Trusted Agent profile · Birmingham
★★★★★
429 reviews across 2 platforms
95 Alcester Road, Birmingham, B13 8DD, B13 8DD
Dixons Estate Agents's office in Birmingham, at 95 Alcester Road, is rated 4.0 out of 5 across 429 reviews on two platforms, including 248 Google reviews rated 4.6.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleWe received a great service through Dixons (Moseley). They negotiated a fantastic price for our property and progressed the sale brilliantly. Should we sell again we will definitely use them. 5/5.
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
5/5
GoogleHad a great experience with Samar, Dixon’s Moseley. From start to finish, the support and constant check up’s in getting our property was very reassuring in completing the purchase of our first property. Highly recommended!
Thank you Faiq for your wonderful 5* review of our team at Dixons in Moseley. It was great to read that you felt fully supported throughout the purchase of your first property and I do hope that when the time comes you will us Dixons again in future. Kind regards, Scott.
5/5
TrustpilotExcellent service and a lovely team
Efficiency with a smile and attention to detail throughout the lettings process, excellent service and a lovely team
1/5
TrustpilotDon't answer the phone
Don't answer the phone, dont get back to you when i was obviously interested in a property,ignores messages left for a return call, then sells without even contacting me to see if I wanted to put an offer in, feel sorry for the sellers might have got a better offer, I wouldn't use them to sell my house
1/5
TrustpilotRipped me off
Ripped me off! They took my deposit and then refused to give me it back when we didn't get the property - said I provided misleading information when that was absolute rubbish! Bunch of thieves - don't go near them
1/5
TrustpilotPoor service.once sale is completed…
Poor service.once sale is completed staff become very unhelpful and rude.they also dishonest in their approach.ask me to pay deposit several months before the sale .many to get my deposit only after complaining.overall I had a very bad experience .they knew we were first time buyer at the time.
5/5
TrustpilotExcellent service in difficult times
Ian Walker of Dixons has been excellent throughout quite a complex flat sale. Despite all the complications of COVID and the fact that at one point we had to withdraw the property from sale due to uncertainty about the owner's health, a good and realistic price was obtained. Ian steered us through the process and was very helpful
1/5
TrustpilotAwful experience
Instructed Dixons last year to sell my dad's house. Really hard to get hold of anyone, continually had to chase for updates, felt completely let down by them and their lack of customer service. Avoid!
5/5
GoogleLovely bunch of people at Dixon's Moseley. Very helpful and care for your needs and requirements on selling your property. Will use them again for sure.
Many thanks for the amazing 5* review and recommendation. Best wishes, Lucy
1/5
TrustpilotNever recommend this company to anyone…
Never recommend this company to anyone .They took deposit before send me any documents charged me 160£ and later said to me your application is refused and deposits is nonrefundable..now going to take legal action against them ..don't go to this company if have less then 1 star I give them .
5/5
GoogleI've been in to all of the estate agents today in Moseley to register my details and wanted to praise the service at Dixons, and the evident area knowledge and investment advice. I've been given a lot to think about, and hope to find my next property through this office - it's so refreshing to deal with people like this!
5/5
Trustpilotfriendly and Professional staff .
I just viewed a property at Arran Road(B34 6DD),DIXON staff are professional and friendly.The house is in excellent location within a walking distance to my children school,very clean and quiet environment .(Stephen)
1/5
TrustpilotRented a 1 bedroom in Edgbaston through…
Rented a 1 bedroom in Edgbaston through them and when moving they made up all sorts of charges just to take half my deposit including holes in the wall despite the fact that the flat came furnished with blinds and I never hung anything so didn’t make any holes.
5/5
GoogleSamar zaman ( mortgage advisor) was brilliant. Very polite and professional and also gave really good advice regarding about my mortgage. Highly recommended!
Thank you Nabila for your wonderful 56* review of Samar. Kind regards, Scott
1/5
TrustpilotThey work for the landlord!
The sided with the landlord all the way through. Only heard from them when they attempted to collect more fees from me- with or without valid reason; when I asked them to prompt the landlord to do his part of the maintenance, the stepped back and became evasive. Disgraceful!
5/5
TrustpilotDarren & his team have a refreshing…
Darren & his team have a refreshing honest approach within this current market . In my experience I need honesty, professionalism & a friendly approach. They never fail to perform, what more can one ask from a trusted agent. Many thanks.
5/5
GoogleExcellent service. Great communication at all times. Made selling my flat easy!PositiveResponsiveness, Quality, Professionalism, Value
Hi Bryn, Thank you for taking the time to leave us your 5* review. Best wishes, Amy
5/5
GoogleAfter numerous problems with a previous property and landlord, Dixons made the process of finding a new place to live a pleasant and effortless experience. The Agent, David Cockerill, was polite, courteous and extremely knowledgeable, even providing advice on how to address the problems with the aforementioned previous property. Overall, I would highly recommend Dixons!
5/5
TrustpilotGood Service
I requested a valuation from Dixons Estate Agents and I am very satisfied by their service. Especially, I was served with Lisa who was very helpful and the information she provided was very valuable for me. I honestly advise her.
1/5
TrustpilotDo not use you will lose they house…
Do not use you will lose they house purchase if buying with a mortgage they are slow and sly. They will charge you 600 upfront and keep asking stupid questions and get personal. Bearwood branch b66
5/5
GoogleI have had dealings over the past few years with Helen, Catherine & Kimberley, also Collette from Bearwood Dixons office. These ladies are always so helpful and willing to go that extra mile to provide the high level of customer service. I would recommend Dixons to anyone. They are a very professional team.
3/5
GoogleWent to hatherleigh carnival had fish and chips the fish was very good but the chips were hard and overcooked
2/5
TrustpilotDisappointed with the tenancy service received at Dixon’s Yardley
After viewing the property the commitments were made but never fulfilled even after a month ,poor communication ,Without even looking at the inventory list house being handed over to Tenant (which showing multiple damages, not professionally cleaned kitchen and toilets) ,Ignorant and not professional at all.
5/5
GoogleExcellent service from the lettings team, making the move easy and stress free, thankyou!
Hi Richard, Thank you your your brilliant 5* review and I am really pleased to read that our local Dixons team provided you with an excellent service. Best wishes, Scott.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dixons Estate Agents's Birmingham office has 429 reviews across two platforms: 248 on Google, 181 on Trustpilot (across the whole business).
Dixons Estate Agents Moseley Sales is rated 4.0 out of 5 across all 429 reviews, and 4.6 out of 5 on Google from 248 reviews.
Dixons Estate Agents Moseley Sales, 95 Alcester Road, Birmingham, B13 8DD, B13 8DD.
