James Laurence Sales and Lettings Birmingham reviews

★★★★★ 5/5

Google

One of the better agency in tow. Agents are really sincere and kind in helping their clients. Will come back to them again if required.

Ming · 10 June 2023

★★★★★ 5/5

Google

My experience with James Laurence has been excellent from the very first phone call. I always have the feeling that they Know what they are talking about and they offer the highest level of flexibility and support when it comes to managing a property. Melissa and Shannon are both amazing to work with and give you the feeling of somebody you can really trust. They did an excellent job in marketing my property and successfully finding a tenant despite the oversupplied market. I strongly recommend James Laurence as your Birmingham trusted estate agents and i’m really happy to have found them.

Luca · 11 June 2019

★★★★★ 5/5

Google

Amazing and professional service delivered by Lottie & Charlotte. Always on hand with their expertise. Have used these guys for the past 8 years.

Kiran · 10 June 2023

★★★★★ 5/5

Google

Very professional. We dealt with Emily Burgess Owen and it was a very good experience. The agency is working brilliantly in these difficult times.

Hristiyan · 10 June 2021

★★★★★ 5/5

Google

Great letting agency to deal with. Excellent communication at all stages. Very professional and trustworthy. Would thoroughly recommend them. Melissa and Charlie who we have dealt with most, have been an absolute pleasure. Thanks for all your hard work.PositiveResponsiveness, Professionalism

D · 10 June 2021

★★★★★ 5/5

Google

I have found James Laurence to be very professional and thorough in letting out my property. Shannon the lettings consultant that I dealt with was polite, efficient and extremely helpful throughout the process. I can certainly recommend them to anyone wishing to let out their property.

Pete · 11 June 2019

★★★★★ 5/5

Google

Very happy with the service I received from JL Estate Agents. Reece and Henry showed professionalism throughout the entirety of the process, communication was consistent both ways. Be happy to work with them again in the future.PositiveResponsiveness, Professionalism

Darnte · 28 August 2021

★★★★★ 5/5

Google

I just moved to the UK so this was my first flat scouting. My wife will bring our dog in February, so it was a huge restriction as landlords won't usually accept pets. Melissa and JL team found a great place for us and arranged with the landlord to accept our dog. They always were available to answer any question and provided guidance to complete the full process and now I have happily moved in.

Luis · 10 June 2020

★★★★★ 5/5

Google

If only all estate agents were like James Laurence! The level of service on both sales and letting is outstanding. We have several investment properties in different locations and therefore deal with agents on a regular basis but James Laurence leave all the others standing. We deal with Danielle Clifton on the sales side and she is an absolute joy to work with. Her in depth knowledge of the Birmingham property market coupled with her total professionalism and dedication make her the best agent we've ever come across. Henry Crane then follows up on the lettings side and he is also superb. He has secured us fantastic tenants for our flats within record time and is a total pleasure to deal with at all times. I always look forward to speaking to them both as they make the whole process not only stress free but actually enjoyable! We cannot recommend them more highly and would urge you to make them top of your list if you need fabulous service from a top quality independent estate agent in Birmingham.

Helen · 11 June 2017

★★★★★ 5/5

Google

Professional service from James Laurence. Special thanks to the excellent service provided by Kelly and Melissa, I rented the house without a hitch. Thanks again for always being helpful all time.PositiveResponsiveness, Professionalism

Honman · 10 June 2022

★★★★★ 5/5

Google

Most wonderful service from Melissa, at James Laurence. Her expertise and courteous manner, made the letting of my property a very rewarding experience. Many thanks Melissa.

John · 10 June 2020

★★★★★ 5/5

Google

I purchased my first property at the age of 21. I have used a number of Estate Agents since then when buying investment properties, however, Andy and Danielle at James Laurence really know the Birmingham property market better than any other agent I have worked with. Its their in-depth knowledge of the local market-place and the friendly approach that makes them my go to agent! If you want to achieve the best price for you property and like a hassle free life use James Laurence. The best independent in Birmingham.

Ben · 12 June 2015

★★★★★ 5/5

Google

Excellent relationship throughout the process. Great communication from Lotti when searching for a suitable property and Melissa with the final steps.

Rumesh · 10 June 2023

★★★★★ 5/5

Google

Rented a place with them recently - their service was great and the ease of doing business with them exemplary. Kelly, in particular was really responsive and helpful.PositiveResponsiveness, Quality, Professionalism, Value

Tosin · 10 June 2022

★★★★★ 5/5

Google

Melissa helped me find the exact property I was looking for, she was so helpful and friendly, she made the the whole experience completely stress free. I would highly recommend.PositiveResponsiveness, Professionalism

Pippa · 10 June 2022

★★★★★ 1/5

Google

They lack the basic courtesy to even tell you the status of your tenancy application, while you're left in limbo wondering whether you should continue your search for another place.

Tony · 10 June 2022

★★★★★ 5/5

Google

I find Charlie , Melissa and the rest of the maintenance team very professional and a pleasure to work with . I would highly recommend James Laurence for any of your estate agent needs .PositiveResponsiveness, Professionalism

Gary · 10 June 2021

★★★★★ 5/5

Google

We received really friendly and helpful service from Melissa when looking to rent out our apartment. Everything was handled quickly and with minimal fuss.

Jansimran · 10 June 2020

★★★★★ 5/5

Google

Anita Chow She is the best very wonderful cooperative💫👍🏻 …

مشعل · 11 January 2024

★★★★★ 5/5

Google

Me and my friend recently got shown an apartment by Kelly Magee, and she was fantastic. So helpful, really friendly and we walked feeling really reassured and moved into that apartment a week later! Kelly and the whole team were in touch all the way through and made the experience really stress free. Would recommend to everyone!PositiveResponsiveness, Quality, Professionalism, Value

Louisa · 14 June 2022

★★★★★ 5/5

Google

They’ve been excellent and very efficient and now use them regularly - Melissa is always willing to help and is a delight to work with

Harjot · 11 June 2019

★★★★★ 5/5

Google

Highly, highly recommended. From viewing to completion Sam couldn’t have been a bigger help. Thanks again all!

Josh · 10 June 2023

★★★★★ 5/5

Google

I have rented a couple of properties through James Laurence for the past few years. Both Charlie and Melissa in the property management team, under the expert leadership of Sarah Hall, have been consistently helpful and responsive in dealing with a variety of maintenance and tenant issues. Having the support of such a professional team certainly helps remove the stress of being a landlord!PositiveResponsiveness, Professionalism

Lorraine · 10 June 2021

★★★★★ 5/5

Facebook

My wife and I deliberately go with James Laurence when renting because of the professionalism and great communication by staff at JL. If they say they will email you or call you… they do. Kelly and Melissa helped us get a quick turn around on an apartment and we greatly appreciate the service. Would recommend JL over the other competitors in the Birmingham area.

Jordan · 16 July 2021