Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSecuring my first home was a huge milestone, and I couldn’t have asked for better guidance than what I received from Gin, Kavita and Shareen at Henley Charles. From day one, their approach was professional, warm, and incredibly reassuring. As a first-time buyer, I had so many questions and uncertainties, but they patiently walked me through every detail with clarity and care. Their responsiveness and commitment made the entire journey far less daunting than I expected. What stood out most was how genuinely invested they were in helping me find the right place, not just any place. Their expertise and personal touch made all the difference. I’m truly grateful for everything they’ve done and am thrilled with the outcome. Thank you, Gin, Kavita and Shareen, for helping make this dream a reality, I’m excited to work with you again as I explore future property opportunities. You’ve earned my highest recommendation!
Haidar · 6 April 2025
★★★★★ 5/5
GoogleGin and Kavita from Henly Charles helped me to secure my first home, and it was an incredible experience, hope there was more stars to give. From start to finish, they were there every step of the way, ensuring the process was smooth and stress-free. They kept me well-informed and always made me feel comfortable, especially as a first-time buyer. Their professionalism and dedication were outstanding, and I couldn’t have asked for better support. Thank you so much, Kavita and Gin! I look forward to working with you again for future investments. Highly recommend!
Amar · 5 April 2025
★★★★★ 5/5
GoogleShareen and Raj have been very helpful with getting me a place in a quick and efficient amount of time. They have also dealt with the issues I had faced and resolved any issues I had. Amazing company and I’m grateful for letting a property through them.
Jag · 16 April 2025
Agent replied · 9 January 2025
Thank you for your fantastic review! We're so glad to hear that Shareen and Raj were able to assist you in securing a property quickly and efficiently. It's great to know that they were able to resolve any issues you faced along the way. We truly appreciate your kind words and are grateful for the opportunity to help you with your rental. If you need anything in the future, don't hesitate to reach out!
★★★★★ 5/5
GoogleI was acting, with his written authority, on behalf of a friend who has no mobile phone or internet, so I was very favourably impressed by the professionalism and courtesy of the staff at the Handsworth office of Henley Charles. In a complex and pressured situation they were polite, efficient and reassuring.
Tony Watkins, Birmingham.
Anthony · 27 December 2024
Agent replied · 9 January 2025
Thank you for your wonderful review, Tony! We're so pleased to hear that you were impressed with the professionalism and courtesy of our team at the Handsworth office. It's great to know that we were able to assist you in such a complex situation with efficiency and care. Your feedback is truly appreciated, and we're always here if you need any further assistance.
★★★★★ 5/5
GoogleI had an exceptional experience working with Henley Charles Estate Agents, Handsworth to sell my property. From start to finish, they demonstrated unparalleled professionalism and expertise. Their local market knowledge and approach resulted in a swift and successful sale. Throughout the process, they were communicative, responsive, and provided valuable guidance. Every single member brought their unique knowledge and expertise to the table to make this a seamless and rewarding experience! I highly recommend their services to anyone looking to sell their property hassle-free. Thank you
Sanjeev · 25 August 2023
Agent replied · 20 June 2024
Thank you Sanjeev for your kind words from all of the team here it was a pleasure to assist you with your sale. We wish you all the best and hope to continue to work with you in the future.
★★★★★ 5/5
GoogleThank you to shareen for your professional service. You were great and within 1 month were able to secure tenant.
Sangeeta · 4 August 2025
★★★★★ 5/5
GoogleHenley Charles have been managing my property for several years, and they have consistently provided an exceptional service. I would like to highlight Shareen in particular, who has always been friendly, professional, and has addressed any issues that have arisen promptly and effectively.
Spiceup · 16 April 2025
Agent replied · 9 January 2025
Thank you for your fantastic review! We truly appreciate your continued trust in Henley Charles over the years. We're especially glad to hear that Shareen has consistently provided you with friendly, professional, and efficient service. It's great to know that any issues were resolved promptly to your satisfaction. Your feedback means a lot to us, and we're grateful for the opportunity to assist you. If you need anything further, don't hesitate to reach out!
★★★★★ 5/5
GoogleThere is a reason why you go with Henley Charles, if you want thendedicatation, passion and the willingness to go the extra mile, then these guys make it happen when it comes to selling your house. I had all shorts of issues from covid 19 to 5 people in a chain to Paul Carr being useless (from whom I brought the house). Gin and co where excellent when it came to selling my house, no messing around and they reacted quickly to getting things done.PositiveProfessionalism, Value
Mitesh · 21 June 2021
★★★★★ 5/5
GoogleThere is a reason why you go with Henley Charles, if you want thendedicatation, passion and the willingness to go the extra mile, then these guys make it happen when it comes to selling your house. I had all shorts of issues from covid 19 to 5 people in a chain to Paul Carr being useless (from whom I brought the house). Gin and co where excellent when it came to selling my house, no messing around and they reacted quickly to getting things done.PositiveProfessionalism, Value
Mitz · 10 January 2021
★★★★★ 5/5
GoogleI have just completed my second purchase through henley charles handsworth and would like to express how grateful I am for there prompt service a big thanks to gin and kavita for making things happen thanks again
kind regards
Shokat · 16 April 2025
Agent replied · 9 January 2025
Thank you so much for your kind feedback! We're delighted to hear that your second purchase with Henley Charles was a success. It's great to know that Gin and Kavita were able to make the process smooth and efficient for you. We truly appreciate your continued support and are glad we could assist you once again. Should you need any help in the future, we’d be happy to assist you! Best regards.
★★★★★ 5/5
GoogleThe dealing was really nice with henley charles. kavita especially was really helpful and supportive all round the process. Her communication with the seller and as well as me was exceptional.
I would definitely be working with them again!
Sukhsharan · 16 April 2025
Agent replied · 9 January 2025
Thank you for your kind words about team. It was a pleasure to assist you with the purchase of your home. From all of us here we wish you and your family well in your new home.
★★★★★ 5/5
GoogleWe recently used Henley Charles in order to secure a home to rent for my son. I can not express how pleased we were with the level of service we received from the team especially from shareen. She was extremely helpful and ensured everything was explained step by step. This was very reassuring and put our minds to rest. Definitely recommend
Shakeel · 25 July 2025
★★★★★ 5/5
GoogleHenley Charles agency is too good for letting and sale. All staff is too good especially Manager Sir and Shareen Ma'am. They find me better house.
Aadi · 21 June 2023
Agent replied · 20 June 2024
thank you for your feedback. We hope you are very happy and enjoy your new home. Thank you for using henley charles estate agent.
★★★★★ 4/5
GoogleGood and trustworthy agency to rent an apartment with. Thank you Shareen for helping me find a quiet and clean apartment.
Shivani · 21 June 2023
Agent replied · 20 June 2024
Thank you for your great review and feedback.
★★★★★ 5/5
GoogleI would highly recommend Kavita & Gin at Henley Charles Estate Agent, very approachable and gets the job done, always able to contact them. Probably the best Estate Agents in Handsworth! Very pleased with the way he handled the purchase of the property and will definitely be using them again in the future.
Indi · 21 June 2023
★★★★★ 5/5
GoogleWant to say a huge thankyou to Parvesh and Raj for helping me secure a new home. I'm so grateful to you both. I made that many phone calls to check how the application was going as it has been a very stressful time for me and each time Parvesh was friendly, encouraging and understanding, if I could rate you all higher I would. ThankyouPositiveResponsiveness, Quality, Professionalism, Value
Jessie · 21 June 2021
★★★★★ 5/5
GoogleI have been using Henley Charles for the past 4 years, and they always do an amazing job, especially Shareen who kept me up-to-date and well-informed during the process of letting my property. Shareen is very professional and helpful. I would highly recommend them to other potential landlords.
Ann · 21 June 2023
★★★★★ 5/5
GoogleHenley Charles provided exceptional service to Sell Freehold Property. I’d like to specifically thanks to Ms. Kavita, GIN ATWAL and Raj.
Highly Re commanded.
Harish
Flex · 16 April 2025
Agent replied · 9 January 2025
Thank you for your kind review! We're so pleased to hear that you had an exceptional experience with Henley Charles. A special thanks for highlighting the efforts of Kavita, Gin, and Raj, we're glad they were able to assist you throughout the process. Your recommendation means a lot to us, and we're grateful for your trust. If you ever need our services again, we'd be happy to help!
★★★★★ 5/5
GooglePurchased my property with Henley Charles who were very professional and easy to deal with. Special shoutout to Kavita who was always available and quick to respond with any queries!
Mohamed · 21 May 2024
★★★★★ 5/5
GoogleCan’t thanks Henley Charles estate agents enough especially kavita and her perseverance in making my sale such a success even when it got challenging she was positive and determined
Steve · 16 December 2025
★★★★★ 5/5
GoogleAmazing experience eventime we have used Henley Charles for purchaes and lettings. Kavita had always provided a first class service, and provided regular updates and completed thorough tennant checks. I have always recommended Henley Charles and will continue to use them.
Harv · 13 June 2024
Agent replied · 20 June 2024
Thank you Harvinder for your kind words.
We are pleased over the years you are happy with the service level we continue to provide and welcome you and your family any time. We look forward to working together in the future again.
★★★★★ 5/5
GoogleThe dealing was really nice with henley charles. kavita especially was really helpful and supportive all round the process. Her communication with the seller and as well as me was exceptional.
I would definitely be working with them again!
That · 19 June 2024
Agent replied · 20 June 2024
Thank you for your kind words about team. It was a pleasure to assist you with the purchase of your home. From all of us here we wish you and your family well in your new home.
★★★★★ 5/5
GoogleVery efficient and professional.
I recently brought my first home which can be a stressful experience. The guys at Henley charles, in particular Gin Atwal made it as stress free as possible throughout and also allowed me to go around the house as many times as I liked before getting the keys. Thank you so much!!PositiveResponsiveness, Quality, Professionalism, Value
Puneet · 28 August 2020
★★★★★ 5/5
GoogleThe team are fantastic! They go above and beyond to help and take any stress off you. I have sold two properties with these guys and I would use them again and again. Both Gin and Kavita have assisted me over the years and really made my life easy. A massive thank you to the whole team and it is very much appreciated. x
Sandy · 21 June 2022
Agent replied · 20 June 2024
Thank you for your kind words 🎉 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
