Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleTraditional rip buyer off mindset agency who wasted several days of my time and effort to only find out that they was selling property 41 elmfield road for purchase price 460k previously but wanted me to pay more without any justification. Unethical behaviour, very disappointed.
Harris · 16 August 2023
★★★★★ 5/5
GoogleGood service and very knowledgeable agent.
Megha · 17 May 2025
★★★★★ 5/5
GoogleAbsolutely amazing service by Amun. From start to end he was there all the way and it’s so comforting to know an agent is truly acting in your best interest.
Diamond · 13 March 2024
★★★★★ 5/5
GoogleExcellent customer service!
I had a query about pets and leasehold properties, which they replied to almost immediately.( In contrast to several other estate agents , who have said "don't know " or just not bothered to respond at all)
Cherrylyn · 12 June 2023
★★★★★ 5/5
GoogleEmma Gray was amazing in every step of our sale and purchase
nothing was too much trouble for her through the process and I would highly recommend Edwards and Gray they are the Best in the business
Tracey · 16 August 2023
★★★★★ 5/5
GoogleCannot rate Charlotte highly enough. Throughout the whole process she was the most reliable and efficient person.
Turnaround times were excellent, photos taken secured multiple viewings within days and a quick sale.
So glad we didn't go with a large national estate agent.PositiveResponsiveness, Quality, Professionalism, Value
Mike · 14 June 2022
★★★★★ 5/5
GoogleAt first point of contact I found them extremely responsive. Keeping me involved through the booking process.
The agent that showed us the property, Emma, was both professional and considerate. We both felt she was going the extra mile for us, even though our offer ultimately wasn't enough. Fantastic service.PositiveResponsiveness
AJ · 24 August 2021
★★★★★ 5/5
GoogleExcellent service from Charlotte who supported me through the whole property auction sales process. Handling all viewings and queries on my behalf. I would have no hesitation in recommending this company in the future.
Gary · 12 June 2023
★★★★★ 5/5
GoogleI used Edwards and Grey to not only sell my house, but to purchase my new one. They were professional, honest and sold my house very quickly for above the asking price. I was so pleased with the overall service I received from Emma Gough and would highly recommend her.PositiveProfessionalism
SAM · 12 June 2021
★★★★★ 5/5
GoogleI purchased a house and completion was today!
Edwards and Gray customer service from day of viewing to completion. Brilliant Amun
Mohammed · 13 March 2024
★★★★★ 1/5
GoogleAs soon as sale was agreed. No contact, wouldn’t recommend.
Paul · 23 September 2024
★★★★★ 5/5
GoogleEmma provided excellent service from the get go, with the amazing video that showcased our home, through to supporting with the solicitors on the sale and purchase. I'd have gone crazy without her! Would highly recommend Edwards and Gray
Sarah · 12 June 2022
★★★★★ 5/5
GoogleEmma Gray is just fabulous, we couldn't recommend her and her team enough. We were first time sellers and she sold our house so quickly, explained everything and made us feel 100% at ease with the whole process. #BestestateagentseverPositiveResponsiveness, Quality, Professionalism, Value
Gabrielle · 24 August 2021
★★★★★ 5/5
GoogleVery professional and helpful from beginning to the end. Thanks a lot Amun
Nunu · 12 April 2024
★★★★★ 5/5
GoogleEasy to work with, always available and really helped in managing what turned out to be a quite challenging process!
Would definitely recommend!
Connor · 16 August 2023
★★★★★ 5/5
GoogleGreat customer service, Emma definitely goes above and beyond to ensure a great experience, unfortunately, other agents lack this, 5 Stars from me 😀👍 …
Feraz · 12 June 2023
★★★★★ 1/5
GooglePhoned had to leave my details but no body came back to me. So can't give a positive response.
David · 14 November 2023
★★★★★ 5/5
GoogleEmma communicated with us every step of the way. We are so appreciative that we were kept updated, it took so much stress away!
Emma · 12 June 2023
★★★★★ 5/5
GoogleEmma came out to view and value our house, very professional and will definitely use her when we put it on the market.
Gary · 12 June 2023
★★★★★ 5/5
GoogleIf you're looking to sell your house, this team are fantastic to work with
Samantha · 14 November 2023
★★★★★ 5/5
GoogleTop quality service from Amun
Charlie · 12 April 2024
★★★★★ 5/5
GoogleReally pleased with the responsiveness and service received from Edwards & Gray. The way they took time to get the detail and images right filled me with confidence from the start.PositiveResponsiveness, Quality, Professionalism, Value
Katie · 12 June 2021
★★★★★ 5/5
GoogleHad the pleasure to deal with Luke with the completion of my house sale today. Super responsive, maintained the highest level of professionalism and couldn’t recommended anymore!
Liam · 12 June 2022
★★★★★ 5/5
GoogleVery professional and great service. Communication was great throughout and had our house sold very quickly.
James · 12 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.