Trusted Agent profile · Birmingham

Dixons Birmingham reviews

★★★★★ Excellent

304 reviews across 1 platform

95 Alcester Road, Birmingham, B13 8DD

Dixons's office in Birmingham, at 95 Alcester Road, is rated 4.6 out of 5 across 304 reviews on 1 platform, including 304 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.6 / 5

304

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

Samar zaman was fantastic. We used him for our remortgage and not only did he save us money but he made the whole experience stress free. We would highly recommend him and will no doubt use his services again in the future.

Rebecca · 16 June 2018

Agent replied · 14 June 2024

Thanks Rebecca. Best wishes, Mark

1/5

Google

Called them up with information and the person on the telephone was being deliberately unhelpful and rude.

Shuk · 15 June 2023

Agent replied · 14 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

My viewings at Dixons are very comfortable,neat and accessible. Dixon staffs are polite and ready to help

Abolade · 15 June 2023

Agent replied · 14 June 2024

Thank you for your 5* review!

5/5

Google

In 16 years of renting I don’t think I’ve had a better experience than Tamika. Helpful, professional and kind. I would absolutely recommend their services.PositiveResponsiveness, Quality, Professionalism

Eleanor · 15 June 2022

Agent replied · 14 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

The Dixons team was really helpful during the entire process. Always responded to my inquiries and explained everything very well. As a tenant, I would definitely recommend Dixons Sales and Lettings Agents.PositiveResponsiveness, Professionalism

Gheorghe · 15 June 2021

Agent replied · 14 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

4/5

Google

The team at Dixon's really helped with providing me with advice on renting a house in the area, fee's and what to look for in a property for my price range. Would definitely recommend to friends

Anna · 15 June 2020

Agent replied · 14 June 2024

Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott

4/5

Google

Samar Zaman helped us with our first time mortgage, and just when we thought it was all going to go pear shaped...he pulled us through and was very supportive. I would have no hesitation in recommending him in the future.

Yass · 16 June 2018

Agent replied · 14 June 2024

Thank your Mr Yasser, i am glad you benefited from Samar's proven great service. Kind Regards, Sarah

5/5

Google

We recently were able to rent a house through Dixon's. It has been a smooth experience. The agent who helped us out with everything was very kind and professional. Rojan did an amazing job!PositiveResponsiveness, Professionalism

Hana · 26 August 2020

Agent replied · 14 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.

5/5

Google

Great experience with Dixon's staffs got a very beautiful apartment from them,I love it,,thanks Dixons

Tobi · 15 June 2023

Agent replied · 14 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Kitti from Dixons is amazing agent. Very helpful and patient to explain everything to us.

克里斯 · 15 June 2023

Agent replied · 14 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

We currently rent our home via Dixons (Moseley) and are extremely happy with the quality of service they have provided as our estate agents. Service is courteous, friendly and helpful, and staff respond quickly to queries. Strongly recommend.

Tom · 16 June 2019

Agent replied · 14 June 2024

Hi Tom Thank you very much for this 5* review and recommendation! Great to hear that the team have provided such good service! Kind regards, Jake

5/5

Google

Recently used Dixons to rent one of their properties and they have been easy to get hold of and have great customer service. Would recommend.

Abi · 15 June 2022

Agent replied · 14 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

4/5

Google

Had a lovely and smooth letting process! Kieran, Subia and Kristina were very helpful and made everything feel very easy! Thank you so much!

Su · 16 June 2017

5/5

Google

Dixons Mosely office lettings team have done a fantastic job. Many Thanks.

Cheena · 19 August 2023

Agent replied · 14 June 2024

Thank you for your glowing 5* review and your kind words. Best wishes, Lucy, Customer Relations.

3/5

Google

Slow to keep me informed about my offer of a tenancy( 3-4 dys late)

Gail · 15 June 2023

Agent replied · 14 June 2024

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

5/5

Google

Great and efficient team, helped us out a lot, specifically Kitti and riegan :)

Assed · 15 June 2023

Agent replied · 14 June 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We received a great service through Dixons (Moseley). They negotiated a fantastic price for our property and progressed the sale brilliantly. Should we sell again we will definitely use them. 5/5.

Laststopthistown · 15 June 2020

Agent replied · 14 June 2024

Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.

5/5

Google

Had a great experience with Samar, Dixon’s Moseley. From start to finish, the support and constant check up’s in getting our property was very reassuring in completing the purchase of our first property. Highly recommended!

Faiq · 16 June 2018

Agent replied · 14 June 2024

Thank you Faiq for your wonderful 5* review of our team at Dixons in Moseley. It was great to read that you felt fully supported throughout the purchase of your first property and I do hope that when the time comes you will us Dixons again in future. Kind regards, Scott.

5/5

Google

Professional, reliable, quick to answer all questions.

Diana · 15 June 2023

Agent replied · 14 June 2024

Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Very friendly and helpful staff. They did all they could to make sure we get the property we want and worked around any setbacks we inititally had.

Shahd · 15 June 2020

Agent replied · 14 June 2024

Thank you for your great 5* review and kind words. Kind regards, Scott

5/5

Google

Sophie, Abi and Kristina are so nice and friendly. They make easy for us to choose a perfect place and we have found a really nice house.

Sheikh · 15 June 2020

Agent replied · 14 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy.

5/5

Google

Excellent support provided by Tamika and Kristina from Dixon Moseley - i d recommend them

Melissandre · 15 June 2022

Agent replied · 14 June 2024

Thank you for your glowing recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Lovely bunch of people at Dixon's Moseley. Very helpful and care for your needs and requirements on selling your property. Will use them again for sure.

A · 16 June 2019

Agent replied · 14 June 2024

Many thanks for the amazing 5* review and recommendation. Best wishes, Lucy

5/5

Google

I've been in to all of the estate agents today in Moseley to register my details and wanted to praise the service at Dixons, and the evident area knowledge and investment advice. I've been given a lot to think about, and hope to find my next property through this office - it's so refreshing to deal with people like this!

Dale · 16 June 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dixons Birmingham

Has Dixons won any awards?

Yes. Dixons won Trusted Agent in The Trusted Agent 2026 awards.

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Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.

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