Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhat can I say, Emma Gough. Nothing ever too much. A long sale but got there in the end. Easy to contact. Always going above and beyond. Thank you very much for your support.
Christina · 15 October 2023
Agent replied · 11 June 2024
Thank you Christina, it has been a pleasure working with you!
★★★★★ 5/5
GoogleAlex and the team were very helpful and communicative throughout the sale of my house. Would definitely use E and G again.
John · 12 June 2023
★★★★★ 5/5
GoogleHi Edward and Grey Estate Agent. The best. Fantastic professional and friendly service. I was told my house would sell for the price we agreed. I had a strong buyer that enabled me to move on to my next home. Truly reliable focused approach. Emma alwayse returned my calls or textes. Very happy. I would definitely recommenced Edward and Grey Estate Agent to my family or friends. Thank you again.
Audrey · 12 June 2023
★★★★★ 5/5
GoogleWe have been really pleased with the service Emma Gough has provided, she has been professional, friendly and responsive to all enquiries, often replying within minutes of them being sent. Our onward purchase has taken quite a while but Emma has helped to keep our sale safe by providing key updates for the chain below. We are now days away from completion and we can’t think of a thing that she could have done better. The team at E&G offer a great service at a great price, we would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Kew · 12 June 2022
★★★★★ 5/5
GoogleAmazing service from Emma and the team. Actually cared about us as clients and that showed in the personal service they provided. Made the whole process a lot easier!
Sarah · 12 June 2022
★★★★★ 5/5
GoogleEmma Gough helped me in purchasing my first property, Emma is very reliable and responds to any questions quickly and with all the information needed. I highly recommend!
Matt · 12 June 2022
★★★★★ 5/5
GoogleAndy & Alison at Edwards & Gray were amazing when we bought our house. They arrived on time and kept us informed every step of the way.
Ruth · 30 April 2025
★★★★★ 5/5
GoogleAfter using two other Estate Agents to try and sell my house, I decided to go with Edwards and Gray and I'm so glad I did. After an initial meeting with Emma Gray who filled me with confidence, I took her professional advice, made some small positive changes within my house and it sold. I've been able to contact Emma at any time with queries and she's always got back to me in good time. Emma has kept on top of the chain, keeping me up to date with how things are progressing. Quality and classy advertising, Edwards and Gray have that personal touch and I would not hesitate recommending them to anyone. Thank you so much Edwards and Gray for making selling a house as good as an experience as it can be!PositiveResponsiveness, Quality, Professionalism, Value
Laura · 24 August 2021
★★★★★ 5/5
GoogleI have so much gratitude for everything Emma Gough has done for me over these past few months. She has quite literally taken the majority of stress away from me and made selling my house a bit of a breeze. From start to end I felt well looked after and I honestly couldn’t praise Emma enough if I tried. Thank you for everything. xxx
Sarah · 12 June 2023
★★★★★ 5/5
FacebookBrilliant service!!!
The day after we contacted Edwards and Gray, Emma arrived to complete the valuation and take photos.
Within days of the property being advertised on the market, there were lots of enquiries and viewings booked.
Emma Gray understood the challenging time we were going through and managed the whole process, keeping in contact with us every step of the way. She always answered the phone and was very prompt responding to queries.
She was very professional and knowledgeable, we could not have wished for a better person to deal with our sale, a lovely lady.
We would highly recommend!!!
Sophie · 13 July 2021
★★★★★ 5/5
GoogleWe have sold our house through Edwards & Gray and couldn't recommend them more highly. The level of service has been more than 5 star.
The task of selling whilst having tenants can be difficult but Emma took us through the whole process, she has been effortlessly outstanding with everyone involved. She helped us secure our onward purchase too, nothing short of our dream home and we couldn't have done it without her and the Edwards & Gray team.
The whole package they offer is perfect, Their social media approach is outstanding, the sale/sold boards are a delight and the quality of their service is from start to finish is faultless.PositiveResponsiveness, Professionalism
Lucy · 12 June 2021
★★★★★ 5/5
GoogleWe have found Charlotte to be very knowledgeable in her valuation, extremely professional, approachable, and engaging, and she has managed to sell our home, subject to contract, within 3 weeks of going to market. Nothing is too much trouble for her. We had numerous offers, all of which we were more than happy with.
From initially meeting Charlotte, the decision to go with Edwards and Gray was made easy, and we would have no hesitation in recommending them to anyone.
Please give Charlotte or Emma a call, and you won't be disappointed.
All the best team Edwards and Gray
Stuart and VivienPositiveResponsiveness, Quality, Professionalism, Value
YouTube · 12 June 2021
★★★★★ 5/5
GoogleAmun, did an amazing job in letting my property in Birmingham. It was languishing, untenanted with another agent for several months. He turned it around and let it within no time it was let to a very good tenant. Well done Amun - very happy Landlord!!
Robert · 24 June 2024
★★★★★ 5/5
FacebookI used Edwards and Gray to sell my house. Not only did sell it within ONE WEEK, but they managed to get me above asking price!
I was so happy with the service and felt I was kept informed what was going on all of the way through.
All of my decisions were respected they were very professional.
Then to my surprise the house of my dreams was also being sold by another vendor of theirs, so I had the pleasure of purchasing through them too. All of the viewings were covid-19 friendly and they were very reliable.
I really could not recommend them more!
Sam · 26 January 2021
★★★★★ 5/5
GoogleWe recently secured a beautiful property to rent in Birmingham. We are extremely grateful for the support we received from our agent, Amun throughout the process. From the day of house viewing, his friendliness left us feeling welcomed all the way to our move in date, his assistance was truly God sent.
Fiona · 13 January 2024
★★★★★ 5/5
FacebookWe instructed Emma Gough from Edwards and Gray to sell our house and we were so pleased with the service from start to finish. Our house sold in 48 hours, we got over the asking price and nothing was too much trouble. Emma chased solicitors and constantly kept us updated. Absolutely brilliant estate agent, no complaints from us! A far cry from the service we’ve received from other estate agents. Would totally recommend 👍🏼👍🏼
Sara · 27 March 2021
★★★★★ 5/5
GoogleI would definitely recommend Edwards & Gray. Alex Pawlowski explained the process very clearly and managed the viewings. After I had accepted an offer, he kept me informed of progress until we finally completed.
Hazel · 23 September 2024
★★★★★ 5/5
GoogleAlex was very helpful and friendly
Adele · 17 July 2023
★★★★★ 5/5
GoogleHad a viewing Amun and secured a property quickly, he was very helpful and was able to secure me a place within 4 days, also helped me through my application whilst on a cruise which was very nice :)
Anam · 12 May 2024
★★★★★ 5/5
GoogleExcellent professional service . Informative via messages of each step of the process .
Emily · 16 April 2025
★★★★★ 5/5
GoogleI would like to highly recommend to all my friend and family and everyone Edward abd gray estates agent they are very professional in they work and very good with all the updates and the staff are very helpful I would like to special thank you 😊 to Emma …
Ayaz · 12 June 2023
★★★★★ 5/5
GoogleFantastic service, immediate listing, fab photos, accurate description, perfect communicators, super quick sale, well done team Edwards and Gray - Emma and in particular, Alex - you should be very proud of your achievements. Highly recommended.
Adam · 12 April 2024
★★★★★ 5/5
GoogleSo glad I used Emma Gough from Edwards & Gray. Such a professional and reliable service, I couldn’t it be happier. Emma guided me through everything, she was really insightful, and couldn’t do enough to help. My house was sold in less than a week with multiple offers over the asking price. If you want your house sold fast and stress free use Emma.PositiveResponsiveness, Professionalism
Sarah · 12 June 2021
★★★★★ 5/5
GoogleI was very happy with the whole experience from listing the property to communication about viewings and offers. Edwards and Gray attracted multiple viewings within days of listing my house and I was able to accept an offer to buy the property within 2 weeks, completing successfully after 3 months. Would definitely recommend to others.PositiveResponsiveness, Quality, Professionalism, Value
Debbie · 12 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.