Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFriendly customer service and always been pleasure dealing with them. Sophie is very nice, and always goes above and beyond.
Botan · 14 June 2023
Agent replied · 13 June 2024
Thank you for your 5* review and taking the time to recognise our local team with your comments! Best wishes, Scott @Customer Care
★★★★★ 5/5
GoogleWould highly recommend to anyone who is renting. Me and my partner are first time renters. Amber made everything easier for us. She is brilliant and very hard working. Nothing was too much trouble and we felt really taken of. Thank you so much amber for everything you have done for us.
Stacey · 14 June 2023
★★★★★ 5/5
GoogleMy name is Siddikur Rahman. I'm a buyer from London relocating to Birmingham.
Paul Orme of the Dixon's Yardley Branch was a fantastic help. Polite, courteous, informative and was there to assist me every step of the way. From the first phone call, to viewing the property, to giving me a lift to booking an appointment with broker he was glad to help. I would highly recommend him as a professional estate agent who knows the Birmingham market.
FoyshaCollection · 15 June 2016
★★★★★ 5/5
GoogleRang and enquired on a property, spoke to Sophie. She was incredibly helpful, professional and informative.
Loren · 17 September 2023
Agent replied · 13 June 2024
Thank you for your outstanding 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy wife and daughter have moved back to the UK.
Looking out for the rental house is a Hercules task.
Amber had been a great help to us in proceeding and delivering due diligence in a timely manner to ensure we move in with ease.
Guided us with initial council and other mandate prequisite as tenants.
I wish Amber a fantastic future with Dixons.
Job well done.
Vijay · 14 June 2023
Agent replied · 13 June 2024
Thank you Vijay for your kind words and 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleJust sold my house through this business and can’t fault Zoe and her team highly enough. They put my mind at ease and we finally completed the sale today.PositiveQuality
Jane · 14 June 2022
Agent replied · 13 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you so much Sophie.
I appreciate your time and effort thorought the viewing process.
Sourav · 17 September 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmber was extremely efficient. Made everything super clear and straight forward and was happy to answer any questions
Andrew · 14 June 2023
Agent replied · 13 June 2024
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleA big thank you to Dixons, especially Ryan and Amber who were very professional, efficient and helpful. Previously having a very bad experience with another agency, I had a lot of worries and reservations but Amber was brilliant in handling everything. Many thanks again and would definitely recommend to anyone
Hannah · 14 June 2023
★★★★★ 5/5
GoogleCurrently in the process of renting a property through Dixons, and they have been amazing. Quick efficient replies for any queries we have had, made the whole process run smoothly, viewed the property with both Sophie & Amber and they are both lovely! Thank you for making a very stressful time that little bit easier :)
LEAH · 14 February 2024
Agent replied · 13 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team Leah. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience from start to finish. Amelia and Amber were great in setting everything
Zoran · 17 September 2023
Agent replied · 13 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLauren and Ryan were absolutely fantastic in helping me secure a property In a very short timescale. Very professional yet super friendly. The team were able to provide a slick service, and made the whole process very easy.
Moheen · 14 June 2020
Agent replied · 13 June 2024
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
★★★★★ 4/5
GoogleGood review, Amelia was great and explained things very well
Bnig97 · 16 December 2023
Agent replied · 13 June 2024
Thank you for your brilliant review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service by Amber Bennett. She assisted me from securing an appointment to view the flat up to being guided every step of the application process. As this is my first time renting a flat in the UK, she made the process easy for me. I also like the part that she was prompt in answering my queries along the way. I am very grateful.
Albert · 14 June 2023
Agent replied · 13 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently used Dixons Yardley and have had a great experience. I have had the pleasure of speaking to Amber Bennett and Sophie Hodgson who together have made the journey seamless and less stressful. They have been great in being prompt with communication and ensuring all of our queries are answered. Definitely both great assets to the business.
Humayrah · 16 November 2023
Agent replied · 13 June 2024
Thank you so much for taking the time to leave your comments and 5* review! These are very much appreciated by the local team. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleBecca amazing customer service
Ibbz · 16 December 2025
Agent replied · 16 April 2026
"Thank you so much for your kind words! We're thrilled to hear that Becca provided amazing customer service. It's always our goal to ensure our customers have a positive experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJust want to thank Ryan Smith for his excellent and professional service he offered. Highly recommend!
Kevin · 14 June 2023
Agent replied · 13 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’m so glad I went with Dixons, the level of customer service in comparison to other estate agents I’ve worked with was beyond my expectations. Amber from the Sheldon branch went above and beyond and made the whole process very smooth and simple.
Thank you for all the help Amber I really appreciate it 😊
Sadia · 15 January 2024
Agent replied · 13 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCurrently in the process of renting a property through Dixons, and they have been amazing. Quick replies to the queries we have had, made the whole process run smoothly, viewed the property with Sophie and she was really helpful! Thank you for making a very stressful time much easier.
Andy · 14 May 2024
Agent replied · 13 June 2024
Andy Bowgen thank you for taking the time to leave us your amazing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently sold my property through Dixon’s Yardley. My contacts there were, initially Grace and then Zoe. I cannot praise them enough. Zoe has guided me through, what has turned out to be, a very stressful sale due to the buyer’s solicitor being extremely awkward throughout the transaction. Nothing has been too much trouble, when I’ve telephoned and not been able to speak to Zoe at that particular time, she returned my call and dealt with my query immediately. I would give Zoe a 10 star rating if l could. I would most definitely use Dixon’s Yardley again if l ever needed to.
Pauline · 14 June 2021
Agent replied · 13 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleGreat team!!!
Efficient, professional and friendly. We called many agencies with queries and when my husband called this brunch he said that this is most efficient service and communication he received in the last week of all this calls.
Rayan greeted us at the property, he also called up to check with us prior. He was very relaxed, friendly but professionals. Didn't push us or gave us any typical lines just to sell it to us.
We liked property and during the process Cara took over and she was also great, polite and efficient. Made this not very easy experience great and pleasesant.
Thank you guys, keep it upPositiveResponsiveness, Quality, Professionalism
Julija · 14 June 2021
Agent replied · 13 June 2024
Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWhat can i say about this Branch? Well, i saw a house i was very interested in and called up the Branch. Zoe answered my call and swiftly got be booked in for a viewing. I liked the house and put an offer in. Zoe called me back shortly after and congratulated for my offer being accepted! The process after that was extremely smooth and Zoe clearly explained the next stages of what i needed to do. She was helpful in assisting me with getting conveyancing sorted and was also helpful in coordinating various questions i had for the seller. Grace has also been helpful and put together a nice property brochure for that i can keep for my own records. Both individuals are extremely friendly and have been excellent in the home buying process. Thanks both you guys rock!PositiveResponsiveness, Quality, Professionalism, Value
Yasir · 14 June 2021
Agent replied · 13 June 2024
It is brilliant to read another glowing review of our local team, thank you for taking the time to rate us 5*'s. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleAfter months of disappointments from missing out on even being able to get viewings in the craziness of the property market at present; we were so thankful that Paul from Dixon’s gave us a priority service. This allowed us to view a property before it went on the online market, and I’m pleased to say we managed to secure an offer!!! Couldn’t be happier with both Paul and Zoe for being so kind and helpful throughout this stressful period. They are both very professional and responsive-always a phone call away. I would highly recommend anyone looking to purchase a property to give Dixon’s a try.
Anisa · 14 June 2021
Agent replied · 13 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery good agency especially Amelia that works there
Mahamed · 16 December 2023
Agent replied · 13 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.