Dixons Birmingham reviews

★★★★★ 5/5

Google

@Dixons Yardley, what an excellent and amazing team you are! You've shown your support and professionalism..guided me throughout the journey insearch for a property to rent.@Sophie and Amber thank you, I appreciate. My recommendation stretch out to you a 💯 @team Dixons Yardley. Keep up the good work! …

Adelyn · 15 January 2024

★★★★★ 5/5

Google

Great agency, professional and reliable They have been letting our flats from more than a year now and it's been a very positive experience so far. Special thanks for Cara Healy and Ryan Smith, both of them have been supporting us with any issues that we have and always doing an excellent job in finding the best solution and good tenants for us. its a pleasure working with Dixon's. From RashmiPositiveResponsiveness, Quality, Professionalism, Value

Hello · 14 June 2021

★★★★★ 5/5

Google

Dixons Yardley did a wonderful job. Special recognition to Amber and Ryan wow I am impressed .Ryan practically had my number written on a sheet of paper next to his desk in a bid to contact me immediately any apartment comes on the market. Thanks once again Ryan and Amber Benneth kudos for the great job done.

Uwagboe · 14 June 2023

★★★★★ 5/5

Google

Me and my partner have had to move house in quite a short notice and our experience with Dixon's Yardley have been really lovely. The whole process was really quick and we had no issues. Thank you to Amber and Ryan!

April · 14 June 2023

★★★★★ 1/5

Google

Do not let Dixon's refer you to Countrywide. Countrywide charge fees and set up to be robbed by a solicitor. Countrywide referred me to a Davidsons solicitors and countrywide were going to get a crazy referral fee of £675 .£675 was only mentioned in the middle of a second page of writing . Countrywide also lied telling me they was selling me an exclusive mortgage which is why it was worth their fees of £150 . I got the same mortgage for no fees and my legal fees from another solicitor were almost half the price . Go to a brooker who charges no fees and get your own solicitor. Dixons also tried to mislead by telling me stuff like the house they was selling had had a full rewire when the electrics were at least 15 years old . I'm an electrician lol .

John · 15 June 2019

★★★★★ 1/5

Google

So called branch manager who " has no superiors as he manages and oversees 3 branches " , Joe. The most unprofessional and awkward letting agent i have ever met. First his buddy pressured me into putting a deposit down without any information about what is was for and if this was refundable. Brought me into the office and stated i had 4 weeks to move into the property from the day i showed interest, not when i sumbit my references. I asked if i could view the property a second time and that was it , his facial expressions, tone of voice changed completely. This chaps only 4ft tall and he is completely unprofessional and awkward to be around, because i complained about him he cancelled my application. Perhaps this was about my race? Not 1 mention of Joe in any review - must be a reason, @ countrywide

Isman · 15 June 2019

★★★★★ 5/5

Google

I had the urgency of getting a house within very little time range and even less free time to find a suitable place for my mother and I due to work. But Ryan Smith understood my needs perfectly and found us a house that fitted our request. He showed great flexibility, patience and communication skills while taking us step by step everyday in this adventure. Glad to say that Ryan wasn't just a business man but a reference point for all our questions. Thank you RYAN. Best Regards, Alberto Cagnani & Loredana Cappuccio

Loredana · 15 June 2019

★★★★★ 3/5

Google

We have just exchanged on a property that Dixons originally marketed in June and our experience with Dixon's has largely been good. We were initially impressed by the agents knowledge of the area and the price they said we could get for the property. They were the most expensive agent but we felt that was justified given the property price they were quoting. Next came the actual marketing and I have to say we were very disappointed with the first release of the ad. I'd specifically asked to proof read the ad before it went live but it was released and then emailed to me due to a miscommunication. This would have been ok if the ad was professional but we felt it fell way below the standards we expected. After talking with the branch manager she apologised and agreed the ad fell below their standards. She invited us to the branch to personally re-write the ad which took a few hours to do. So the ad is now live and after a few weeks of no real interest and an open morning that only attracted 2 couples we were not holding out for a good response. Then a week or so later we got a call to say someone is very interested in the property and would like to view it out of hours. Our agent asked if I could take them round which I agreed to. Upon showing them round and seeing how impressed they were, we then became excited and when they offered the asking price we were over the moon! With the sale price agreed etc we were had the usual wait for the legal process to happen. Everyone at has been very friendly and they are very customer centric but I think, just like a lot of people at the moment, we couldn't help wondering if we would have achieved the same result if we had picked an online agent at a third of the price? This is a question we won't be able to answer this time but it something we definitely consider looking at when we come to move again.

Y2graham · 15 June 2019

★★★★★ 5/5

Google

I highly recommend Dixons Yardley, I've been so stressed out with house hunting, Zoe and Rebecca soon put me at ease, they have helped me finally get a home for me and my family, they have been nothing but professional and friendly, the support has been amazing, I can't thank them enough!

Claire · 17 October 2023

★★★★★ 5/5

Google

One of the best agents i have come across in the journey of looking for a property which took me few months. Dixons made this dream come true, so quickly and so easily. Customer service was absolutley amazing. Thank you so much.

Shazana · 14 May 2024

★★★★★ 5/5

Google

Got my mortgage through ash at countrywide mortgages who is based at dixons yardley (also the agent who I've purchased the property through) got my official mortgage offer literally 4days after it was applied for ash was very helpful and always on hand to answer any questions I had and was very responsive to my emails etc, the agents at dixons where also very helpful and professional (zoe) thank youPositiveResponsiveness, Quality, Professionalism

Tayyab · 14 June 2021

★★★★★ 5/5

Google

Great and outstanding, Ryan and the team sorted us faster then I excited. Very friendly and easy going. Been renting through dixons a few times now definitely recommend.

Paulius · 14 June 2020

★★★★★ 5/5

Google

Amber was awesome with everything she done

Ikhuoria · 14 June 2023

★★★★★ 5/5

Google

Excellent service from Naif at Dixsons yardley in helping me find my first home, listened to all my needs and found me the perfect home. Thank you!

Ishy100 · 20 December 2024

★★★★★ 5/5

Google

Thanks to Arif and Cara and the rest of the team, who helped us move into a place we can call home. Awesome service!! Definitely would recommend over and over

Manny · 15 June 2019

★★★★★ 5/5

Google

Great service from start to finish, Amber you are a star. Her communication and professionalism was perfect!! she made the process seem so easy. i moved in with no issues and anything i needed was resolved. i cannot praise Amber or the Team at Yardley Wood enough, well done everyone.

John · 17 October 2023

★★★★★ 1/5

Google

AVOID AT ALL COST!!!!!! Took deposit money and very rude staff ( RYAN ) also the photo online did not match the apartment which was misleading they will not cooperate with you

AMIRAVLOGS · 24 September 2024

★★★★★ 5/5

Google

Thank you to Paul who was very friendly and professional, an asset to the company :)

Rachel · 14 June 2022

★★★★★ 1/5

Google

I am very disappointed with the lack of costumer service i received from Paul Orme, I have been accused of wasting his time when I went to view a property which was above my budget over the weekend.As its upto me if i can afford it or not. also this is not the first time he spoke to me like this, He has spoken to me in an appropriate manner before viewing the property as saying i dont want any time wasters, it is my preference of the size of the house id prefer or where and how much. I think jimmy was more better and had more understanding and better service. after speaking to Paul it has put me of buying or selling any property in the near future.

Roomana · 15 June 2016

★★★★★ 5/5

Google

We have looked at some properties over the past few weeks and have had the pleasure of being hosted by Georgia. She has been very helpful and answered any questions we have had.

Kasim · 10 August 2024

★★★★★ 5/5

Google

David from Dixons has been amazing. The process of getting a mortgage as a first time time buyer was daunting but he made it easy. I was able to reach him whenever I needed a question answered. The service I received has been professional and honest. His product and industry knowledge is second to none. Thank you very much for making it as stress free as possible!PositiveResponsiveness, Quality, Professionalism

Sarah · 14 June 2021

★★★★★ 5/5

Google

I had a wonderful experience working with Dixons. The agent was not only polite but also well-informed, addressing questions I had not even thought to ask about the property. I felt welcomed and well taken care of, as the process was smooth and quick, leaving me reassured.

Rayo · 18 April 2025

★★★★★ 5/5

Google

I have met sophie hodgson today to view an apartment..... shes very kind and lovely person.... got along with her very well.... explains everything very well... even though if i didnt understand something she would explain to me again.... overall lovely service frm sophie.... thank you... i would highy highly recomend dixons

Tamanna · 14 June 2023

★★★★★ 5/5

Google

Had the most amazing experience with Dixon's, would like to say a massive thank you to Amber for all of her help and making sure the process was easy and stress free from the get go.

Kelsea · 14 June 2023