haart reviews

★★★★★ 5/5

Google

Krystle Ainsworth at Haart Harbone is a super star Sales Manager because she is simply amazing at not only what she does but also is exceptional at managing client expectations and meeting them. Krystle is a very sharp and thorough professional and with very positive attitude and happy attire. I would recommend Krystle to anyone who wants to achieve the best results for themselves. Thank you for your support Krystle ! :)

Ashok · 26 May 2024

★★★★★ 5/5

Google

Kyle is one among the best people i have met,he is very friendly and welcoming, he provided an exceptional house viewing experience. His knowledge, professionalism, and friendly demeanor made the process enjoyable and stress-free. He took the time to understand our needs and preferences, showing us properties that perfectly matched our criteria. Kyle's excellent communication skills and prompt responses kept us informed throughout the process. To kyle and all other members of Haart thank you so much .

Greta · 28 December 2023

★★★★★ 5/5

Google

I dealt with Krystle Ainsworth over the course of a transaction. There were lots of legal complexities involved throughout the sale requiring a high volume of correspondence and a technical understanding of the issues, and Krystle was extremely helpful, responsive, diplomatic and proactive in pushing the process forward and liaising with all the relevant parties. I couldn’t ask for a better service and I am hugely grateful to her. From the first viewing to the end of the process, she was extremely helpful. Thank you Krystle and thank you Haart.

Nathan · 29 October 2023

★★★★★ 5/5

Google

Highly recommend Krystle and her team from Haart at Harborne. From the moment I met Krystle she was honest, lovely and a great communicator throughout the sale. Estate agents get a tough rap, however I couldn't fault them and helped me sell my Father's house with ease. They will be my top choice when I decide to sell my own property.

Annie · 25 September 2024

★★★★★ 5/5

Google

I would like to give a personal thank you to Chanel for being patient with me and answering all my questions to the best of her ability. I was very pleased with her customer support and service, not only was she friendly, but she made it very clear for me to understand everything (even if it took a while for me to understand lol). I would definitely recommend her towards anyone as she is very good at what she does. I appreciate it xx

Nahum · 29 August 2023

★★★★★ 5/5

Google

Malwina has been looking after my properties since she joined haart. Her service is always excellent! She is very passionate, polite and honest. I am always very well informed and my tenants always know they can count on Malwina if there is any issue. It is always a pleasure to have a chat with Malwina and every time I speak with her I know that my properties are on good hands. I have never been more satisfied with the service! Well done Malwina! Well done haart - please look after your diamond !

Alessandro · 25 August 2023

★★★★★ 5/5

Google

I’d like to give a personal thank you to Chanel for her phenomenal customer service. Taking into consideration my race and my interests on the same day of my inquiry at my viewing, I was very pleased with the customer service I got off of her. Not only was she friendly, but she made it very clear for me to understand everything, as well as, leaving every question of mine answered. I would definitely recommend her towards anyone as she is very good at what she does. Thanks again Chanel!

Nomi · 25 August 2023

★★★★★ 5/5

Google

I had a viewing on Saturday and received excellent service from Haart. They called me multiple times to arrange the viewing, and also sent texts and reminder calls with the appointment details, including the address and time. They also informed me in advance about what needs to be improved on the property. Thanks to Jada, I had a great viewing experience,10 out of 10 service!

Kat · 25 June 2024

★★★★★ 5/5

Google

Brilliant Service - Sold in less than 3 weeks. After nearly 3 months of having my time wasted by another Harbourne estate agents, Krystle came to the rescue and applied some old fashioned 'Graft'! the Haart team had a record number of viewings and found a cash buyer. The care and dedication continued right up to completion. Krystle runs a superb team in Harbourne, that are hard working, dedicated and professional. Many thanks Guys.

Ettore · 28 December 2023

★★★★★ 4/5

Google

Mitchell has been a great help in knowing what I’m looking for and suggesting properties that are suitable to my needs

Rubina · 19 December 2025

★★★★★ 5/5

Google

We were let our first UK place at Haart. The process was so smooth. All checks were done quickly and the keys to the property were made available on time. There were no issues throughout the stay. Saqib Ali, one of the property managers was greatly helpful. He made sure we were comfortable throughout and also expedited our refund that was due. Great work by Haart and team.

Arun · 26 April 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Haart in the sale of my property. Communication was always timely, friendly, and clear, making the entire process smooth and relatively stress-free. A special mention to Jada for her hard work, dedication, and professionalism, she went above and beyond to ensure everything ran smoothly.

DW · 22 December 2024

★★★★★ 5/5

Google

Best experience ever!! Haart made our moving process and finding a new property extremely simple. Chanel was amazing and really deserves to be praised for her great customer service. She went above and beyond my expectations. She made all the right connections and as a result, we were able to find the perfect property. Referencing was done very easily as well. Thank you so much Chanel and the team ☺️

Stevo · 26 February 2024

★★★★★ 5/5

Google

Krystle has been really helpful with the sale of my property. Most impressed!

Barry · 13 February 2026

★★★★★ 5/5

Google

An all star agent is what Krystle is!! In my time of need she helped me ~ begin to realise that I COULD sell my house. Honest, great to talk to (no matter what involved) and very professional. If you’re thinking of selling a property then Krystle’s the woman you NEED🥰 …

Susan · 8 December 2024

★★★★★ 5/5

Google

After discussing my needs with Josh at Haart estate agents, I was shown a property in Peel Walk. Josh was knowledgeable and patient, answering my many questions. The property was not for me; however, with further discussion, I was assured Haarts would keep in touch and let me know of other potential properties to suit my requirements. I found Josh to have good knowledge of the area and what Haart had available.

Barbara-Ann · 2 December 2023

★★★★★ 5/5

Google

Many thanks to Raj@Haart for sorting out the tenancy agreement on my rental property in Coventry. I was having difficulties contacting the Coventry office an thankfully Raj came to the rescue. He continually kept me posted of progress and organised a long overdue property inspection. His efforts and determination to meet a tight deadline has won back my confidence in continuing to use Haart for my lettings. Thank you Raj 👍

Keith · 28 November 2023

★★★★★ 5/5

Google

I signed up with Haart estate agents back in August, as I was feeling rather despondent with my first agent. So far I can honestly say that Krystle and her team at Harborne branch have been so much more proactive, that I feel confident we will have a buyer for my house real soon.

Kay · 25 September 2024

★★★★★ 5/5

Google

I can't say enough good things about Haart! Asad was absolutely brilliant during my house viewing. his expertise and professionalism shone through, and made sure I felt comfortable and informed every step of the way. If you're looking for an estate agent who truly cares about their clients, this is the one to go for! Trust me, you won't be disappointed!

Sohail · 26 May 2024

★★★★★ 5/5

Google

I’d like to thank the Haart team for helping me and my family move into a property and specially I would like to thank Dave for being there for us from the very beginning! He made the whole process look very smooth. Also to mention Malvina for sorting the things at the last minute. Cheers to the team All the best

Noman · 26 May 2024

★★★★★ 5/5

Google

We recently sold a house which was going through probate. We dealt with Krystle at the Harbonne office and occasionally her assistant, Asad. They were both professional, communicated exceedingly well and assisted us whenever we needed help or advise. In my opinion a great choice if you are looking for a reliable, engaging agent. Thank you Haart

Ali · 25 July 2024

★★★★★ 5/5

Google

Malwina has been absolutely fantastic, she helped me sort out things I was concerned about. I cannot thank her enough, her attitude was empathetic, she showed great listening skills, and a supportive nature. Her team is polite and professional. She is a wonderful asset to her team. 10 stars to you, thank you!

Bella · 27 September 2024

★★★★★ 5/5

Google

Haart has always been accommodating to me as a tenant. Raj Bal has been amazing, understanding, professional, friendly and really great at communication. Compared to my experiences with other agencies, having staff that can understand their tenants is a rarity! I will definitely recommend haart Harborne and Raj!

Ash · 5 December 2024

★★★★★ 1/5

Google

Our experience with Haart Lettings Birmingham has been exceptionally disappointing, marred by poor communication, unfulfilled promises, and unresolved issues. 1. Misleading Information at Viewing: During our initial viewing, we were told by Chanel from Haart that the apartment was equipped with a washer/dryer. We took her word for it, as we had a similar-looking unit at our previous property. However, upon moving in, we found it was only a washer. Despite raising this with Haart immediately, we have yet to receive any response or resolution on this matter. 2. Lack of Cleaning and Hygiene: Chanel also assured us the property would be professionally cleaned before our move-in. When we arrived, the flat was far from clean: the couch was dusty, the water tank was dirty with algae and fungus, and the kitchen was left with items from previous tenants, including what seemed to be remnants of marijuana. We had to clean the entire place ourselves on move-in day, despite having no electricity at times. This was not only inconvenient but an enormous waste of our time and energy. 3. Faulty Appliances and Misleading Electrical Report: The hob was faulty from day one, tripping the electricity frequently. Although the owner replaced the fridge (after our food worth over £100 spoiled), the hob issue remains unresolved. Furthermore, Haart’s delayed electrical report was inaccurate, claiming all hob units were functional. This oversight delayed our tenancy agreement, added to our stress, and showcased the team’s negligence in handling property readiness. 4. Substandard Communication and Service: Communication with Haart’s team, particularly Dav and Chanel, was almost non-existent. Messages and emails were frequently ignored. Despite numerous calls, we received little to no response, and when Dav was unavailable, the team offered no alternative contacts or support. On multiple occasions, Dav or Chanel promised to call back but never did. Their lack of accountability and coordination left us feeling overlooked and frustrated. 5. Security Concerns and Forced Insurance: To meet Haart’s mandatory insurance requirements, we were compelled to maintain certain security standards. However, one of the balcony windows was damaged and inadequately repaired with tape, and there were concerns about the door locks' quality. After a recent break-in in our building, these security issues have left us feeling unsafe, knowing that our insurance claim could be compromised due to these unresolved property vulnerabilities. Overall, the service from Haart Lettings Birmingham has been appalling. The experience has cost us significant time, stress, and extra money. Despite reaching out numerous times to resolve these issues, Haart has shown a lack of responsibility and professionalism at every step. We cannot recommend their services based on our experience and hope they take these concerns seriously for the sake of future tenants.

Kranti · 19 November 2024