Trusted Agent profile · Birmingham
★★★★★
304 reviews across 1 platform
95 Alcester Road, Birmingham, B13 8DD
Dixons's office in Birmingham, at 95 Alcester Road, is rated 4.6 out of 5 across 304 reviews on 1 platform, including 304 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleSamar zaman ( mortgage advisor) was brilliant. Very polite and professional and also gave really good advice regarding about my mortgage. Highly recommended!
Thank you Nabila for your wonderful 56* review of Samar. Kind regards, Scott
5/5
GoogleExcellent service. Great communication at all times. Made selling my flat easy!PositiveResponsiveness, Quality, Professionalism, Value
Hi Bryn, Thank you for taking the time to leave us your 5* review. Best wishes, Amy
5/5
GoogleGreat customer service! I really appreciated the advice they gave when looking for a house in a new area.
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleAfter numerous problems with a previous property and landlord, Dixons made the process of finding a new place to live a pleasant and effortless experience. The Agent, David Cockerill, was polite, courteous and extremely knowledgeable, even providing advice on how to address the problems with the aforementioned previous property. Overall, I would highly recommend Dixons!
5/5
GoogleI have had dealings over the past few years with Helen, Catherine & Kimberley, also Collette from Bearwood Dixons office. These ladies are always so helpful and willing to go that extra mile to provide the high level of customer service. I would recommend Dixons to anyone. They are a very professional team.
5/5
GoogleVery pleased with service we received from rojan thank you so much for your help
Thank you for your 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
3/5
GoogleWent to hatherleigh carnival had fish and chips the fish was very good but the chips were hard and overcooked
4/5
GoogleVery friendly accommodating staff!
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe staff were friendly, efficient, and helpful at all stages of our purchase.
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleExcellent service from start to end, Samar and Pete and rest of the team. Thanks
Thank you Sulaiman for your 5* review!
5/5
GoogleExcellent service from the lettings team, making the move easy and stress free, thankyou!
Hi Richard, Thank you your your brilliant 5* review and I am really pleased to read that our local Dixons team provided you with an excellent service. Best wishes, Scott.
1/5
GoogleContacted them several times. Did not answer phone. Very disappointed
Hi Zizi, I am sorry you feel this way, however, I would like to invite you to contact us via review@countrywide.co.uk. to allow us to understand further your rating and comments. Kind regards, Scott (Customer Relations Team)
1/5
GoogleTerrible communication and poor customer service from the lettings team.
Thank you for taking the time to leave us your comments. Client experience is very important to us and as such I would like to invite you to contact us via review@countrywide.co.uk to discuss further. Kind regards, Scott
5/5
GoogleFantastic service from the lettings team. They provided constant updates throughout the process.
Hi Ben Thank you for the review and the 5 stars as well! I will make sure your comments are fed back to branch as well. Kind regards, Chris
5/5
GoogleFast, efficient; Molly really helped drive things throughPositiveValue
Hi Steffan, Thank you for taking the time to leave us your 5* review. Best wishes, Amy
5/5
GoogleGreat service all round, can’t fault. Molly, Samar and Peter exceptional
Thank you so much for the amazing 5* review. Kind regards, Lucy.
5/5
GoogleGreat service as a buyer and a seller!
Thank you for your 5* review!
4/5
GoogleReally polite staff. Professional team who always seem happy to help customers.
Good morning, Thank you for your review. It is always lovely to see feedback like this as it confirms to us that we are delivering the excellent service we always aim to provide. If there is anything you are dissatisfied with then please do not hesitate to let us know. Thank you again
5/5
GoogleGreat Experience! Very professional and helping staff.
Thank you for your 5* review! It is great to read such positive feedback. Kind regards, Scott
5/5
GoogleHelpful ,quick, efficient, What more do you need.
Hi Ed, thanks for your 5*rating and review. Best wishes, Tracey.
5/5
Googlereally friendly and helpful staff
Thank you for your 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleExcellent customer service would recommend
Thank you for your wonderful 5* review!
5/5
GoogleLovely team, Great experience.
Thank you Houda for your great 5* review! Best wishes, Scott
4/5
GoogleDixons' Moseley branch have fully managed my property since September 2015. In my personal experience, I have found the team there to be very helpful, knowledgeable and motivated and come with my recommendation.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Dixons won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
