Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great experience with Dixons Sales and Letting Agents in Selly Oak, especially working with Jess. From the very beginning, she was professional, friendly, and incredibly helpful throughout the process. She communicated clearly, responded quickly to any questions, and made everything feel smooth and stress-free.
Jess really went the extra mile to support me and ensured I was kept informed at every stage. Her approach was both reassuring and efficient, which made a big difference during what can often be a stressful time.
I would highly recommend Dixons Selly Oak to anyone looking for a reliable and supportive letting agent, and Jess in particular for her excellent service.
Lovelyn · 12 May 2026
Agent replied · 12 October 2026
Thank you so much for your kind words about our team at Dixons Selly Oak, and for highlighting Jess's exceptional service! We strive to provide a stress-free and efficient experience for our clients, and we are thrilled that Jess's professionalism and dedication stood out to you. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWow!! Having lost faith in previous agent, we called Dixons & it totally restored our faith. From the initial call, to viewings & negotiating the offers, dealing with the solicitors & all the way through to handing in our keys, nothing was too much trouble for these girls. Claire Becky & Meegan gave been there every step of the way & I can not recommend them highly enough. Thank you to the A Team
Susan · 12 June 2026
Agent replied · 12 October 2026
Thank you so much for your excellent 5* review! We are thrilled to have been able to restore your faith and provide exceptional service throughout the entire process. It was our pleasure to help you and we are grateful for the opportunity. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDixons estate agents did an excellent job in selling our house. Their advertising attracted a significant number of enquiries, many of which resulted in visits to the property, followed by a number of offers from which we were able to make a choice. Dixons ensured that the accepted offer was brought speedily to contract exchange and completion
During this process Dixons kept us regularly informed of progress. They were very helpful on the post-offer process. We would certainly use them if we were to move house again.
MartinRS · 9 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that you had a great experience working with us. It was our pleasure to help you sell your home quickly and efficiently. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI rated Dixons Sales Team (Selly Oak) 6-star (120%) instead of 5-star. They had done wonderful jobs so amazing of handing over keys for seller and buyer at the same day and the same time. Especially thank for Claire who is Sr Branch Manager, she did great jobs and helped 2 clients to resolve the chain transaction problems. Apart from THANK YOU, I must say SORRY to her as well. I gave lots of impolite stress to her. She finally achieved and met the deadline. Heartfelt thank for her team working. Professional and Wonderful jobs. Well Done!!!
OLIVER · 2 April 2026
Agent replied · 16 April 2026
"Thank you for your glowing review and recognising the hard work of our team at Dixons Sales Team (Selly Oak). We're delighted that we were able to make your experience with us so positive and seamless. Special thanks to Claire, our Senior Branch Manager, for going above and beyond to resolve any issues and meet deadlines. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a great experience renting through Dixons Sales and Lettings Agents Selly Oak. Sophie was professional, helpful, and quick to respond throughout the whole process. She made everything simple and stress-free. Highly recommend!
Ajuwon · 16 March 2026
Agent replied · 16 April 2026
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleForget the money-thirsty Oakmans, go to Dixons!
I have dealt with Dixons Estate Agents on several house viewings in Birmingham, and my experience has been excellent. Amy and Claire are genuinely the nicest estate agents I have met. They are energetic, professional, and, most importantly, they take the time to listen. They really paid attention to my preferences for buying a house, made thoughtful recommendations, and never once tried to push a property on me that didn’t feel right.
Their approach is completely different from my experience with Oakmans, where I always felt like just another person in a long queue and, at times, as if they were doing me a favour by showing a property. With Dixons, the process felt personal, respectful, and genuinely helpful.
If you’re looking to buy or sell a house in Birmingham, I would definitely recommend going to Dixons.
Emanuele · 26 March 2026
Agent replied · 16 April 2026
Thank you for sharing your positive experience with Dixons Estate Agents! Our team is dedicated to providing personalized, respectful, and genuinely helpful service to all our clients. We truly value your trust and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleChanel was very helpful throughout the process :)
Rodrigo · 12 September 2026
Agent replied · 12 October 2026
Thank you for taking the time to leave a review! We are so glad that Chanel provided excellent assistance during your experience with us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google5 stars! Claire, Becky, and the team were absolutely amazing from start to finish. They went above and beyond to support me throughout the entire purchase of my new house. They made what can be a stressful process feel incredibly smooth and manageable. I cannot thank them enough for their professionalism and care, highly recommend!
Ben · 12 September 2026
Agent replied · 12 October 2026
Thank you so much for your amazing review! We are beyond thrilled to hear that our team provided you with exceptional support during the purchase of your new house. Making the process stress-free and manageable for our customers is our top priority. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have bought a house via Dixons, Claire and Amy were brilliant through out all the process.
They provided very good services I am so glad to to deal with them
Hanafi · 16 March 2026
Agent replied · 16 April 2026
Thank you for choosing Dixons and trusting us with your home purchase. We are thrilled to hear that Claire and Amy provided you with excellent service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSpoke to Meegan and Claire who were both very helpful and extremely friendly.
I would definitely recommend them👍🏼 …
Isa · 12 June 2026
Agent replied · 12 October 2026
Thank you so much for the excellent 5* review! We are thrilled to hear that Meegan and Claire provided you with helpful and friendly service. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI was thoroughly impressed by the service provided by Jess, she was efficient, communicative and professional through the whole process. If I am ever looking for a property to rent again, Jess will be my first point of call. Thanks Jess!
Sam · 12 December 2025
Agent replied · 26 December 2025
Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that Jess provided you with top-notch service. We look forward to helping you with your future rental needs. Let Jess know if you need anything else in the meantime. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe sale of our property was quite lengthy with several challenges encountered on the way. This resulted in being quite stressful and often felt like being on a roller coaster. However, at each point Jan, Claire were always there on hand to provide objective and helpful guidance, provided ongoing updates that provided clarity and allowed us to move forward in a positive light. Looking back there were often times where we would have made rash decisions had it not been for the professionalism given by Jan and the team. Thank you!!
Anil · 23 August 2024
Agent replied · 29 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Anil! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service - patient with the process and supported us the whole way through, thanks so much Claire!!
Alice · 12 June 2026
Agent replied · 12 October 2026
Thank you for your kind words about our service! We strive to always support our clients and make the process as smooth as possible. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe whole buying process was great through Dixons. Claire was extremely helpful and supportive whenever I had any questions or questions. I would 100% recommend!
Eve · 15 April 2026
Agent replied · 12 October 2026
Thank you so much for your kind words! We are thrilled to hear that you had a great buying experience with Claire at Dixons. Customer satisfaction is our top priority, and we are happy that you would recommend us to others. Thank you for choosing Dixons!Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleChanel was extremely helpful and quickly answered any questions we had, thank you!
Daisy · 12 July 2026
Agent replied · 12 October 2026
We are happy to hear that our team member Chanel was able to assist you efficiently and answer all your questions. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleChanel was very helpful and attentive, very smooth process to rent!
Lauryn · 12 July 2026
Agent replied · 12 October 2026
Thank you for your review! We're thrilled to hear that Chanel provided you with top-notch service and made the rental process smooth. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent buying experience with Claire and the team, keeping me updated all the way through.
Adam · 12 June 2026
Agent replied · 12 October 2026
We strive to provide top-notch service and we're thrilled that you had a great buying experience with us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFabulous team, especially Claire who kept me sane through the whole process. Thank you
Naomi · 12 June 2026
Agent replied · 12 October 2026
"Thank you for such a kind review! Our team, especially Claire, takes pride in being there for our customers every step of the way. We're glad to have made your experience with us a positive one. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDixons managed the sale of our flat and were brilliant throughout the whole process. Becky, Amy, and Claire helped us with any question we had and went above and beyond to support us, even regarding our purchase which was through another agent. Dixons are one of the more expensive options, but in comparison to our experience of other local agencies, they are worth every penny.
Charlotte · 12 May 2026
Agent replied · 12 October 2026
Thank you for your kind words! We are so happy to hear that our team was able to provide excellent service and support throughout your sale process. At Dixons, we strive to go above and beyond for our clients and we are delighted to know that we lived up to your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy partner and I found ourselves in a bad situation with a previous mortgage advisor (from a different estate agent company) through no fault of our own and after our offer got accepted on the property. After being recommended Preet, we gave her a call and she managed to fit us in last minute and managed to get us through the process again and further. Throughout the whole process, she has made it seamless and always made us feel comfortable. She is friendly, professional and knowledgeable and honestly don’t think we would’ve been able to complete without her assistance. Her help has been nothing short of appreciated! Thanks for all your help Preet and would definitely recommend Preet as your mortgage advisor. Abbie & Luke.
Abbie · 14 May 2024
Agent replied · 13 June 2024
Abbie Duffield many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSophie has been very helpful finding me a property. Can't thank her enough, very professional and reliable with keeping you updated with information with next steps! Thank you Sophie
Ashleigh · 18 January 2026
Agent replied · 25 January 2026
Thank you for choosing us! We're thrilled that Sophie provided you with top-notch service and professionalism through your property search. We appreciate your trust! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDixons is highly recommended of its sales and letting services, especially Claire & her team are absolutely professional and helpful.
Kan · 2 April 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We strive to provide excellent sales and letting services and we are thrilled that Claire and our team were able to help you in a professional and helpful manner. It means the world to us to have your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleClaire, Becky and the rest of the team have been fantastic. The pictures were taken quickly, house on the market and sold the following week. In the middle of this I was on the phone and email with constant updates from the team.All questions got answered by phone call or email as soon as they had the answer. Nothing was too much trouble. Once again thank you.
Sonia · 9 April 2026
Agent replied · 16 April 2026
Thank you so much for your glowing review! We are thrilled to hear that you had a smooth and successful experience with our team. We strive to provide excellent service and constant communication to ensure that our clients are well-informed throughout the process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRyan Smith was amazing, great customer service, very helpful, thank you so much !
Paco · 12 May 2026
Agent replied · 12 October 2026
"Thank you for your kind words! We're thrilled to hear that Ryan provided excellent customer service and assistance. We'll make sure to pass along your feedback to him. Kind regards, Lucy, Customer Feedback and Support Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
