5/5
TrustpilotJess found me my perfect property and…
Jess found me my perfect property and was so great. Maggie and Josh have been so helpful too. Best experience I’ve ever had with a letting agency.
Trusted Agent profile · Birmingham
Dixons Estate Agents Kings Heath reviews in Birmingham
★★★★★
303 reviews across 2 platforms
59 Alcester Road South, Birmingham, B14 7JG, B14 7JG
Dixons Estate Agents's office in Birmingham, at 59 Alcester Road South, is rated 3.8 out of 5 across 303 reviews on two platforms, including 122 Google reviews rated 4.6.
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Tell us what you need and we'll put you in touch. Dixons Estate Agents Kings Heath hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotHolding deposit Scammer
Scam company. Takes 6 months' holding deposit from immigrants and then let the property to other customer. They do not reply after getting your money.
1/5
TrustpilotTerrible Service AVOID
Terrible Service. As a landlord I paid for full management but all they did was rent collect & they didn’t do that well, leaving me in arrears. High staff turnover. Poor service level. Contractors they use botch repairs. They price the rent low to get tenants & their fee. I’d question whether the even meet the tenants. AVOID.
1/5
TrustpilotERDINGTON Branch
Absolutely pathetic service. Rang and left several messages without any response . They haven’t got the basic levels of customer service to even pick up the phone. If that’s their ethos then stay away from them .
5/5
GoogleThis is for monika who gave us brilliant advise and help us sort out mortgage without any stress and she was always available for us if we have any questions. Highly recommended.
Agent replied · 24 October 2024
Thanks Fahad for the wonderful 5* review and recommendation! It's great to see that the Dixons team once again provided a excellent service. Best wishes, Lucy.
5/5
TrustpilotExcellent service and a lovely team
Efficiency with a smile and attention to detail throughout the lettings process, excellent service and a lovely team
1/5
TrustpilotDon't answer the phone
Don't answer the phone, dont get back to you when i was obviously interested in a property,ignores messages left for a return call, then sells without even contacting me to see if I wanted to put an offer in, feel sorry for the sellers might have got a better offer, I wouldn't use them to sell my house
1/5
TrustpilotRipped me off
Ripped me off! They took my deposit and then refused to give me it back when we didn't get the property - said I provided misleading information when that was absolute rubbish! Bunch of thieves - don't go near them
1/5
TrustpilotPoor service.once sale is completed…
Poor service.once sale is completed staff become very unhelpful and rude.they also dishonest in their approach.ask me to pay deposit several months before the sale .many to get my deposit only after complaining.overall I had a very bad experience .they knew we were first time buyer at the time.
5/5
GoogleAlex not only found me the best possible deal, he was supportive throughout the entire process (and beyond,) even assisting greatly with liasion with the Lender, and both parties solicitors. Highly recommended.
Agent replied · 24 October 2024
It is great to read another fantastic review and recommendation for Alex and the entire team at Dixons in the Kings Heath branch. The team are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire process. Thank you so much
5/5
TrustpilotExcellent service in difficult times
Ian Walker of Dixons has been excellent throughout quite a complex flat sale. Despite all the complications of COVID and the fact that at one point we had to withdraw the property from sale due to uncertainty about the owner's health, a good and realistic price was obtained. Ian steered us through the process and was very helpful
1/5
TrustpilotAwful experience
Instructed Dixons last year to sell my dad's house. Really hard to get hold of anyone, continually had to chase for updates, felt completely let down by them and their lack of customer service. Avoid!
5/5
GoogleDejan has a wealth of knowledge and experience as an estate agent which brings reassurance at every stage of sale/buying process.Would highly recommend.
Agent replied · 24 October 2024
Hi Paul. Thanks for the wonderful 5* review and recommendation! It's great to see that the Dixons team once again provided a professional, polite and friendly service. Best wishes, Amy
1/5
TrustpilotNever recommend this company to anyone…
Never recommend this company to anyone .They took deposit before send me any documents charged me 160£ and later said to me your application is refused and deposits is nonrefundable..now going to take legal action against them ..don't go to this company if have less then 1 star I give them .
5/5
GoogleMonika thank very much for your support. words can not describe how thankful I am for helping my dream to own a house to become true.
Agent replied · 24 October 2024
Hello Elizabeth, thank you for leaving this wonderful 5 star feedback for Monika and the team at Dixons in Kings Heath. Congratulations on your purchase, best wishes in your new home! Kind regards, Maryjane.
5/5
Trustpilotfriendly and Professional staff .
I just viewed a property at Arran Road(B34 6DD),DIXON staff are professional and friendly.The house is in excellent location within a walking distance to my children school,very clean and quiet environment .(Stephen)
1/5
TrustpilotRented a 1 bedroom in Edgbaston through…
Rented a 1 bedroom in Edgbaston through them and when moving they made up all sorts of charges just to take half my deposit including holes in the wall despite the fact that the flat came furnished with blinds and I never hung anything so didn’t make any holes.
5/5
GoogleVery friendly and helpful team.
Agent replied · 24 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
1/5
TrustpilotThey work for the landlord!
The sided with the landlord all the way through. Only heard from them when they attempted to collect more fees from me- with or without valid reason; when I asked them to prompt the landlord to do his part of the maintenance, the stepped back and became evasive. Disgraceful!
5/5
GoogleExcellent service from monika hajkova from dixons. Throughout the whole process she was very helpful from the start till completion. Thank you.
Agent replied · 24 October 2024
Thank you Bushra for your wonderful 5* review of Monika and the team at Dixons in Kings Heath. I am really pleased to read that you found Monika in particular, very helpful and that the service you received on the whole was excellent. Kind regards and best wishes, Scott.
5/5
TrustpilotDarren & his team have a refreshing…
Darren & his team have a refreshing honest approach within this current market . In my experience I need honesty, professionalism & a friendly approach. They never fail to perform, what more can one ask from a trusted agent. Many thanks.
5/5
GoogleBest Agency in Birmingham special thanks for Monika Hajkova for help and care best regards guys see you next time
Agent replied · 24 October 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the Dixons team in Kings Heath were once again able to provide their proven 5 star service. I will pass this on to Monika and the entire team. Many thanks, Sarah.
5/5
TrustpilotGood Service
I requested a valuation from Dixons Estate Agents and I am very satisfied by their service. Especially, I was served with Lisa who was very helpful and the information she provided was very valuable for me. I honestly advise her.
1/5
TrustpilotDo not use you will lose they house…
Do not use you will lose they house purchase if buying with a mortgage they are slow and sly. They will charge you 600 upfront and keep asking stupid questions and get personal. Bearwood branch b66
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Dixons Estate Agents Kings Heath hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
