5/5
TrustpilotThe efficiency and the professional…
The efficiency and the professional manner with which the matter was dealt with
Trusted Agent profile · Birmingham
Verified
John Shepherd Birmingham reviews
★★★★★
1,799 reviews across 4 platforms
33 Colmore Row, Birmingham, B3 2BS
Part of John Shepherd, see every office.
John Shepherd's office in Birmingham, at 33 Colmore Row, is rated 4.3 out of 5 across 1,799 reviews on four platforms, including 408 Google reviews rated 3.9.
408
Reviews on Google
This office
1
Reviews on Yell
This office
1,368
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
About John Shepherd Birmingham
Purchase, sell, or rent property in Birmingham with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotTina margetts
Agent replied · 14 July 2026
Thank you for sharing your 5* Review for Tina. We will ensure that this is passed onto her.
5/5
TrustpilotWe’ve been dealing with Callum Gaite…
We’ve been dealing with Callum Gaite who has handled all our viewings in a very professional & friendly manner. We’re really happy with the service we’ve received & thank you
5/5
TrustpilotI had prompt replies to my queries and…
I had prompt replies to my queries and were dealt with satisfactorily. Very pleased.
4/5
TrustpilotI am enjoying the stay and it a nice…
I am enjoying the stay and it a nice house..
5/5
TrustpilotIn safe hands with Lily
Lily who looks after my property is very diligent and professional. I feel in safe hands!
1/5
GoogleNever pickup the phone or call me back or reply to me 👎 …
5/5
TrustpilotGreat experience with Megan!!!
Thanks a lot Megan for all your time and efforts throughout the tenancy process.. you have been so helpful and make our apartment moving journey a smooth one...
5/5
GoogleI have been working with Lily, Drew and Marilena to rent out a new apartment in Birmingham. Very pleased with how efficiently the process was dealt with. Many thanks to the team.
5/5
TrustpilotJohn shepherd is a very good property…
John shepherd is a very good property agency. Friendly and professional services, great team to work with. specially thanks for Sophie and Jordan. I definitely recommended.Jenny
1/5
GoogleThe worst rental experience we have ever had! The way we were treated is an absolute disgrace. …
5/5
TrustpilotI had a wonderful experience with John Shepherd in Birmingham. I want to say thank you especially to Lily and Meghan Johnson and Kai. Thank you guys :)
I had a wonderful experience with John Shepherd in Birmingham.I want to say thank you especially to Lily and Meghan Johnson and Kai.Thank you guys :)
5/5
TrustpilotExcellent job by Lily
Excellent job by Lily. Prompt response.
5/5
GoogleI’ve had the pleasure of working with Lily Johnson who has been nothing short of incredible since the viewing. Most certainly the best letting agent I’ve come across to date. Keep it up Lily!
5/5
TrustpilotKelvin was helpful
Agent replied · 30 June 2026
Thank you for your kind words Zahya and for sharing your 5* review for Kelvin. If you need anything further, please don't hesitate to reach out to us.
4/5
TrustpilotAble to provide a quick response for…
Able to provide a quick response for questions and very professional.
5/5
TrustpilotYour staff are always on the ball and…
Your staff are always on the ball and ready to help
4/5
TrustpilotFast follow up
Statement are on time. Follow up email and calls are good.
5/5
TrustpilotEasy process very helpful staff made…
Easy process very helpful staff made finding and moving very easy
5/5
TrustpilotFantastic communication from Abbie
Rating only, no written review.
Agent replied · 24 June 2026
Thank you so much for sharing your lovely review with Abbie!
1/5
Googleabsolutely not serious, it seems like they are not even interested in renting their properties. i went to the one in the city center (Colmore Row) more than once, asking for …
5/5
TrustpilotGreat service
Great serviceGreat advice Very nice peopleA pleasure to deal with.
5/5
GoogleWe have the pleasure of dealing with Lily Johnson who is the consummate professional. Being overseas landlords, we were not able to visit our new property due to …
5/5
TrustpilotVery helpful and quick responses
The letting agents were friendly and helpful over the phone and via email. If I needed to query anything they provided quick solutions.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
