Trusted Agent profile · Birmingham
★★★★★
304 reviews across 1 platform
95 Alcester Road, Birmingham, B13 8DD
Dixons's office in Birmingham, at 95 Alcester Road, is rated 4.6 out of 5 across 304 reviews on 1 platform, including 304 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleThe lettings team at Dixons Moseley are incredible! We were in need of rental accommodation at very short notice and they pulled out all the stops for us, getting us into a beautiful house within a matter of days! We are so grateful to them. Super professional and very caring.
Thank you for your kind word and amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleTop work Corey, you transformed my impression of this estate agents after moving what seemed like mountains to get our deposit sorted.
Thank you for your brilliant 5* review Edward. Best wishes, Lucy, Customer Relations.
5/5
GoogleJust rented a property from Dixon’s. Great, polite service from Chloe. Been very attentive and responded quickly. A decent, fair landlord also helps!
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent customer service provided by Ian , he has sort out our mortgage within week , im so pleased by his help and service he has provided, I highly recommend ian and will always look forward to him for any future purchases ,
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleOutstanding service from Pete and Abi at Dixons in Moseley. They were fantastic from start to finish during the sale of our property. They answered e-mails promptly and dealt with any sale issues professionally and quickly. Plus the photos of the house were high quality and they really worked hard to sell our house. I cannot thank them enough!PositiveResponsiveness, Professionalism
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you Abi and Kristina for professional work and helping me to rent the house. Highly recommend!
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
5/5
GoogleTamika and Chloe are very helpful in our property search. They kept us updated with all the relevant information and remind us of what I missed during the process. Especially I really appreciated Chloe to follow up on our case time to time and make sure everything run smoothly. I highly recommend Dixons Moseley!!
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am letting out one of my properties via Dixons. From the start they have been efficient, good communication and very thorough with detail and following compliance. The tenants had moved in end of January 2022 and I’m hoping everything continues to go smoothly. Kristina and Tamika have been a pleasure to work with.
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleSeamless efforts by Chloe Martin in helping us transition to rent a house. Please keep up the amazing effort!
Thanks Sindhu for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFrom the very first enquiry I had with a Dixons agent until now, I have received a professional and helpful service. Each team member gave me the information and help I needed during the process of renting my new flat. I was treated with value and respect and feel able to approach any member of the team with further questions and help. Thank you to the Moseley team.
Hi Miss Lovell, thank you for your wonderful five star review. It's really good to see you've received such great assistance, and I'll make sure the branch manager is aware of the teams brilliant service. Many thanks, Dixons.
5/5
GoogleWent into Moseley Dixons Estate Agents to collect some information about properties for sale in the area. Andrew the branch manager was very helpful and polite in advising me of properties to my specification and budget that were available in the surrounding area. I am still looking at properties but from an initial query point of view, Dixons were a fantastic starting point and would reccomend their staff.
Thank you for the great, 5 star review! I'm pleased to see that you benefited from the passionate and personal approach taken by the Dixons team in Moseley especially Andrew. Hope you find the perfect property soon.
5/5
GoogleKitti really good agent. Helped us sooo much with our first property. Reslly helpful and always replies rapid. Recommend these agents and her to everyone out there. Loved the service
Thanks Jhabreen Akhter for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleIncredibly kind and informative staff, especially Becky and Kristina. I've moved to Birmingham from Australia and needed help understanding how the rental system in the U.K works and they did not disappoint! They answered all of my many questions throughout the process and as a whole made the whole experience great.
4/5
GoogleGreat prompt communication with viewing, securing then getting me into a rental property. Very helpful and friendly. Thanks.
Many thanks for the great review Polly. Kind regards, Lucy, Customer Relations.
1/5
GoogleTerrible! They booked a viewing with me and left me outside for over 30 minutes, no call or update and I had to go back home. I tried their number over 20 times And the lady is just plain rude.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleTamika, Kristina and Chloe have been so helpful in our search for a last minute rental. They kept us updated with all of the relevant information and on our move day showed flexibility to make everything run smoothly. Thanks to Dixons for helping us find this treasure of a house!
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI’ve had a really great experience with amber from Dixons! Thank you for making the process as easy as possible
Many thanks for the fantastic 5* review Amanda. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service provided by Amber for my niece, communication was efficient and couldn’t ask for more, will definitely recommend to family and friends.
Thank you for taking the time to leave us this great 5* review and recommendation Maxine Bennett. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery professional experience from Ryan and Chloe. I’ve rented every property through them and each time have exceeded my expectations. Top tier service
Thank you for your 5* review Amelia Hamilton. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleI have had nothing but fantastic support, help and commitment from Dixons. Pete at the Moseley branch had been amazing. He has literally been there for me every step of the way during the sale of my flat. Dixons really are a fab team and get the job done. I would recommend them again & again ! Thank you.
Thank you for your 5* review and recommendation about Pete and our Moseley, Dixons, team. Kind regards, Scott
5/5
GoogleReview for Ian Walker -mortgage consultant - excellent service and with a wealth of knowledge and experience - supported us throughout the process as first time buyers - cant recommend highly enough!
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
Googlechloe was very helpful and ryan was informative when helping us make the right decisions. wouldn't recommend another dixons😀😀😀😀 …
Thank you for taking the time to leave us your wonderful 5* review and recommendation CaitlinBarryx. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat & helpful experience with Kristina & Kitti at Dixons Moseley branch. We were moving from London on a short time frame, and had to find a flat quickly. Great communication and quick process.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally great service from Dixon's. We looked round the house and were moved in within 2 weeks. Amazing! Our agent, Kitti, was extremely helpful and friendly, and has made our move very easy. Thanks!
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dixons, Birmingham won Trusted Agent.
Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
