2/5
GoogleReported a problem at my property still waiting 8 days later for someone to ring me back!
Trusted Agent profile · Birmingham
Verified
John Shepherd Birmingham reviews
★★★★★
1,792 reviews across 4 platforms
33 Colmore Row, Birmingham, B3 2BS
Part of John Shepherd, see every office.
John Shepherd's office in Birmingham, at 33 Colmore Row, is rated 4.3 out of 5 across 1,792 reviews on four platforms, including 408 Google reviews rated 3.9.
408
Reviews on Google
This office
1
Reviews on Yell
This office
1,361
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
About John Shepherd Birmingham
Purchase, sell, or rent property in Birmingham with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google5/5
GoogleHad a great experience with the staff from Birmingham. They have always been super fast to any of my enquiries even at late hours. Would recommend
5/5
GoogleThe staff are quite friendly and reply quickly to queries. The contracts are very comprehensive and ensure you're covered under all eventualities.
5/5
GoogleThe staff are quite friendly and reply quickly to queries. The contracts are very comprehensive and ensure you're covered under all eventualities.
5/5
TrustpilotProfessional behavior with appropriate…
Professional behavior with appropriate support
5/5
GoogleJohn Shepherd managed the sale of my apartment, which due to an uncertain market at the time wasn’t a particularly straightforward sale. …
5/5
TrustpilotLauren from John Shepherd made buying…
Lauren from John Shepherd made buying my new house an absolute pleasure! I’m absolutely in love with it! Would thoroughly recommend!
5/5
GoogleExcellent service from the start of finding a tenant, to the time when the tenant moves in. All handled without need to be involved
5/5
GoogleSuch amazing experience with a great team ! Deebie lock is the most professional and attentive agent I never had ! …
5/5
TrustpilotMonica
Agent replied · 21 March 2026
Thank you for your review. We are delighted to hear that you found our team helpful and knowledgeable. Please reach out if we can be of any further support.
5/5
TrustpilotSeamless experience
Seamless experience, thoroughly enjoyed working with them! Thank you all so much for your help, I love my new home!
5/5
TrustpilotSophia Oliver
Agent replied · 10 March 2026
Thank you for sharing your review. We are delighted to hear that you found Sophia to be patient and helpful. Our team strives to provide reliable guidance and support throughout the process. We wish you the best with your application and appreciate your kind words.
5/5
TrustpilotReliable
Easy to communicate with. Feedback given every week regarding the listed properties, shows good reliability and effort. Exceeded expectations.
5/5
TrustpilotElisha was very helpful
Rating only, no written review.
5/5
GoogleGreat service from Lily Johnson and Megan! Both very reliable, understandable and most kind! Super quick on responses.
4/5
TrustpilotVery easy estate agent to deal with.
Rating only, no written review.
Agent replied · 24 February 2026
Thank you for your kind words. We are glad you found us easy to work with. We strive to provide reliable guidance and helpful support. If there's anything we can improve, please feel free to reach out to us.
1/5
GoogleRude Customer service
5/5
GoogleExcellent property management…
5/5
TrustpilotThank you
Thank you! .
Agent replied · 19 February 2026
Thank you for your review. We appreciate your positive feedback.
5/5
GoogleThank you to LILY and DREW at John Shepherd for being amazing agents. You have both been so accommodating and helpful!
5/5
GoogleI have been dealing with Kate for my renewal and maintenance and she has always been very helpful and friendly .
5/5
TrustpilotExcellent Service
The service I received from Ailish and her colleagues was excellent. I would definitely recommend John Shepherd.
5/5
TrustpilotA highly professional agent with…
A highly professional agent with in-depth knowledge of the property and the market.
4/5
allAgentsHave been looking after my
Have been looking after my apartment for a few years and Very happy with their professional service.Always willing to assist.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
