Trusted Agent profile · Birmingham

Dixons Birmingham reviews

★★★★★ Excellent

304 reviews across 1 platform

95 Alcester Road, Birmingham, B13 8DD

Dixons's office in Birmingham, at 95 Alcester Road, is rated 4.6 out of 5 across 304 reviews on 1 platform, including 304 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.6 / 5

304

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

Brilliant service from Chloe and Ryan on the lettings team! Would recommend them to anyone looking to rent

Tayla · 15 May 2024

Agent replied · 14 June 2024

Tayla Mansell many thanks for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Had a viewing with ryan quick and easy process to put an application in fingers crossed

Ellen · 15 May 2024

Agent replied · 14 June 2024

Many thanks Ellen Tc for your amazing 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I was new in this country,I knew nothing about housing found Dixons and Letting agents online.Allow me to express my sincere gratitude,you stood by me all the way.Thank you.

Audrey · 15 June 2023

Agent replied · 14 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Gina Neves has dealt with my small property portfolio very well since instructing Dixons.

Vila · 17 May 2024

Agent replied · 14 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Rented my house through dixons was a very easy and quick experience highly recommend

Hannah · 15 May 2024

Agent replied · 14 June 2024

Hannah Fulbrook many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

They were amazing throughout all the renting process. In particular, Becky and Kristina were incredibly kind and helpful providing quick feedback by both telephone and email. Would definitely recommend to other tenants in search for a new house!

Alessio · 16 June 2017

5/5

Google

Kitti's professionalism and dedication shone through in every step of our renting journey, making the process smooth and rewarding. Highly recommended!

Harsh · 17 December 2023

Agent replied · 14 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Gina Neves has gone above and beyond in getting various issues resolved regarding tenants concerns

H · 15 April 2024

Agent replied · 14 June 2024

H BAHRA thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I worked with the Dixons Moseley team for my property letting. The engagement I got was clear, concise, accurate, helpful and responsive. This was in stark contrast to previous agents I have used and results in me not intending on using any other agent.

Vijesh · 15 June 2021

Agent replied · 14 June 2024

Thank you for your wonderful recommendation and 5* review! I will make sure your kind words are passed to our local team. Kind regards, Scott @ Customer Relations

5/5

Google

Great experience with Kitti, the letting agent responsible for getting me into my new property. Seamless experience with referencing and transferring utilities through their online portals.

John · 20 July 2023

Agent replied · 14 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service and very quick turn around of rental property. 1 week from viewing to moving in.

David · 15 February 2024

Agent replied · 14 June 2024

Many thanks for your fantastic 5* review David. Best wishes, Lucy, Customer Relations.

5/5

Google

Dixons in Moseley made buying my first flat very easy and stress-free. Sam helped me through the process, kept me up to date and was very friendly throughout the process. I would definitely recommend this estate agent!

Jenny · 16 June 2016

5/5

Google

Thank you very much, Kristina and kitti, it was great Job you done, very friendly and reliable, very quick solve my house ranting Problems. See again.

Nizam · 15 June 2023

Agent replied · 14 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Wonderful service by Kitti, honestly made my move in feel so welcoming at ease and very clean and tidy thank you once again for everything

Shazeen · 15 June 2023

Agent replied · 14 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Really appreciated the help that both Rojan and Kristina supplied when I was looking for and moving into an apartment. Both members of the team were very helpful and friendly, responding to any questions quickly and efficiently.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 15 June 2021

Agent replied · 14 June 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Recently had a new boiler installed in the property and was managed by Dixons. Communication was great and problem reporting was easy. Would like to say a big thank you especially to Gina Neves who was brilliant as always in sorting out issues with property.

Muhammad · 15 February 2024

5/5

Google

Recently rented by flat out and very impressed by the service from Riegan and Kitti. Would highly recommend

Dale · 18 October 2023

Agent replied · 14 June 2024

Thank you for taking the time to leave us a wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I don't usually write reviews but here goes: Dixons provided us with an excellent valuation service, and then, when we decided to put our house up for sale with them, their brilliant marketing and sales team lead to the quick sale we needed. Thank you.

Frances · 16 June 2019

Agent replied · 14 June 2024

Thank you Frances for your glowing 5* review of our local Dixons team. It is already great to read such positive reviews from our clients. Kind regards, Scott

5/5

Google

I recently got a rent a flat . Kristina and Chloe my first point of contact, they answered all questions thoroughly and we are really pleased with them ,that was really helpful.

Gold · 15 June 2022

Agent replied · 14 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Purchase a property with Ian as my mortgage advisor. Fantastic service and brilliant to work with! Thank you again

Natalie · 20 July 2023

Agent replied · 14 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I got a very good service from the Dixons Moseley Estate Agent, I was really happy and satisfied.

Olajumoke · 15 June 2023

Agent replied · 14 June 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

From beginning to end of buying a property in Moseley they were friendly and helpful. Every person I dealt with was lovely. They stood out among other estate agents and certainly made us feel welcome in our move to this area.

H · 16 June 2019

Agent replied · 14 June 2024

Thank you for your wonderful 5* review of our friendly and helpful team at Dixons, Moseley. It is great to read that the team stood out amongst other agents and made you feel welcomed to the area you moved to. Best wishes, Scott.

5/5

Google

Good service offered

Eyden · 15 May 2024

Agent replied · 14 June 2024

Many thanks Eyden Muzangwa for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I recently did my remortgage with Zaman and what can I say! he did me a great job found me the best price and made the whole process stress free for me with regular updates, fantastic customer service I recommend to all.

Mohammed · 16 June 2018

Agent replied · 14 June 2024

Thank You Mr Sajid, i am glad to read that Zaman was able to offer a great deal of help. Kind Regards, Sarah

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dixons Birmingham

Has Dixons won any awards?

Yes. Dixons won Trusted Agent in The Trusted Agent 2026 awards.

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