5/5
The agent has been affable and…
The agent has been affable and approachable, also very helpful in providing general guidance and advice. The service in general has been great!
Trusted Agent profile
★★★★★
429 reviews across 2 platforms
95 Alcester Road, Birmingham, B13 8DD, Birmingham B13 8DD
Dixons Estate Agents's Birmingham office at 95 Alcester Road is rated 4.0 out of 5 across 429 reviews on two platforms, including 248 Google reviews rated 4.6. The 181 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
The agent has been affable and…
The agent has been affable and approachable, also very helpful in providing general guidance and advice. The service in general has been great!
1/5
Mr Mohammed Salim
Mr. David Lockwood and Mr. Andrew Thornhill are very unprofessional, desperately seeking gains even if it means throwing the local community under the bus. They have no interest to work with the locals, they sweep in and bully the locals. Its disgusting and unacceptable.
5/5
Fantastic service from the lettings team. They provided constant updates throughout the process.
Hi Ben Thank you for the review and the 5 stars as well! I will make sure your comments are fed back to branch as well. Kind regards, Chris
5/5
Fast, efficient; Molly really helped drive things throughPositiveValue
Hi Steffan, Thank you for taking the time to leave us your 5* review. Best wishes, Amy
5/5
SOPHIE HODGSON Professionalism and…
SOPHIE HODGSON Professionalism and manner of presentation was off the chart she is holding dixons and representing with top notch
1/5
Disgusting Customer Service
Had a viewing booked today, got there 10 minutes early and stood outside for 20 minutes waiting and no one showed up! Called and emailed but no answer or explanation. Disgusting service, wasted time and petrol money too.
5/5
Dixons Erdington
1/5
Don't trust this company its decent way…
Don't trust this company its decent way scam.They making money only viewing you property. Worst letting agents in uk. Don't pay deposit untill your application accepted.now going to take legal action on credit act 1974..section 75..
1/5
Not good at all
Not good at all, poor customer service from branch manager who I feel needs some refresher training.Tried pressuring us into accepting a reduced offer, didn’t pass on offers!Overall a very poor experience, go elsewhere.
5/5
Great Experience! Very professional and helping staff.
Thank you for your 5* review! It is great to read such positive feedback. Kind regards, Scott
5/5
jade durnall helped us with renting the…
jade durnall helped us with renting the house from dixon agency in wolverhampton, she was very nice and receptive from start to finish, i recommend with confidence !!
5/5
Absolutely seamless Ian found us a home…
Absolutely seamless Ian found us a home and have the keys in less than 4 weeks.Total professionalism from all the team at dixons Birmingham City Centre highly recommend for selling or buying forget the rest.Peter C
5/5
Perfection
What can I say Kylie and Lucienne are top brass always helpful and friendly with help of setting up my late mums property for rental within timescales provided
1/5
Even you about to to view house don’t…
Even you about to to view house don’t waste your time with this agency cos already sold to someone else the price was brown envelope to staff In Birmingham Sick agency
5/5
Dixons Bearwood highly professional and…
Dixons Bearwood highly professional and transparent and helpful throughout the property transaction. Sheerie very helpful and moved the transaction along smoothly for all parties.
1/5
Received very bad service as a…
Received very bad service as a landlord, property inspection are not carried out and you left devastated at the end of the tenancy agreement. Please use another estate agent
1/5
Worst estate agent ever. They will try to play auction game with every buyers. And they will force customer to see their mortgage advisor. Estate agent should be banned from business.
5/5
I’ve used Dixon’s to find tenants for…
I’ve used Dixon’s to find tenants for my property on the last 5 occasions and I have not been disappointed. Great service and transparent fee’s.
1/5
Phoned up to discuss a rental for an…
Phoned up to discuss a rental for an apartment, and the estate agent showed no interest at all. Terrible customer care
1/5
Its takes more than a week to reply to…
Its takes more than a week to reply to a landlord e-mail. And issues keeps lapsing for long time.
5/5
Fantastic service received by Subia at Dixons Moseley. She was very polite, helpful and patient. She was also very thorough. Thank you so much. :-)
1/5
Would not bother with this estate…
Would not bother with this estate agent,Because they never answer phone.
5/5
Very good!
Very good!! They are good professionals.
5/5
Dixons Queensway
Ian and Sophie are friendly, helpful and efficient -Devaiahs
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dixons Estate Agents's Birmingham office has 429 reviews across two platforms: 248 on Google, 181 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Dixons Estate Agents Moseley Sales is rated 4.0 out of 5 across all 429 reviews, and 4.6 out of 5 on Google from 248 reviews, checked 9 October 2026.
Dixons Estate Agents Moseley Sales, 95 Alcester Road, Birmingham, B13 8DD, Birmingham B13 8DD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.