Trusted Agent profile · Birmingham

Dixons Birmingham reviews

★★★★★ Excellent

807 reviews across 1 platform

110 Church Road, Yardley, Birmingham, B25 8UX

Dixons's office in Birmingham, at 110 Church Road, is rated 4.8 out of 5 across 807 reviews on 1 platform, including 807 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

807

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

Emailed in the morning & have a place secured by the afternoon. Hannah at the Yardley branch is a fantastic agent, polite & positive with a real desire to help you find the right property; above & beyond customer service! If you're house searching it can be very competitive, so the attentiveness and care goes a long way. I highly recommended Dixons

Michael · 16 February 2026

Agent replied · 16 April 2026

Thank you for choosing Dixons! We're thrilled that Hannah at our Yardley branch provided you with fantastic and attentive service. Our team always goes above and beyond to help clients find their perfect property. We're here to make your house search as smooth and successful as possible. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Holly and her team are the best lettings agents in yardley best service !!

حسن · 16 February 2026

Agent replied · 16 April 2026

"Thank you for the kind words! We take great pride in providing excellent service and are happy to hear that you had a positive experience with our team. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Katrina and Sana were amazing, really quick and professional.

Dave · 26 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to hear that Katrina and Sana provided you with quick and professional service. Our team strives to always exceed our customers' expectations. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Was looking for apartment to rent and comments from friends was really a let down, but trust me not with Dixons at 110 church road Yardley, very professional in handling matters. Amber Bennett was my letting Negotiator, she was pleasant and great all through the process . The best it all is the update you get which gives you a sense of confidence. I do recommend Dixons anytime. A big thank you

Amen · 15 January 2024

Agent replied · 13 June 2024

Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

2 words - DAVID SMITH. What an set you are to Dixons Yardley branch and Countrywide. We’ve been with you from the start and 5 years down the line you’re still the best in the game. If you’re looking for someone with an in-depth knowledge of the mortgage world, speaks to you as a human worth no jargon and genuinely cares about you then look no further than Dave. Will never go to anyone else for mortgages/ re mortgages. Thanks Dave!

Christian · 14 June 2023

Agent replied · 13 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Big thanks to Dave smith for sorting out my second mortgage, I used dave and countrywide on my first home and he was great . Always on the phone whenever I had any questions or problems and even got back to me on his days off. I found that he Breaks things down simple so you get a great understanding of what is going on with the market and finds the best deal to suit you and gives you options that will suit you best for buying your home . I found that he explains things so you get a great understanding of the current market and what you plans might be for the future.Buying a house is a very exciting time but can also be a stressful one and I found Dave was always there to help with great advice.I’ve gotta say that I wouldn’t use any one else and I will be speaking to him when I come to remortgage in the future over all great guy and really helpful.Thanks mate

Tommy · 14 June 2023

Agent replied · 13 June 2024

Thank you for your amazing comments and your 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Ryan at Dixons Yardley made property finding in another city super easy. My husband and I had come from London and had been searching for properties since two weeks, I was tired and lost hope. Then we met Ryan at a viewing in Yardley who took the matter in his own hands. He showed us all the available flats in the building although, we only had appointments for two viewings. We chose our flat and were asked a couple of questions regarding work, income, savings etc. The next morning I received a call from Ryan and he forwarded my details to the landlord, called me back within half an hour and took my holding deposit. The flat got reserved in my name and then Amber took care of all my reference checks within 48 hours. I will buy my first property through Dixons in the future. If you’re looking for a property in Birmingham, Ryan and his team are the people you need to see at the Dixons Yardley office.

Natasha · 14 June 2023

Agent replied · 13 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Dave Smith has been nothing but exceptional for us. The service we have received from him, Dixons and Countrywide has been great. We have used Dave since or first house purchase, then again when we moved and to handle 3 x re-mortgages over the years as we have come to the end of our fixed terms and in our opinion there is no one better. If you are looking for trustworthy, reliable & speedy service there really isn’t anyone better. Nothing but praise for Dave and the team, we continue to look forward to using Dave and the team again in future.

Phil · 14 June 2023

Agent replied · 13 June 2024

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

I have re-let my property and the whole process has been managed by Koren. I cannot speak highly enough of her professionalism and attention to detail. She is diligent, approachable and excellent with keeping me up to date with progress. Hopefully an excellent tenant has been found and they move into my property next week. My sincere gratitude to Koren and colleagues at Dixons - an amazing stress free experience. We live in an era where its so easy to complain yet extremely difficult to compliment. I find when someone goes above and beyond the call of duty to help...well that needs calling out, many thanks Koren.

Bhupendra · 14 June 2023

Agent replied · 13 June 2024

Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

My experience with Dixons sales and Letting agents Yardley has been nothing short of a pleasant one especially with there very amiable Letting Negotiator (Amber Bennett). Amber in collaboration with the Letting agency helped me to find not just a house but a home in a very beautiful, serene part of town. They are especially helpful and attentive to the desires and specification of the client. I highly recommend this Letting agency for anyone looking for a home and especially my friend Amber. Thank you.

Johnforte7 · 14 June 2023

Agent replied · 13 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

My husband and I would like to say a big thank you to Dixon, especially Koren. Koren provided a fantastic top-class service throughout the process. She has been highly professional and responsive, and the whole process from viewing the property to referencing took less than 48 hours. She also updated us with communication, sent us a video tour instantly and worked around us for viewings. The process was so smooth and stress-free, specially since we would be relocating from another city. I can not recommend her enough. We will use Dixons again when buying our first property.

Yasmin · 14 June 2023

Agent replied · 13 June 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Google

We sold our house to purchase another larger property, was not happy with the overall experience and will not be using again being there customer felt I was treated with no respect, Zoe needs to learn some manners how to deal with her customers who pay her wages . I felt she was very rude in the way she talked. Naomi was brilliant she was on-time and showed my property with confidence. I think she should be the manager at Dixon's Yardley.

Triple · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I would highly recommend Dixons Yardley, in particular Amber, she has been extremely helpful and professional throughout this whole letting experience. She responds very quickly to any questions I may have and kept me updated with the process. She has made something that could potentially be quite stressful, simple and understandable and for that I am extremely grateful. Thank you again for all your hard work, tine and help over the last few weeks. You are a credit to the team.

Sian · 14 June 2023

Agent replied · 13 June 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

The team at Dixons Yardley were efficient, helpful and accommodating. Both the manager, Ryan, and team member Amber guided me through the rental of my property and handled all aspects from initial valuations to finding and settling in a suitable tenant. Communication was excellent throughout and Amber was very quick to send and reply to emails, happy to meet up in branch and all matters were explained clearly. T’s and C’s, including fees, were discussed and fair for the service provided. I would certainly recommend the team at Yardley.

Dan · 14 June 2023

Agent replied · 13 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to say a big thank you to Ryan and Amber. They have been nothing but kind and helpful. Amber has been so helpful, generous and very responsive when it came to helping me rent a property. She did everything in her hands to help us and allow us to move earlier into the property. She made the whole process so easy and fast I couldn't be more grateful. She was super friendly and professional. I've been searching for a property suitable for me and my family for quite a long time. It was difficult, it involved jumping from one agency to another and becoming kinda hopeless until we met Ryan and Amber. They provided us with the best options that are best suited for our family and I would highly highly recommend them to anyone. Best service by far!

Sara · 14 June 2023

Agent replied · 13 June 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Needed a house to rent as soon as possible. When I walked into the branch a member of staff was able to help me right away and arrange a viewing for a property on the same day. I visited the property and the agent Sophie Hodgson was polite and explained the process to me as it was the first time I was looking for a place to rent. Very impressed with the service

Akaash · 17 September 2023

Agent replied · 13 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I was taken through the process of becoming a first time renter by Sana Asma, she made the process easy and stress free from start to finish. Thank you!

Taniya · 12 September 2026

Agent replied · 12 October 2026

We are so glad to hear about your positive experience with Sana Asma! Our goal is to make the rental process as seamless as possible. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We’ve received nothing but outstanding service from the team at Yardley. They clearly have a real knowledge of the local market; we had some ‘iffy’ advice from another local agent previously but these guys have set us straight and we’re now well on our way. As others have mentioned, Dave is clearly excellent at what he does, but we must mention Zoe, Faye and Olivia for their sound advice and (in our case) patience! Great team.

Colin · 14 June 2023

Agent replied · 13 June 2024

Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

My experience in buying a property through Dixons was good one. Zoe Powell from Sales was especially helpful and I found Zoe to be very professional, competent and approachable. I can also say that Dave Smith was great in getting me a satisfactory mortgage deal and especially in his own standards of the service he provides, as well as his consideration for his clients. I’d happily recommend Dixons in Yardley and Zoe and Dave in particular.

Yasar · 14 June 2023

Agent replied · 13 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Great, honest, detailed and very thorough assistance from Harry Richards. Harry guided me through the whole process of a dispute in Repairs and Maintenance between landlord and tenant. Called me numerous times for an update and was forever patient. Would recommend Dixons every time!! Thank you Harry much appreciated!

Azeem · 1 December 2024

Agent replied · 8 December 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation Azeem. Kind regards Lucy, Customer Relations.

5/5

Google

Sophie was really nice and helpful during the show around and responded quickly to all my annoying emails. Holly has also been great at helping with everything paperwork wise and has been really easy to get in contact with both by phone and email. They were both so professional, polite and helpful, would definitely recommend this Dixons!

Sannah · 25 July 2024

Agent replied · 24 August 2024

Hi Sannah, thank you for your kind words about Sophie and Holly. We are delighted to hear about your positive experience with our team at Dixons Yardley. We appreciate your recommendation and glowing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I was able to buy my first home through Dixons Yardley, Zoe and the team have made my dreams a reality! From the moment I set foot in the office, I felt seen, heard, and valued. Zoe does her best to provide tailored and bespoke service (she’s a gem). I always felt that I was in safe hands, especially as this was a nerve wracking experience taking these first steps on the property ladder.

Dr · 19 July 2023

Agent replied · 13 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

After consideration to potentially let my property I called Dixons as I knew they were one of the more reputable letting agents in the area. I spoke to Sophie on the phone and she gave me a very clear explanation of the process and what I would need to do to ensure I get the best out of it. Would 100% Reccomend

Pickering · 14 April 2024

Agent replied · 13 June 2024

Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.

5/5

Google

After initially feeling very anxious and overwhelmed about the whole moving process, I now feel completely calm and confident with the next steps for me and my family. Amelia was polite, professional and was able to answer all of the questions me and my husband had whilst viewing a property today. Couldn't recommend this agency more - the level of customer care, from Amelia especially, is next to none. Thank you.

Jessica · 17 September 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us your wonderful recommendation and 5* review. Many thanks, Lucy, Customer Relations.

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Questions about Dixons Birmingham

Has Dixons won any awards?

Yes. In The Trusted Agent 2026 awards: Dixons, Birmingham won Platinum.

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Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.

What do you need help with?
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