shepherd was made very easy with Lily and Drew who were very helpful and good communication was maintained throughout.
5/5
TrustpilotFriendly and easy to approach with…
Friendly and easy to approach with questions
5/5
TrustpilotExcellent service from the team at John…
Excellent service from the team at John Sepherd Lettings Dept. Thanks for helping me find my new home.
5/5
GoogleI highly recommend dealing with Drew from John Shepherd. His dedication, knowledge and helpfulness is rare to find in any other property agent in Birmingham. …
5/5
GoogleGreat service from Drew and Lily for a first time renter like me. The process was simple, quick and explained well. No question has been too much trouble. Thank you
5/5
TrustpilotExcellent attentive service
Excellent attentive service, good communication throughout pre-sale & sale, couldn't have asked for more. Thank you again Katie & Natasha.
5/5
TrustpilotExcellent experience
Excellent experience, brilliant team..
5/5
TrustpilotExpert team
They did their job perfect. Specially Nelly
5/5
TrustpilotJohn Shepherd excellent customer service
Excellent customer service from Lauren and Katie.Very helpful throughout the whole buying process from finding the property to getting the keys. Definitely recommend them.
4/5
GoogleKate's been great and so prompt with helping us with any issues in the flat. Very happy with the help she has provided since we've moved in!
5/5
GoogleI found the professionalism, courtesy and knowledge from Lily to be highly commendable. She is a real credit to the company and a pleasure to work with.
5/5
GoogleDrew, Lilly, Megan and Charlotte, have been amazing, from initial contact about viewing the appartment after seeing on-line, to acutally moving in, was quick and hassel free. …
5/5
GoogleLet my apartment through John Shepherd. Excellent service from start to finish ... Lily at John Shepherd made sure the process was simple and hassle free... would thoroughly recommend
5/5
TrustpilotVery efficient
Quick and efficient- No chasing required
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
