Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAlthough we did not go ahead with the property - this was do with situation at our end, but we found Tara to be very helpful and professional in her approach. She went beyond to understand our needs and answered all of our questions with regards to our property search. I would certainly recommend Haart to anyone, based on my positive experience with Tara.
Randeep · 18 February 2021
Agent replied
Dear Randeep
Thank you for taking the time to leave a review. I'm delighted to hear you have had a good experience with our lettings team at haart Harborne.
Kind regards, Davand Chauhan, Lettings Branch Manager
★★★★★ 5/5
GoogleI had a great time and lots of support from a lady called Kay. She followed up to ensure that all my questions were answered. Being new into the country, I don't know what I would have done. But luckily I landed on Haart. Super helpful. She ensured the process was straightforward and easy to use for me. Would recommend it to anyone anytime.
A · 13 February 2021
Agent replied
Dear Dennis
Thank you for taking the time to leave a review. I'm delighted to hear you have had a good experience with our lettings team at haart Harborne.
Kind regards, Davand Chauhan, Lettings Branch Manager
★★★★★ 5/5
Googlei would just like to give a excellent review for Haart estate agents,we have been in the proccess of renting a house from them the girl i was dealing with was Tara and must say she was amazing from start to finish she keep us updated all the way till the end excellent work Tara well done and we wouldnt hesitate using Haart agin
Mick · 4 February 2021
Agent replied
Dear Mick
Thank you for taking the time to leave a review. I'm delighted to hear you have had a good experience with our lettings team at haart Harborne.
Kind regards, Davand Chauhan, Lettings Branch Manager
★★★★★ 5/5
GoogleChanelle has been a pleasure to deal with, always efficient and goes the extra mile...
Carole · 23 April 2021
Agent replied
Dear Carole,
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased that you've experienced this with Chanelle. We look forward to assisting you again in the future.
Kind regards,
Rachel Morton | Property Management Manager | West Midlands Property Management Centre
★★★★★ 5/5
GoogleChanelle Smith is a very professional person to deal with, very informative and thorough. 10/10..
David · 14 April 2021
Agent replied
Dear David,
Thank you so much for your kind words for Chanelle. We pride ourselves on going the extra mile and I'm pleased Chanelle has exceeded your expectations and provided a 10/10 service. We look forward to assisting you again in the future.
Kind regards,
Rachel Morton | Property Management Manager | Harborne & BJB Lettings
★★★★★ 5/5
GoogleVery happy with the excellent service that I received from Yusuf. He was professional, knowledgeable and helpful - he also was communicative and went the extra mile, an asset to the team.
Romana · 26 April 2024
Agent replied · 24 August 2024
Dear Romana, thank you very much for your kind words about Yusuf. Kind regards, haart Property Management
★★★★★ 5/5
GoogleAsad and Jada have been really helpful with prompt reply with all the queries I had. They are very professional, helpful and friendly.
Lei · 30 September 2024
Agent replied · 29 December 2024
Dear Lei lei,
Thank you for leaving a five star review and positive feedback for Asad and Jada.
Kind regards, Krystle Ainsworth, Residential Branch Manager
★★★★★ 5/5
GoogleDear Jessica Wills,
I would like to extend my sincere appreciation for your exceptional assistance and swift action in facilitating the rental process. Your professional work ethic and collaborative approach have been truly commendable. Thank you for your dedication.
Nana · 28 November 2023
Agent replied
Dear Nana,
Thank you very much for your kind review, we are happy to hear you are pleased with Malwina's service in property management. Kind Regards Davand Chauhan Lettings Branch Manager less ▲
★★★★★ 5/5
GoogleThe team are haart have always been responsive. Recently I experienced an example of great customer service from Anthony Poll in regards to a hot water issue at my property, he was able to deal with it effeiciently and keep me updated. Thanks for all your help as always, it makes things feel stress free and provides that reassurance of your own place.
Niti · 3 March 2021
Agent replied
Dear Niti,
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased Anthony was able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Rachel Morton | Property Management Manager | Harborne Lettings
★★★★★ 5/5
GoogleThank you Krystle. You were diligent, professional and very helpful. You are an asset to your company.
Faiza · 7 August 2020
Agent replied
Dear Faiza,
Thank you for your positive feedback. It was a pleasure to help you.
Kind regards, Krystle Ainsworth, Residential Branch Manager
★★★★★ 5/5
GoogleHad a great experience recently with Malwina from haart. Quick and thorough responses to all my questions and requirments. Many thanks.
Jon · 18 October 2024
Agent replied · 25 October 2024
Hello Jon, thank you for leaving a great review from Malwina in Property Management!
★★★★★ 5/5
GoogleElisha provided excellent customer service. I didn't have to worry about anything during the process. She was absolutely efficient and managed the letting process from end to end. I am so pleased she was able to get my property on the market and let within a week. I'm a very happy customer :)
GCT · 25 August 2022
Agent replied · 24 August 2024
Dear Glenda,
Thank you very much for your kind review, we are happy to hear you are pleased with Elisha's service.
Kind Regards Davand Chauhan Lettings Branch Manager
★★★★★ 5/5
GoogleWe put our flat on the market with Krystle and 10 days later we accepted an offer for nearly 10% over the asking price (which was already ambitious). HAART wasn't the cheapest quote for services by any means but turned out to be by far the best value. We would go straight back to HAART and Krystle if we wanted to sell again.
Christopher · 9 December 2020
Agent replied
Dear Christopher,
Thank you for taking the time to leave a review, and thank you for your positive feedback. I'm delighted that you were happy with the sales price we achieved and the service that we offered. We would love the opportunity to work with you again should you look to sell in the future.
Kind regards, Krystle Ainsworth, Residential Branch Manager
★★★★★ 5/5
GoogleJosh showed me around a property I was interested in. He was polite, professional and helpful, giving me space and time to inspect the property thoroughly. Very personable young man and a pleasure to deal with. Thank you.
Sushila · 29 October 2023
Agent replied · 24 August 2024
Dear Sushila,
Thank you for taking the time to leave a five star review for my colleague Josh. It's always a pleasure to hear such positive feedback!
Kind regards, Krystle Ainsworth, Residential Branch Manager
★★★★★ 5/5
GoogleBeing able to contact Asha Grant via email has been really effective and she’s made herself available. It's been really important during the pandemic. Shes always friendly & most importantly, helpful
Any ssues I have with either the property in terms of maintence or tenant communication she has been very professional and responds quickly in order to resolve the issues quickly.
Farah · 26 February 2021
Agent replied
Dear Farah,
Thank you so much for your kind words for Asha. We pride ourselves on going the extra mile and I'm pleased she has been able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Rachel Morton | Property Management Manager | Harborne Lettings
★★★★★ 1/5
GoogleNot even a star... Nice people till they get us conformed to some house after that no respect....Simply Just forgot the advance what you gave to them... You won't get it back and if you go and see the house after leaving.. You can see the advance money will be renovating the house....
Good agency for house owner to give contract to maintain the house...
Sathish · 2 December 2019
Agent replied
Dear Sathish Kumaar, I am sorry to see that you have left us a low star rating in your review. Your feedback is very important to us and I would like to find out more. Would you mind calling me on 0121 426 1876 or emailing me at krystle.ainsworth@haart.co.uk to provide me with more information? This will enable me to identify the relevant department, follow internal processes and roll out any necessary training required. Thank you in advance. Krystle Ainsworth Residential Branch Manager
★★★★★ 5/5
GoogleHi even though I didn't find the property I was looking for yet but I believe I will get what I want. As your team member Tara at the Harborne branch was very professional, friendly, listened to my needs. As you have great asset to the company I wish the whole team and Tara all the success. Lorraine Johnson (Business women)
Lorraine · 4 February 2021
Agent replied
Dear Lorraine
Thank you for taking the time to leave a review. I'm delighted to hear you have had a good experience with our lettings team at haart Harborne.
Kind regards, Davand Chauhan, Lettings Branch Manager
★★★★★ 5/5
GoogleAs a prospective buyer I viewed a property with Cassie, at Haart, and I was really impressed by her level of support, responsiveness and the information she was able to provide. She was very accommodating, allowing us plenty of time to view the property and consider it. I would recommend using Haart and I am very grateful for Cassie's help. Thank you.
Gabriella · 6 November 2020
Agent replied
Dear Gabriella,
Thank you for your positive feedback. It's good to hear that you have received excellent customer service from a member of the team here at haart Harborne. Please don't hesitate to come back to us if you need any help in the future.
Kind regards ,Krystle Ainsworth, Residential Branch Manager
★★★★★ 5/5
GoogleThe agent Kamran I believe was a very helpful young little man. Very respectful and answered in depth any questions I had regarding to the property
Areeb · 25 June 2024
Agent replied · 24 August 2024
Dear Areeb, Thank you very much for your kind review, we are happy to hear you are pleased with Kamrans' service in residential lettings. Kind Regards Davand Chauhan Lettings Branch Manager
★★★★★ 5/5
GoogleJada showed me and my family a property in Quinton. She was very friendly and welcoming.
Sadia · 26 November 2024
Agent replied · 10 December 2024
Dear Sadia,
Thank you for leaving a 5 star review for Jada, your feedback is appreciated.
Kind regards, Krystle Ainsworth, Residential Branch Manager
★★★★★ 5/5
GoogleReally fantastic service. The purchase of my new property was much more complicated that anyone thought it would be, but the guys at Haart were brilliant at keeping me in the loop, quick to respond to queries, and really made the whole process feel much less daunting as a first time buyer. A big thank you to everyone at haart, especially to Michael and Kasim.
Claire · 29 July 2019
Agent replied
Dear Claire Constance, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst purchasing your first property. We always love to hear from our customers, especially with such great feedback. Thank you for your patience and your continued positive manner during the transaction. We really did work as a team throughout to ensure the smoothest possible transaction, in complicated circumstances. We wish you all the best and hope to speak to you again in the future. haart Harborne
★★★★★ 5/5
GoogleFantastic experience with Hansen Nisar. Lovely showing me around and very helpful.
Jade · 18 January 2025
Agent replied · 22 January 2025
Hi, Thank-you so much for the great review of Hasnen's service Haart Harborne
★★★★★ 5/5
GoogleJust had Jay do our first property Inspection and he was very polite, friendly and very helpful.
Sam · 4 November 2024
Agent replied · 11 November 2024
Hi Sam, thank you for leaving a review for Jai in Property Management
★★★★★ 5/5
GoogleI do like the way of professional and gentle that Chanel done with her customer💖 all the best for her and her professional skills. …
Asma · 25 June 2024
Agent replied · 24 August 2024
Dear Asma, Thank you very much for your kind review, we are happy to hear you are pleased with Chanel's service in residential lettings. Kind Regards Davand Chauhan Lettings Branch Manager
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