Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleUnfortunately, they persuade you to spend loads of times filling in forms and sending them lots of personal information (bank statements, contracts, payslips, ID, references), just to apply for the house, including credit checks, and it is more of a game of speed than if you qualify for the property. Because my landlord wasn't quick enough (one day) I didn't get the flat.
They tell you that they'll then get you into view other properties that are "just for you" because you are "pre-approved" but they just ghosted me.
Eleanor · 10 June 2023
★★★★★ 5/5
GoogleHello. The service has been fantastic. Israr has helped us relentlessly with the refurbishment of the property and managing and organising various contractors. Glenwood properties have managed to secure a really good rent and find good tenants. We have opted for the managed service as the cost over a year is similar to a let only fee, however the excellent service has encouraged us to trust Glenwood with the management especially as they do not instruct or complete any work required until it is discussed with us first. We would highly recommend. If you would like a personal service, I would actually say a concierge service, and someone who follows through with requests, and is proactive then Glenwood is a very good option. I would be happy to correspond with anyone who has any questions
Many thanks
Abdul · 10 June 2023
★★★★★ 5/5
GoogleI rarely do reviews but I am doing this because I think someone out there needs to know that there are still good property companies like Glenwood Property Services. I used the services of this company recently and I would say their professionalism and empathy towards their client is extraordinary. Right from the viewing stage, to the referencing, to hand over stage, the company was simply amazing. I can say this because I tried over 10 property companies in the course of looking for a home for my family and my situation was not addressed in the professional manner it required. Glenwood on the other hand treated me well and had a listening ear for my requirements. The company ultimately met my requirement (and within my budget). I will recommend Glenwood based on my experience. The company surely has a head for business, but beyond that, it has a heart for its clients. Israr from the company should be a model for how letting agents treat their clients. I look forward to working with them again.
Ayodele · 10 June 2023
★★★★★ 5/5
GoogleAfter looking for a suitable apartment for about 4 weeks and meeting disappointments upon disappointments, we came in contact with this fantastic company that got us the home we love in a choice area. The amazing thing about the company is that we were attended to as if we were their only client. Glenwood rep (Israr) exemplifies this One-client attitude to business. He treats every client as though such client is the only one he's got. Great company with great people. Based on my experience, I will recommend this company to anyone looking for a good home to live.
Tosin · 10 June 2023
★★★★★ 5/5
GoogleVery good communication, quick reply , highly recommended.
2 year on and everything goes well.Highly recommend Israr and his team.
Florin · 11 March 2024
★★★★★ 5/5
GoogleExcellent advice from brother Israr. Pleasure dealing with
Raehan · 19 March 2026
★★★★★ 5/5
GoogleThank you Glenwood for finding my family a lovely home. I have lived here now for two years and me and my family are very happy. Thank you Israr and Haseeb.
Asif · 10 June 2023
★★★★★ 5/5
GoogleI had an excellent experience! The service was top-notch, with everything clean and maintained to a high standard. The staff were friendly, helpful, and always willing to assist. Highly recommended!
Osama · 16 August 2025
★★★★★ 5/5
GoogleThank you Israr and the team at Glenwood Property Services for finding the ideal rental property that suits our needs as a family. It has been very much appreciated as you have managed to find a great property and location in such a short time.PositiveProfessionalism
Saima · 24 August 2021
★★★★★ 5/5
GoogleI used Glenwood Property Services to manage my rental property, and they did an excellent job. Their team was professional, efficient, and took care of everything seamlessly. The staff is amazing, always helpful, and made the entire process stress-free. They genuinely have all the answers to any queries I have. Highly recommend their services!
Usman · 22 September 2024
★★★★★ 5/5
GoogleI got a house through Glenwood Estate Agent. They are very professional and very attentive not like other estate agents I deal with before.
Yazar · 29 September 2025
★★★★★ 5/5
GoogleGlenwood Properties exceeded my expectations with their impeccable service. From the initial consultation to the final closing, their team demonstrated professionalism and expertise. They navigated the real estate market seamlessly, ensuring a smooth process for both tenants and landlord. The attention to detail, personalized approach, and commitment to client satisfaction set Glenwood Properties apart. I highly recommend them for anyone seeking a reliable and top-tier estate agency.
Shadi · 11 January 2024
★★★★★ 5/5
GoogleWe’ve been renting for the past three years, and they have been nothing short of fantastic. The team has always been professional, responsive, and helpful whenever we needed assistance. Any maintenance issues were dealt with promptly, and …
Filipe · 16 April 2025
★★★★★ 5/5
GoogleMany Thanks to Glenwood Property services for arranging an online-viewing and finalising the property that we were interested in. The process was very swift and transparent. Israr was excellent and provided the best service. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Surej · 24 August 2021
★★★★★ 1/5
GoogleRude receptionist. Does not have telephone etiquette at all. Need to invest in someone who can actually be helpful over the phone.
T · 9 August 2024
Agent replied · 23 August 2024
Thank you for taking the time to share your feedback. We sincerely apologise for the negative experience you had with our team member over the phone. We strive to provide excellent customer service, and it’s clear that we fell short in this instance.
We take your comments very seriously and will be addressing this matter with the staff member involved. Your feedback is invaluable to us as we continually work to improve our service and ensure that all our customers are treated with the utmost respect and courtesy.
Please know that this is not reflective of the standards we hold ourselves to, and we are committed to making things right. If you are willing, we would appreciate the opportunity to speak with you directly to further understand the details of your experience and to personally apologise. You can reach us at 0121 449 4490.
Thank you again for bringing this to our attention. We hope to have the chance to serve you better in the future.
★★★★★ 5/5
GoogleHelpful and efficient service. Quick to respond and good communication. Helpful whenever I have needed documentation and always friendly. I have been with this company for 10 years now and very happy with how accommodating they are, due to me having disabilities. Very inclusive.
Labyrinth · 2 January 2025
★★★★★ 5/5
GoogleWe have used Israr for a few years to find us good tenants and liase with them in collecting rent.
He is very quick to provide a list of suitable tenants and go through the relevant checks, carry out viewings and set up contracts.
Abrar · 2 January 2025
★★★★★ 5/5
GoogleGreat to deal with helpful and knowledgable
Thanks guys
Wmc · 16 January 2026
★★★★★ 5/5
GoogleAmazing guys and very professional. Helped us out when we really needed a house as our baby arrived two months too early. Received full deposit less then 24 hours after we moved out. I really can’t recommend them enough. God bless both Haseeb and Isra!
Arvi · 2 December 2024
★★★★★ 5/5
GoogleBoth Israr, young brother and mr Akram are best landlords!
We have rented one of their flats in Russell Rd for nearly 6 years. Was a lovely experience, we felt like home 🏠 they allowed us to make changes into the flat (big changes) so we can feel good. Promptly always helped if needed, friendly and professional.
Thanks Glenwood Property 🙏
Petru · 10 February 2024
★★★★★ 5/5
GoogleIsrar is very professionall and competent in what he does, i would highly recommend Glenwood Estate Agents
Omar · 12 November 2023
★★★★★ 5/5
GoogleVery professional and efficient letting experience. As a landlord, taking the stress out of finding tenants and any issues as they arise is something which Israr has been superb at doing. Looking forward to adding another property to Glenwoods management portfolio in the next few weeks.
Fahid · 11 June 2019
★★★★★ 5/5
GoogleProfessional, reliable and friendly. Its a pleasure doing business with this Organisation. Thank you Haseeb and Israr, they were very helpful in finding me a suitable property.
Highly recommended the best we have worked with in the Birmingham area.
Usman · 10 June 2021
★★★★★ 1/5
GoogleWas with Israr for a year, he started well, got me tenants straight away and was very efficient. A year later now we’ve had many issues. I wanted to raise the rent and that’s where the difficulty started. All of a sudden it became that the tenants where in control (from how he made it seem) and where dictating how much it should cost and when it will go up. He checked out the tenants sent me pictures (I am London based) and I thought I’d come up to Birmingham have a look myself and found that the property was in a terrible state, marks all over the walls, pulled out carpets, damp bathroom floor and many more even though he said he was very happy and how they were great tenants! He returned their deposit without notifying me and it was extremely difficult to reconcile the issues because of Israr. My advice to anyone reading this, is avoid going with him if you want to rent out your property as unfortunately he is not trustworthy. It is a shame as I gave him five stars originally however during and towards the end his true colours really showed. And genuinely if you go with him good luck and make sure you check your property out properly after tenants move or you change tenants
Runee · 10 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.