Trusted Agent profile Β· Birmingham

Dixons Birmingham reviews

β˜…β˜…β˜…β˜…β˜… Excellent

807 reviews across 1 platform

110 Church Road, Yardley, Birmingham, B25 8UX

Dixons's office in Birmingham, at 110 Church Road, is rated 4.8 out of 5 across 807 reviews on 1 platform, including 807 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

807

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

Very beautiful house and Amelia was really nice😊 …

Rumbidzai Β· 16 November 2023

Agent replied Β· 13 June 2024

Thank you for the fabulous 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

What can I say The team In Yardley are phenomenal. I have now sold and rented a property out with them… Hats off to the letting team Cara, Koren and Destinee They let my house in record speed and managed it amazingly. I also sold a property through them and used there solicitor. Again the whole process just screams efficiency… managing to get me above asking price and completed in under 3 months!!!!!

Kat Β· 14 June 2022

Agent replied Β· 13 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

4/5

Google

Hello yesterday it was an amazing experience of coming to see how the property and the estate agents were they had excellent service and helped me with all information needed so I want to say thank you. I would like to choose apartments 918,1021,713,19

Aseer Β· 25 July 2024

Agent replied Β· 24 August 2024

Hi Aseer Ghalib, thank you for sharing your positive experience with us. We're delighted to hear that you found our service excellent and helpful. Kind regards, Lucy, Customer Relations.

5/5

Google

B27. Sophie in Dixons in Yardley is very helpful. Excellent service.

Blvk3 Β· 17 September 2023

Agent replied Β· 13 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Our experience with Dixons Estate Agents Yardley was excellent, many thanks for their support and help. Especially: Ryan and Cara. The Dixons team works effectively, and we are pleased and recommend to everyone. Many thanks.

Rodica Β· 14 June 2020

Agent replied Β· 13 June 2024

Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott

5/5

Google

Sophie was great at showing us around and getting things sorted quickly and efficiently

Carl Β· 14 June 2023

Agent replied Β· 13 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service. Staff at this office especially Stacey were extremely supportive , freindly and efficient. They ensured our move was as timely and smooth as possible. Excellent communication. Thank you Stacey and all the staff. Sharon and Tim.

Kate Β· 15 June 2018

Agent replied Β· 13 June 2024

Hello Kate, thank you for taking the time to leave this excellent 5 star review for the service you received from Dixons in Yardley! Its fantastic to read that Stacey and the team supported you throughout your customer experience! Best wishes, Maryjane.

5/5

Google

Amazing!! Amelia was great and friendly!

Shoraba Β· 16 December 2023

Agent replied Β· 13 June 2024

Thanks for leaving us this amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Big thanks to all the staff in Dixons yardley especially amber were so helpful with helping me finding a property to rent and getting me moved in within a week as I needed to move ASAP. 100% would use them again if I needed to rent a property and would definitely be telling my friends and family to use them xx

Phill Β· 14 June 2023

Agent replied Β· 13 June 2024

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I have dealt with Paul at Dixons in Yardley past 3 years who is very professional, kept me informed at stages of sale of my property and purchase- goes extra mile to get things done. Top Man

Mo Β· 15 June 2018

Agent replied Β· 13 June 2024

Thank you for the 5* review Mo, I'm really happy to hear that the staff at our Dixons branch in Yardley are working at such a great standard and were able to provide a dedicated and professional approach. Many thanks

5/5

Google

Had a viewing today and last week at Equipoint. I've had the pleasure of meeting both Holly and Sophie over this past week and I must say they are very professional, informative, friendly and vibrant. I want to apply for apartment 421. Thank you.

Sam Β· 14 June 2024

Agent replied Β· 20 June 2024

Sam thank you for taking the time to leave us your glowing 5* review and your kind words which I have passed onto our dedicated team. Best wishes, Lucy, Customer Relations.

5/5

Google

Ryan Smith was very professional and helpful, and responded to us promptly

Lydia Β· 14 June 2023

Agent replied Β· 13 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I am thankful to Dixons and especially Amber Bennet who was very professional and helpful as I immigrated from Ireland and being new in the town so Dixons found me rental property. I would recommend services of Dixons Yardley to anyone looking for property.

Rai Β· 14 June 2023

5/5

Google

Even though the housing market isn't the best right now. I was passing by and popped in to look at the rental listings. A young lady named Koren saw me and i must say she was extremely helpful, insightful and friendly. I will definitely be requesting her for the viewings, that i set up and the whole process if possible.

Deebz1g8g Β· 14 June 2023

Agent replied Β· 13 June 2024

Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very pleasant staff - had a viewing of a house and the staff β€œAmelia” was great at helping as a true professional. Treated me not just as a potential customer rather assisted me as a fellow human.

Sayed Β· 3 October 2024

Agent replied Β· 24 October 2024

Thanks for the excellent 5* review Sayed! Thanks for your thoughtful comments about Amelia and our Yardley team. Best wishes, Lucy, Customer Relations.

5/5

Google

Couldn't recommend these guys highly enough. Care and the team found a great Tenant for us and helped us every step of the way, can't thank them enough.

Ajay Β· 14 June 2021

Agent replied Β· 13 June 2024

Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Google

DO NOT BY ANY MEANS WHAT SO EVER RENT WITH DIXIONS!!! ESPECIALLY IF THEY ARE BEING THE PROPERTY MANAGER!!!!!! I am leaving this review just to warn you. I have moved into MY WORST NIGHTMARE. When I first moved in the place was disgusting, the bathroom has woodlice crawling around, the toilet was broken and boiler making the flat shake with an extremely loud noise. It took 1 month for them to fix the toilet that would not flush and FLOODED MULTIPLE TIMES THE WHOLE BATHROOM AND KITCHEN FLOOR. The boiler is still not fixed. BUT THE WORST PART IS THE INSECT INFESTATION!!!! IM HAVING TO KILL SEVERAL SPIDERS ON THE DAILY DUE TO THEM LIVING IN THE BATHROOM AND BEDROOM!!!! I HAD TO VACUUM UP A NEST OF AROUND 30 BABY SPIDERS IN THE BUILT IN WARDROBE TODAY WHICH PUSHED ME OVER THE EDGE TO WRITE THIS REVIEW. DIXIONS HAVE TOLD ME THEY WILL NOT BE HELPING. THEY TOLD ME I WOULD HAVE TO PAY FOR SOMEONE TO COME OUT MYSELF TO GET THE INFESTATION FIXED. THIS IS THE FLAT THEY HAVE LET TO ME, IVE ONLY BEEN HERE 1 MONTH!!!! THEY ALSO TOLD ME SPIDERS ARE NOT PESTS!!! THEY ARE NOT EDUCATED ENOUGH TO DO A SIMPLE GOOGLE SEARCH TO FIND OUT SPIDERS ARE COMMON PEST!!!! IT IS THE LANDLORDS JOB TO MAKE SURE THE FLAT IS LIVEABLE AND TO MAKE SURE THERE IS NOT A PEST PROBLEM WHEN YOU MOVE IN!!! THEY ARE BEYOND A JOKE AND BEYOND DISGUSTING.

Mia Β· 15 March 2024

3/5

Google

We had a fairly average experience with Dixons. Their customer service was sometimes quite forced, making it obvious they were just looking to make a commission (e.g pushing the zero deposit scheme). Their email manner could be more professional, but we were always provided with the necessary information and updates when requested. My partner and I made an appointment today to pick up the keys, which was arranged well in advance, and after travelling for an hour they told us they didn’t have the keys. They asked us to come back tomorrow, which wasn’t an option, so they organised someone to drop it through our letterbox. The journey was so pointless, if we knew that we would’ve requested to e-sign the documents. Also the office was very loud. One employee, I didn’t catch her name, kept shouting over us to another employee behind and it was so distracting and unprofessional. I wouldn’t go out of my way to deal with Dixons again.

Kristina Β· 15 March 2024

4/5

Google

Hey readers, I had been to this Dixons in order to sell my property and move house. I had a few agents working on it, but they wasted my time for example, Property Link - they didn't even participate with the house viewings. However, Dixons were very helpful - I would have gone to them before had I known about them. Paul had helped me all of the way and I appreciate them taking their time to sort out my property matters. For buying and selling properties, Dixons are very reliable. They did not waste time at all and they also provide a genuine value for your property. Some estate agents had wasted my time by telling me that my property was worth much more than it actually was, which resulted in a slower process and less buyers willing to pay. Dixons are very experienced in this area and they were the only estate agents that were able to value and sell my property for a good price. Paul especially was very friendly and he organised viewings for my house as well as coming around to our house in order to deal with it effectively and let us know about anything. He was able to find genuine buyers for our house and I am truly happy with my service and I appreciate their time.

Naz Β· 14 June 2020

Agent replied Β· 13 June 2024

Thank you for kind review! Our local team are very grateful for the time taken to leave your positive comments. Kind regards, Scott

5/5

Google

Stacy was very helpful and knowledgeable from start to finish.. sorted everything out for us couldn’t thank her enough, she is a credit to the business.. 100% recommend these guys if you’re looking for a property

J Β· 15 June 2018

Agent replied Β· 13 June 2024

Hi, Jev Thank you for leaving us a 5* review! I'm glad to hear that everything ran so smoothly and by the sound of it the team could not have done more. Kind regards, Chris Wade

5/5

Google

Amber was very helpful, friendly and got the job done quick.

N Β· 14 June 2023

Agent replied Β· 13 June 2024

Thank you for your wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Amelia was great. Very professional and friendly

Redwaan Β· 17 September 2023

Agent replied Β· 13 June 2024

Thank you for your glowing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I had a very very nice experience the referencing and all the check was done in no time a big thank to Ryan Smith he did an incredible job many thanks

Alaa Β· 14 June 2020

Agent replied Β· 13 June 2024

Many thanks Alaa for the fantastic 5* review. Kind regards, Lucy.

5/5

Google

We have had exceptional help with the sale of our current property, and it sold within a matter of weeks. They also helped us with the buying of our new property. I would highly recommend dixons as they are all so helpful and friendly and will go above and beyond to help you.

Rachel Β· 17 October 2023

Agent replied Β· 13 June 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

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Questions about Dixons Birmingham

Has Dixons won any awards?

Yes. In The Trusted Agent 2026 awards: Dixons, Birmingham won Platinum.

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