Dixons Birmingham reviews

★★★★★ 5/5

Google

I don't normally do reviews but wanted to state what an excellent service we have received from Jess during our rental process. She has been friendly, helpful and very speedy with any queries that we had with renting our first property together. Thank you for making it so easy Jess.

Paul · 26 March 2026

★★★★★ 5/5

Google

Claire and her whole team were absolutely fantastic, very professional and approachable. I felt listened to and was treated with consideration and no pressure. Communication was superb, a special shout out to Jan who kept me fully informed and up to date at every stage. I had a great experience and would definitely recommend them.

Regina · 25 July 2024

★★★★★ 5/5

Google

CAITLIN- I’ve been looking for a place for nearly a year due to inconveniences and trying to move with a pet is also stressful because some property’s don’t allow them but Caitlin made it very quick and easy for me, she viewed me a place and I got accepted that day and moving within a week of finding out! And she has been nothing but helpful during the whole process!

Luke · 25 March 2025

★★★★★ 5/5

Google

Claire and the team are nothing but fantastic and would highly recommend

D · 20 December 2025

★★★★★ 5/5

Google

Caitlin and Tayla were both such lovely people who went above and beyond to help get us in our new property in such a short amount of time. Even with all the stress on my half, they explained everything every step of the way and were so kind and very helpful! :)

Abigail · 23 August 2024

★★★★★ 5/5

Google

Excellent estate agents who have managed to pull off a sale of my flat within a few months of accepting the offer. Claire, Becky and Amy have been very professional and always on the other end of the phone if ever needed. Can't recommend them more.

Natalie · 15 April 2026

★★★★★ 5/5

Google

Was attended to on the phone (Dixons Selly oak) by a lovely young lady Tayla. She was very helpful, extremely polite, and confident. She answered every question fully. I always struggle with talking over the phone as I’m hard of hearing, however Tayla spoke loud and clear and didn’t rush. Thank you so much Tayla you are an asset to the team.

Georgia · 14 February 2024

★★★★★ 5/5

Google

The team at Dixons were really supportive throughout the entire purchase process, they kept me informed whenever they received any information and were understanding through some difficulties with my sale. Highly recommend

Lara-jay · 12 July 2026

★★★★★ 5/5

Google

I recently contacted the rentals team at Dixons to seek advice and support with letting my property. I was extremely impressed by the service of Tim the lettings manager who exceeded my expectations with his prompt returns of my calls and was straight out to view the property. The service received was fantastic from Tim. Tim was friendly, honest and just a genuine professional individual. A true asset to the Dixons team at Selly Oak. I would recommend Dixons to any landlord seeking to let there property.

Ajit · 14 June 2022

★★★★★ 5/5

Google

Claire and Amy have been absolutely fantastic in helping myself and my partner purchase our first home. They are knowledgeable, friendly, approachable, and have really made the process as stress-free as possible. We are looking forward to possibly working with them again in the future 😊 …

Tom · 16 March 2026

★★★★★ 5/5

Google

Caitlin has been absolutely brilliant. I have a house I needed to rent out but it was a little different procedure than what was normal. She handled everything we needed with concideration very quickly and professionally and made it happen. Couldn't have asked for more. Thank you.

Christine · 23 September 2024

★★★★★ 5/5

Google

We are very pleased with our experience with the Dixons Lettings Selly Oak team especially Absar Sarwar who was patient with us as we were travelling from London for a viewing. He was very well versed on the property and responded to all our questions and when we put in an offer we got a quick response. We will certainly use Dixons for our future letting or purchasing needs.

Njeri · 14 June 2023

★★★★★ 5/5

Google

special thanks to Caitlin Barry and Jaia, our letting negotiators, for their exceptional support and efficiency during the process of renting a property. Caitlin was incredibly helpful, ensuring everything was completed quickly and smoothly, and she promptly handed over the keys.

Sanish · 17 December 2024

★★★★★ 5/5

Google

Really helpful the whole way through, and good at chasing things to make them happen. We got there! Thanks everyone ❤️

Sophia · 12 September 2026

★★★★★ 5/5

Google

I was thoroughly impressed by service provided by Jess, she was professional, responsive, and genuinely cared about getting the best outcome for me! Communication was always clear also she kept me updated at every stage. Jess knowledge and attention to details made the entire process stress-free. Thumbs up to DIXONS Agents👍 …

Ademola · 18 January 2026

★★★★★ 5/5

Google

I recently sold my house in Selly Park Birmingham through the Selly Oak office of Dixons. I’d like to thank Dale, Jan and the rest of their team for their excellent support, advice and professionalism combined with their friendly approach They managed all the viewings, contacted solicitors and kept me up-to-date on how the sale was progressing throughout the process. I would thoroughly recommend their wonderful service.

Iris · 14 June 2023

★★★★★ 5/5

Google

I had a fantastic experience with Becky who showed me around. Becky’s impeccable presentation and attention to detail were evident not only in the properties she showcased but also in her own well-dressed demeanor. She answered all my questions with expertise and made the entire process smooth and enjoyable. Highly recommended Becky for her professionalism and excellent service.

Ali · 15 January 2024

★★★★★ 5/5

Google

Very nice service and very good people. They help me to find good home and they sorted all very nicely . Thanku all team Specially jess is amazing person and very helpful. She helped a lot and repond to my txt or msgs or email very fast . Thanku jess

Zain · 18 January 2026

★★★★★ 5/5

Google

Amazing team, very helpful through out the sales of my house in selly oak. Dale and his team is very friendly and professional, always reply to my emails and messages within a short period of time and always try their best to make the sales goes smoothly. Would definitely recommend them to all my friends and family. Thank you so much for all your help!

Jingjing · 14 June 2023

★★★★★ 5/5

Google

Claire and the team at Dixons went above and beyond to make our first time buying a house as stress free and simple as possible. The service they provided was friendly, knowledgable and incredibly supportive throughout. We couldn’t have wished for better people to guide us through buying our first property and we are thrilled!

Jenny · 14 February 2024

★★★★★ 5/5

Google

I had a very positive experience with this agency during the purchase of my home. The team was professional, helpful, and always available to answer my questions throughout the whole process. They kept me updated at every stage and made the …

Andrea · 16 March 2026

★★★★★ 4/5

Google

Dixons advertised my property very fast on Rightmove, and arranged the viewing quickly after that. However, I am not impressed with the management team. The second month rent was delayed because the tenant did not set up the direct debit properly. I am paying Dixons for the full management. It should not be the landlord to call the agent saying the rent has not arrived. It should be their job to make sure tenant is paying on time if its full management. Also, It seems like a miscommunication about the insurance policy. They said I can ask them to rent the house for me, but decide if I want to buy insurance from them. I have decide to get insurance by myself. But found out they just purchased the insurance for me without even confirm with me. I noticed on the 3rd day after they insured for me. I quickly wrote to them and called them to cancel it. They said they did. I emailed them again to confirm. They emailed me back after 12 days confirming they have cancelled it for me. But they already charged for the 1st month saying I did not read the terms and conditions properly. The phone number of the property manager never work. The phone line Dixons provided is only instruction-like voice mail. I have not managed to find the property manager myself. I do thank Dixons for advertising quickly. Tina is particularly helpful. But I am not so sure if they can manage the property well enough for landlord. For the sale: The sale team did a good job arranging the viewing and secured my offer. Thank you.

Heng · 14 June 2021

★★★★★ 5/5

Google

I had an urgent leak in my house and Dal from Warwick PMC was so quick in sorting getting a Plummer to fix the issue. After ringing within 10 minutes I was rung back saying the Plummer was on the way and within the space of 40 minutes it was all sorted! This all started at 5:15pm and they managed to get it sorted on the same day. Thank you so much!

Sarah · 14 June 2022

★★★★★ 5/5

Google

Last month Dal Bains, my dedicated property manager, managed to do what no previous manager had managed to do! So I promised to give him a stellar review rather than eat an otherwise proposed hat. So thank you Dal, you were very helpful and took ownership of the issues and got them resolved in a timely fashion. I hope you’re still my property manager next time I need to be in touch!

Tara · 14 June 2022