Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFirst class service from Mitchell Purewal at Haart estate agents. Very professional, quick to reply, honest to advice if he didn’t know something and got a response in good time. Very knowledgeable about houses he showed and extremely flexible on showing properties even at short notice. Great communication skills and a very good listener - which is very important as a potential buyer in my case - as to my requirements. I would strongly recommend anyone to seek out Mitchell and Haart estate agents.
Kamaljit · 30 March 2026
Agent replied · 13 April 2026
Dear Kamaljit,
Thank you so much for your kind words and positive feedback. We’re delighted to hear that you had such a great experience with Mitchell.
Providing professional, responsive, and honest service is something we take great pride in, and it’s fantastic to know that Mitchell’s knowledge, flexibility, and communication made a real difference during your property search. Understanding our clients’ needs is always a top priority, so we’re especially pleased that you felt listened to and supported throughout the process.
We truly appreciate your recommendation and wish you all the very best moving forward. If there’s anything further we can assist you with in the future, please don’t hesitate to get in touch.
Kind regards, Krystle Ainsworth, Residential Branch Manager
★★★★★ 5/5
GoogleExcellent service from start to finish.
Nakesha and Lillie was professional,
They went above and beyond in Assisting me ,responsive, and made the whole process smooth .
All the team was professional
Highly recommend!
Sanad · 13 March 2026
Agent replied · 13 April 2026
Thank you so much, Sanad, for your kind words and recommendation!
We’re thrilled to hear that you had an excellent experience from start to finish. Nakesha and Lillie will be especially happy to know their professionalism, responsiveness, and dedication made the process smooth for you. Going above and beyond for our clients is exactly what we strive for!
We truly appreciate your trust in our team and look forward to assisting you again in the future. 😊
★★★★★ 5/5
GoogleI have had the pleasure of of meeting Lesley Dixon twice now, firstly it was on phone and she had a great reception and tried to listen to me and solve my issues as well
Secondly was when she came for a house check, she was very motherly and provided solutions promptly to all my complaints. She is an exceptionally good staff and I will say well done Lesley for doing a great job today.
Omokaro · 6 December 2024
Agent replied · 10 December 2024
Hello Omokaro, thank you so much for leaving such a lovely review for Lesley in Property Management
★★★★★ 5/5
GoogleNykia is so helpful, responsive, and I felt comfortable working with her
Mohammad · 1 August 2026
Agent replied · 22 August 2026
Hi Mohammad, thank you for leaving a lovely review for Nykia in Property Management
★★★★★ 5/5
GoogleI would definitely recommend
- Haarts estate agent, all the staff are marvellous, always return back the phone call, regular updates, very polite - Mitchell Purewal is a credit to the company, great listener and always there for advice 😀 …
Sita · 17 December 2025
Agent replied · 16 January 2026
Dear Sita,
Thank you very much for your wonderful recommendation. We’re delighted to hear that you had such a positive experience with our team and that our communication and updates met your expectations. Mitchell will be especially pleased to hear your kind words, he truly is a credit to the company. We’re always here to help and offer advice whenever you need us.
Kind regards, Krystle Ainsworth, Residential Branch Manager
★★★★★ 5/5
GoogleAgent Chanel was really helpful and guided me through all the process of moving in my new property, making it very calm and smooth for me. I would definitely recommend using this estate agency.
C · 13 February 2026
Agent replied · 13 April 2026
Thank you, Courtney, for your lovely feedback! 😊
We’re so pleased to hear that Chanel made your move calm and smooth, that’s exactly the experience we aim to provide. We’ll be sure to pass on your kind words, and thank you for recommending us! …
★★★★★ 5/5
GoogleAlex was great today showed us around fantastically and was very transparent
Sam · 22 July 2026
Agent replied · 22 August 2026
Thank you for your kind review, Sam!
We're delighted to hear that Alex provided you with a fantastic experience and that you appreciated his transparency throughout your visit. We'll be sure to pass your lovely feedback on to him. Thank you for choosing Haart Harborne, and we look forward to helping you again in the future! 😊
★★★★★ 5/5
GoogleMy experience with Haart through the face of their representative Nikol Stoitsova was incredibly beautiful. She was a professional to the core. She was patient, honest and good at the job. …
ADEYEMI · 13 February 2026
Agent replied · 13 April 2026
Dear Adeyemi,
Thank you so much for taking the time to share such a wonderful review. We’re absolutely delighted to hear about your positive experience with haart and, in … More
★★★★★ 5/5
GoogleI have just had the pleasure of Chanel showing me around the property on college road. I couldn't be more impressed with the experience. From the moment we met, she displayed exceptional professionalism, knowledge, and a genuine passion for helping me find the perfect property.
Chanel was incredibly well-prepared, providing detailed information about the property and the surrounding neighbourhood. She patiently answered all my questions and offered valuable insights into the local area. Her friendly demeanour and excellent communication skills made the entire process smooth and enjoyable.
What stood out the most was her dedication to understanding my needs and preferences. She took the time to listen and ensure that the property we visited aligned with my requirements. Her attention to detail and commitment to finding the right fit were truly commendable.
Overall, Chanel exceeded all my expectations. I highly recommend her to anyone looking for a knowledgeable, reliable, and personable estate agent. Thank you, Chanel for your outstanding service and for making my property search a positive and successful experience!
Evelyn · 3 August 2024
Agent replied · 24 August 2024
Dear Evelyn, Thank you very much for your kind review, we are happy to hear you are pleased with Chanel's service in residential lettings. Kind Regards Davand Chauhan Lettings Branch Manager
★★★★★ 5/5
GooglePolite, helpful and efficient!
The renting scene is Birmingham can be very chaotic and was so when we were looking for a property. We were interested in a property in Harborne so spoke to Kamran Khaliq from Haart and he managed to fit us in to a viewing within the same day! We were shown around the property - he wasn't intrusive or pushy, just let us have our space to look around and check things out. Kamran helped us with any information we needed and so with all this, we decided to put in our application. Within 2 hours, he had liasied with the landlord and called us to let us know we had the property. Following this, I have been in email communication with Kamran and he has answered all questions and queries I've had. Thank you Kamran!
Matt · 25 July 2024
Agent replied · 24 August 2024
Dear Matt, Thank you very much for your kind review, we are happy to hear you are pleased with Kamran's service in residential lettings. Kind Regards Davand Chauhan Lettings Branch Manager
★★★★★ 5/5
GoogleHad a visit from Haart as I have been renting now for over 3 years. The regular check up was done by Lesley. Lesley was so friendly, couldn’t fault her approach as during the visit we were offered much support and any concern we have with the normal property upkeep was taken on board. A few days later now, I’ve had a text message and a phone back from Lesley reassuring that all our concerns are being addressed! Really couldn’t fault the customer service on this one. Superb!
Dominik · 25 June 2024
Agent replied · 24 August 2024
Hello Dominik and thank you for leaving a review for Lesley in Property Management.
★★★★★ 5/5
GoogleI had a viewing on behalf of my daughter last Saturday. All contact with the estate agents (Asad & Jada) has been very good.
Asad made arrangements for me to view a property while in Birmingham for a few days. Jada rang to confirm that all was well to attend on the morning. I called Asad back today with my thoughts on the property, Was very impressed with both and the support for how to progress if need be.
Gary · 25 June 2024
Agent replied · 24 August 2024
Dear Gary,
Thank you for taking the time to leave a five star review for Asad & Jada, it's good to hear such positive feedback.
Kind regards, Krystle Ainsworth, Residential Branch Manager
★★★★★ 5/5
GoogleMy partner and I were trying to find our first place to move in together, and found the ideal place for us via Haart. Kamran and Chanel were extremely helpful along the way, and helped/talked us through this whole experience. We had so many questions and they took each one in their stride, answering all of them with ease and help settle any anxieties or worries we had, as we are completely new to the renting experience. We now have our first place to live together as a result, so thanks Haart. And thanks Kamran and Chanel.
Chelsea · 26 May 2024
Agent replied · 24 August 2024
Dear Chelsea, thank you very much for your kind review, we are happy to hear you are pleased with Chanel and Kamran's service in Residential Lettings Residential Lettings.
★★★★★ 5/5
GoogleIt's a wonderful experience with Kamran as our letting agent.
Ever since I started working with Kamran, I have been consistently impressed by his professionalism, knowledge, and dedication. He took the time to carefully understand my family's needs and preferences and went far and beyond to provide us with the best service.
He's been really friendly and helpful, assisting with any queries we have, and continues to try and help with any concerns we have, the best he can.
I can't recommend Kamran enough, and I would like to thank him for this great experience.
Huda · 26 May 2024
Agent replied · 24 August 2024
Dear Huda, Thank you very much for your kind review, we are happy to hear you are pleased with Kamran's service in residential lettings. Kind Regards Davand Chauhan Lettings Branch Manager
★★★★★ 5/5
GoogleHaart made our moving process the best experience ever, it was outstanding all round and can't fault anything at all. I would highly recommend to anyone wishing to buy or sell a property. I want to thank Chanel for her amazing customer service and how hard she worked to help us find a property and not just that, she was so polite and easy going which made us feel comfortable as first time tenants
would also like to recommend her to anyone who is looking for a property at Haart I also want to thank the team as well for everything they've done.
Tia · 26 May 2024
Agent replied · 24 August 2024
Dear Tia, Thank you very much for your kind review, we are happy to hear you are pleased with Chanel's service in residential lettings. Kind Regards Davand Chauhan Lettings Branch Manager
★★★★★ 3/5
GoogleIf I’m being honest, didn’t have the best experience with them. Quite a lot of bureaucracy - I would get contacted by multiple people about the same thing when I had already responded to the first person about it. Would also get a LOT of phone calls from them while at work, things that could’ve easily been an email, to the point where I had to ask them to contact me via email only - mostly they took this on board but only after I pushed quite hard for it and even then there were still a few calls here and there. There was also a maintenance issue I reported, and then chased up again, and it never got fixed the whole time I lived there. But Davand is really helpful, and generally the people who work there are quite nice, I just think they need to have a look at the way they manage things because as a tenant it was quite frustrating for me.
Natasha · 27 March 2024
Agent replied · 24 August 2024
Dear Natasha, thank you for sharing your feedback with us. We appreciate your kind words about Davand and our team. We apologize for any inconvenience caused by the communication issues and maintenance delay you experienced. Your comments will be taken on board as we strive to improve our services for all our tenants. If you have any further concerns, please feel free to reach out to us. Thank you.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Asad Shahid from haart Estate Agents, and I couldn’t be happier with the service provided. Asad was professional, friendly, and attentive throughout the process, ensuring all my concerns were addressed promptly. His knowledge and dedication made the experience seamless and stress-free. Highly recommend reaching out to Asad if you’re looking for excellent estate agent support!
K · 24 December 2024
Agent replied · 29 December 2024
Dear K W,
It's wonderful to hear such positive feedback for my colleague Asad, thank you!
Kind regards, Krystle Ainsworth, Residential Branch Manager
★★★★★ 5/5
GoogleJosh has been showing us around a property in the area and patiently answering all of our questions. He's polite, professional and really knows his stuff about the area. He did that good a job of showing us around that we booked a second viewing for the next available day! Would recommend Haart, but a particular shout-out to Josh!
Update: We closed on the house! Krystle was excellent from start to finish! The whole process took just 3 months! Couldn't recommend this team enough!
Joseph · 26 February 2024
Agent replied · 24 August 2024
Dear Joseph,
Thank you for taking the time to leave a five star review for Josh. Your feedback is very important to us and we're delighted that you have found a lovely house through haart.
Kind regards, Krystle Ainsworth, Residential Branch Manager
★★★★★ 5/5
GoogleExcellent service from start to finish. Nikol was professional, responsive, and made the whole process smooth and stress-free. Highly recommended.
Илия · 13 March 2026
Agent replied · 13 April 2026
Thank you very much for your kind review. We’re delighted to hear that you had a positive experience and that the process felt smooth and stress-free.
Providing a professional and responsive service is very important to us, so it’s great to know that this came across during your experience. Your recommendation is greatly appreciated and means a lot to our team.
Wishing you all the very best, and please don’t hesitate to get in touch if we can assist you again in the future.
Kind regards, Krystle Ainsworth, Residential Branch Manager
★★★★★ 5/5
GoogleVery happy with using Haart , a big thanks to Nakesha for being professional, polite and reliable throughout everything.
Abraar · 13 March 2026
Agent replied · 13 April 2026
Thank you for your wonderful feedback, Abraar!
We’re delighted to hear that you were very happy with your experience with haart. Nakesha will be especially pleased to know that her professionalism, politeness, and reliability made such a positive impact.
We truly appreciate your kind words and are always here if you need any further assistance.
★★★★★ 5/5
GoogleKrystle Ainsworth in the sales team is excellent at her job. A real asset to the company. She was incredibly helpful and went out of her way to help. Completely went above and beyond to help. SO glad I had her on my side. Asad Shahid is also very helpful.
Saqib in the property management team is always really helpful when anything is needed.
Sabrina · 19 October 2024
Agent replied · 24 August 2024
Dear Sabrina,
Thank you for laving a five star review and positive feedback. The teams in sales and property management have been happy to help you.
Kind regards, Krystle Ainsworth, Residential Branch Manager.
★★★★★ 5/5
GoogleRenting out our first house, Lillie made it extremely easy and was very helpful. Thank you!
Jordan · 23 March 2026
Agent replied · 13 April 2026
Hi Jordan,
Thank you so much for your kind words! We're thrilled to hear that your first experience renting out your home went smoothly. Lillie will be especially happy to know she made the process easy and was able to support you along the way.
If you ever need anything in the future, we’re always here to help. Thanks again for trusting us!
★★★★★ 5/5
GoogleWow! Wow! I just want to show my total gratitude and appreciation to Haart Estate Agent Harborne Team in Birmingham for the care and support given to me during the sale of my property. Their words of encouragement and reassurance was top notch. To Krystle Ainsworth, Joshua Latham and Karen Smith, I salute. Your professionalism has been amazing. Haart Estate Agent is a very reliable agent that can sell your property leaving you feeling at ease. Once again I thank you all. XOXO PAT ( Happy client)
The · 28 December 2023
Agent replied · 24 August 2024
Dear Patricia,
Thank you for taking the time to leave such a wonderful five star review or the team here at haart. We're so delighted we got you sold, especially as you'd had such a tough time with your previous estate agent. We wish you lots of happiness moving forward.
Kind regards, Krystle Ainsworth, Residential Branch Manager
★★★★★ 5/5
GoogleNikol is very professional and highly knowledgeable. She took the time to explain everything clearly and was always available to help. I would definitely recommend her service!
Ale · 19 December 2025
Agent replied · 16 January 2026
Dear Ale,
Thank you for your wonderful feedback! We’re so happy to hear that Nikol provided such a professional and knowledgeable experience. She truly takes pride in making sure everything is clearly explained and that clients feel supported throughout the process. We appreciate your recommendation and your trust!
Kind regards, Krystle Ainsworth, Residential Branch Manager
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