Trusted Agent profile · Birmingham
★★★★★
512 reviews across 2 platforms
848 Bristol Road, Selly Oak, Birmingham, B29 6HW, B29 6HW
Dixons Estate Agents's office in Birmingham, at 848 Bristol Road, is rated 4.2 out of 5 across 512 reviews on two platforms, including 331 Google reviews rated 4.7.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service in difficult times
Ian Walker of Dixons has been excellent throughout quite a complex flat sale. Despite all the complications of COVID and the fact that at one point we had to withdraw the property from sale due to uncertainty about the owner's health, a good and realistic price was obtained. Ian steered us through the process and was very helpful
1/5
TrustpilotAwful experience
Instructed Dixons last year to sell my dad's house. Really hard to get hold of anyone, continually had to chase for updates, felt completely let down by them and their lack of customer service. Avoid!
5/5
GoogleThe Estate agent, Tulsa, was really good at communication, always made time for us when we wanted to go for other viewings etc. Can't recommend him/ Dixon's enough
Dear Toby, Thank you for the 5 star review. I will share your kind comments wit Tulsa and the entire team at the Selly Oak branch. Kind Regards, Sarah
5/5
GoogleCannot fault them. Great support through the whole transaction. Quick to respond to any queries or issues that I had.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
1/5
TrustpilotNever recommend this company to anyone…
Never recommend this company to anyone .They took deposit before send me any documents charged me 160£ and later said to me your application is refused and deposits is nonrefundable..now going to take legal action against them ..don't go to this company if have less then 1 star I give them .
5/5
GoogleWorking with Dixon's they were very helpful in assisting in getting the property over the line. Very satisfied with service.PositiveValue
Thank you for taking the time to leave us your 5* review. Best wishes, Scott @ Customer Relations.
5/5
Trustpilotfriendly and Professional staff .
I just viewed a property at Arran Road(B34 6DD),DIXON staff are professional and friendly.The house is in excellent location within a walking distance to my children school,very clean and quiet environment .(Stephen)
1/5
TrustpilotRented a 1 bedroom in Edgbaston through…
Rented a 1 bedroom in Edgbaston through them and when moving they made up all sorts of charges just to take half my deposit including holes in the wall despite the fact that the flat came furnished with blinds and I never hung anything so didn’t make any holes.
1/5
TrustpilotThey work for the landlord!
The sided with the landlord all the way through. Only heard from them when they attempted to collect more fees from me- with or without valid reason; when I asked them to prompt the landlord to do his part of the maintenance, the stepped back and became evasive. Disgraceful!
5/5
TrustpilotDarren & his team have a refreshing…
Darren & his team have a refreshing honest approach within this current market . In my experience I need honesty, professionalism & a friendly approach. They never fail to perform, what more can one ask from a trusted agent. Many thanks.
5/5
Googlevery pleased with dixons lettings professional but relaxed experience at the viewing which made me and my partner feel at ease. thorough and professional when dealing with all areas of the letting. all staff very well mannered over all the manager runs a very very good agency iv been pleased since day one well done.
5/5
TrustpilotGood Service
I requested a valuation from Dixons Estate Agents and I am very satisfied by their service. Especially, I was served with Lisa who was very helpful and the information she provided was very valuable for me. I honestly advise her.
1/5
TrustpilotDo not use you will lose they house…
Do not use you will lose they house purchase if buying with a mortgage they are slow and sly. They will charge you 600 upfront and keep asking stupid questions and get personal. Bearwood branch b66
2/5
TrustpilotDisappointed with the tenancy service received at Dixon’s Yardley
After viewing the property the commitments were made but never fulfilled even after a month ,poor communication ,Without even looking at the inventory list house being handed over to Tenant (which showing multiple damages, not professionally cleaned kitchen and toilets) ,Ignorant and not professional at all.
5/5
TrustpilotThe agent has been affable and…
The agent has been affable and approachable, also very helpful in providing general guidance and advice. The service in general has been great!
1/5
TrustpilotMr Mohammed Salim
Mr. David Lockwood and Mr. Andrew Thornhill are very unprofessional, desperately seeking gains even if it means throwing the local community under the bus. They have no interest to work with the locals, they sweep in and bully the locals. Its disgusting and unacceptable.
5/5
TrustpilotSOPHIE HODGSON Professionalism and…
SOPHIE HODGSON Professionalism and manner of presentation was off the chart she is holding dixons and representing with top notch
1/5
TrustpilotDisgusting Customer Service
Had a viewing booked today, got there 10 minutes early and stood outside for 20 minutes waiting and no one showed up! Called and emailed but no answer or explanation. Disgusting service, wasted time and petrol money too.
1/5
TrustpilotDon't trust this company its decent way…
Don't trust this company its decent way scam.They making money only viewing you property. Worst letting agents in uk. Don't pay deposit untill your application accepted.now going to take legal action on credit act 1974..section 75..
1/5
TrustpilotNot good at all
Not good at all, poor customer service from branch manager who I feel needs some refresher training.Tried pressuring us into accepting a reduced offer, didn’t pass on offers!Overall a very poor experience, go elsewhere.
5/5
Trustpilotjade durnall helped us with renting the…
jade durnall helped us with renting the house from dixon agency in wolverhampton, she was very nice and receptive from start to finish, i recommend with confidence !!
5/5
TrustpilotAbsolutely seamless Ian found us a home…
Absolutely seamless Ian found us a home and have the keys in less than 4 weeks.Total professionalism from all the team at dixons Birmingham City Centre highly recommend for selling or buying forget the rest.Peter C
5/5
TrustpilotPerfection
What can I say Kylie and Lucienne are top brass always helpful and friendly with help of setting up my late mums property for rental within timescales provided
5/5
GoogleJust brilliant. All staff were professional and moved quickly to secure the rental we wanted. Used mortgage advisor Paul Goncalves who found us a fabulous rate mortgage rate and insurance package to support our house purchase.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dixons Estate Agents's Birmingham office has 512 reviews across two platforms: 331 on Google, 181 on Trustpilot (across the whole business).
Dixons Estate Agents Selly Oak Sales is rated 4.2 out of 5 across all 512 reviews, and 4.7 out of 5 on Google from 331 reviews.
Dixons Estate Agents Selly Oak Sales, 848 Bristol Road, Selly Oak, Birmingham, B29 6HW, B29 6HW.
