Dixons Estate Agents Selly Oak Sales reviews in Birmingham

★★★★★ 5/5

Trustpilot

The 3 bedroom on Hengham road is simply…

The 3 bedroom on Hengham road is simply awesome and l love the property. Aside from the fact that it is situated in a beautiful environment, it's closeness to my child's school as well as my place of work makes it the right apartment for my family. Thank you Dixons, I'm pleased with your service.ODUNOLA.

Odunola · 19 January 2024

★★★★★ 5/5

Google

I would definitely recommend Dixons Selly Oak. Very supportive, individual service from Teliah. Thanks for always findng me the perfect tenant.

Richard · 25 February 2024

★★★★★ 1/5

Trustpilot

The worst experience of my life.A one…

The worst experience of my life.A one star as i cant give 0.Dixons and the conveyancing company made the process so traumatic that i am still recovering from stress. To make matters worst i had 2 prospective buyers turn up and told me that Ricky at the Acocks Green branch told them how much debt we were in and so she had to meet us when she saw we had withdrawn the sale as she had a horrific experience with Dixons themselves.

Deloris · 17 June 2021

★★★★★ 5/5

Google

Called Dixons when I needed advise and guidance, Daniella answered the phone and was extremely helpful and gave great service, would highly recommend!

David · 10 January 2024

★★★★★ 5/5

Trustpilot

Dealt with Nadia at Dixon’s in…Erdington

Dealt with Nadia at Dixon’s in Erdington she has been absolutely fantastic from start to finish such a lovely person and very professional at her job would highly recommend her to other people !!!

Margaret · 19 December 2020

★★★★★ 5/5

Google

Taylor helped us find our dream home 🏡 nothing was to much 🥰 …

Denise · 24 June 2024

★★★★★ 1/5

Trustpilot

This estate agent is a bunch of wankxxs

Dixon’s estate agent SolihullThis estate agent is a bunch of wankxxsThey misguide you with everything just to fill there own pockets!They go on like they help you to your face behind your back they stab you and take under the table handouts and give their own favourites the best shout on the property even though the owners of the property are losing out as they settle for a lower offer that is in there best interest rather than the vendors intrest. So all you landlords do not even bother selling your property with these rip offs! Yours sincerely Big General

General · 25 February 2021

★★★★★ 5/5

Google

We have been renting through Dixons for nearly 4 years, only had to contact them a handful of times to report a repair. Dal Bains always responds quickly and keeps us updated until the work is completed.

Nicola · 23 October 2022

★★★★★ 5/5

Google

I was shown around a property by Georgia that really caught my eye. Since then I have gone through Dixon's for everything and the process has been incredibly easy with all my questions being answered quickly and any issues or difficulties being swiftly resolved. Would absolutely recommend to people!

Bruce · 23 October 2020

★★★★★ 1/5

Trustpilot

Stay away from Dixons Bearwood

Sorry this review is delibrately long to give you an accurate and full picture! My experience with this agency in particular the Bearwood (Birmingham) branch was a terrible one, they functioned like a systematic gang working together with the landlord and checkout inspector to rip me off on multiple occasions, systematic because my post-experience incentive and the fabricated evidence during deposit dispute suggested that they work with third parties (such as cleaners and checkout inspectors) to rip off tenants. This should not be acceptable in a responsible society like UK and should be treated unlawful like theft.Their reputation with everyone who rented from them is lamental. You are guaranteed to regret renting from this agency. Please stay away!!! This kind of businesses only deserve to learn the conduct of decency in the hard way, that is to drown in debts and thereby close down permanently. On the day of viewing when I decided to submit the holding deposit I caught their first attempt to rip me off for the amount of £350 on papers that had to be scrapped upon digging to enquire about its source, and all the explanation they gave was a calculation mistake.During the period of tenancy their circle of communication to approve and get an essential fixing done is an infinite loophole, they basically exhaust you to give up asking instead go and fix it by yourself for which you are later to be fined too since they will treat it as a deviation from the inventory report. Yes! You understood correctly!Stage 1 (The Good)The agency officials played as the front bench "gang" by displaying to be nice and on my side, and convincing me to believe and listen to their recommendations for example I hired their nominated cleaner at the time of moving out. Subsequently arranged with their nominated check out inspector, basically they played it such that I followed their advice to the letter. After I moved out and handed in the keys, they completely abandon to communicate and cooperate with me regarding the deposit. Stage 2 (The Bad)The bad one is the check out inspector who filled the document from made up lies nothing inline with the original inventory report.Stage 3 (The Ugly)This was my landlord first attempted to refuse responding to my deposit enquiries until I had to raise dispute. Then he comes back with falsely fabricated documents and invoices claiming nearly 5 times more money than my original deposit. (Don't worry this time they met the wrong guy, the landlord learnt his lesson and I recovered my deposit!)But please watch out and take this review into your serious consideration before deciding to rent from Dixons Bearwood, unless you want to experience a guaranteed regret.

Wakil · 17 January 2021

★★★★★ 5/5

Google

Great service! Super knowledgeable, efficient and friendly. Daniella Lawmon and Barry Wilson are experts in their different areas and very responsive!

Veronica · 10 January 2024

★★★★★ 5/5

Trustpilot

Hi many thanks to an Walker he has been…

Hi many thanks to an Walker he has been very helpful throughout our property purchase highly recommended.

Rakhi · 8 July 2025

★★★★★ 4/5

Google

I was shown around a flat on Monmouth Road by David. He was thorough and professional and able to answer all my questions.

Robert · 23 October 2023

★★★★★ 1/5

Trustpilot

Dixons are one of the worst estate…

Dixons are one of the worst estate agents going. Nobody ever seems to know what they’re doing and pass you from person to person. Everyone is miserable and unfriendly. Extremely difficult to reach all of the time. Had a survey booked in... they didn’t even bother to show up. Contacted them, they had no real reason, said they’d call back, never did. Was also interested in purchasing a property which was a disaster. Couldn’t get hold of anyone. Nobody got back. Went in, again nobody had a clue what they were doing, passed from one clueless employee to the other... all of which were miserable and clearly didn’t want to be there. Avoid at all costs. Unprofessional, poor communications and frankly a shambles.

Rrrr · 13 July 2020

★★★★★ 5/5

Google

Super friendly Tim and Taylor who were efficient from start to finish of the process. Would definitely use services in the future.

Damon · 23 October 2023

★★★★★ 1/5

Trustpilot

Chased for money 14 months after vacating

I was renting a property managed by Dixon's with my house mate. I vacated the property after our contract had ended due to shockingly poor service. I informed Abigail Koasha from Dixons Selly Oak via e-mail that I had vacated the property and paid all the leavers fee's. I called to confirm with Country wide terminations that this was correct and received verbal confirmation that I had. My house mate then signed a new tenancy agreement on his own.I have not had any contact from Abigail since leaving. 14 months later on, I received a call from Abigail stating that I owed money that my ex-housemate had not paid because she had not bothered to fill in the forms to remove my name from the tenancy. Abigail threatened me with court proceedings in her first call to me in 14 months. My housemate has stopped communicating with Dixon's so they found me an easy target to bump up their profits.I have been forced to take this up with the property ombudsman because Dixon's continue to harass and threaten me with court unless I pay for a charge 14 months after I had left the property. During my time in the property, I could not get hold of Dixon's when we had issues with the house. Precisely zero issues were rectified. If Dixon's spent half the time they do unscrupulously chasing for money and put that into customer service, they might stand a chance. Please avoid using Dixon's at all cost. Shockingly poor service during and after the tenancy.

Will · 19 June 2019

★★★★★ 1/5

Trustpilot

I currently rent with Dixons (hopefully…

I currently rent with Dixons (hopefully not for much longer when I have my money together to move!)and have done since 2017.Dixons on my property also manage the property instead of the landlord. You would therefore think; that in the face of any problems/issues- they would actually be relied upon to do their job?Sadly not.The service provided by this agency is that dire, once I am out, I will not touch a rental by Dixons, ever again.There are 2 rental agents at the office that deals with my property yet neither of them seem to be able to pick up a phone and update, return phone calls or correspond in a non argumentative and unprofessional way. I have been trying to call for two days now. Messages left. A call back is too hard, it seems.Boiler problems in my property were on/off for nearly six months. Now a broken freezer for a week. Whilst those are quality issues and landlord issues, Dixons/Countrywide who deal with the repair side of things think the occasional phone call chasing the landlord is sufficient.I am afraid it isn't.Then lets talk about the fees for this absolutely rubbish service.To just renew my contract last year- Dixons asked for approx £130. Bearing in mind the only thing that changes on that contract are dates and the need for an additional signature. Literally no adminstration at all. What the money was for given they can't even pick up a phone, I really don't know.Do not rent with Dixons.They are the worst agency out there.

Yassemin · 14 June 2019

★★★★★ 5/5

Google

A very efficient service from Dixons. Excellent team, very helpful and communicative. Arranged a sale at above market price within days of the property going on the market and kept all parties informed of progress. Proactively chased things along and enabled a smooth completion. Thoroughly recommended. Thanks

Penny · 24 October 2019

★★★★★ 5/5

Google

The whole team were great and made the process of buying our first house a smooth and pleasurable experience. They helped us with problems that arose on the way, going above and beyond to help us. Big shout outs to Georgia, Paul and Ilan. Would highly recommend!

Simon · 24 October 2019

★★★★★ 5/5

Trustpilot

I was Viewed a property by Miss Amelia…

I was Viewed a property by Miss Amelia Hamilton , it was for a studio .. from the first instant she was very polite and approachable. Very informative about the property . helped me in answering all the question i had about the property.

DEAN · 29 March 2024

★★★★★ 5/5

Google

Very good communication between me and them. Very quick on getting back to us with information in repairs

David · 23 October 2023

★★★★★ 1/5

Google

Well i called about a viewing. Tell them what I do. Get told I earn to little even if I have well enough and just get cut off twice before I get a word in. I get the money but I don't get the ignorance.

Kimky · 10 December 2019

★★★★★ 1/5

Trustpilot

Gone down hill have been a landlord…

Gone down hill have been a landlord with them since 2015they put tenants in that did not pay rent the last two months'It was empty for 6 months due to legal things the said it was out of there handsrent and legal did not want to pay now I have a tenant they moved in for eight months after that I am going elsewhere I have lost all confidence with them please do not use them

Susan · 5 March 2020

★★★★★ 5/5

Google

I have worked with DIXONS for many years. I have purchased properties through DIXONS and also sold properties through them. I can not fault the company. Great Service! The team are hard working and most importantly honest. I am sure those of us who have moral values and ethics would chose to go to a honest company rather then a cheap company. You get what you pay for! I hope to continue many more years of a wonderful working relationship with Dixons. Continue doing what you do best guys. Keep it up.

Safina · 24 October 2017