Trusted Agent profile · Birmingham
★★★★★
124 reviews across 1 platform
West 2, 20 Suffolk Street Queensway, Birmingham, B1 1LW
Dixons's office in Birmingham, at West 2, is rated 4.5 out of 5 across 124 reviews on 1 platform, including 124 Google reviews rated 4.5.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleI experienced efficient support and help from Cara whilst enquiring about rental properties in the surrounding area. She was knowledgeable and honest and made me narrow down my choices in what areas that I’m looking in. Thankyou Cara.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleIan at Dixon's was very helpful in organising the sale of my flat, he was professional and very good at keeping me updated. They sold my apartment in a very difficult time and I am very grateful for all their help. Thank you very much!PositiveProfessionalism
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleIan and Sophie at Dixon's have been amazing! Cannot recommend them highly enough. So knowledgeable, friendly and responsive. They sold my apartment in what seemed like an impossible situation in 2 weeks! If I could give them 10 stars I wouldPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
4/5
GoogleI found Dixons very communicative when I was purchasing a property that Dixons had listed. Myself, Ian and Sophie worked well together in order to secure my purchase. On the whole, I found the experience with Dixons relatively straight forward, albeit (like most house purchases) long and tedious.
Thank you for your wonderful comments, I will make sure your kind words are passed to our local team. Kind regards, Scott @ Customer Relations
5/5
GoogleWe used Dixon's to sell our property, it was a very positive experience, the team was very responsive, helpful and polite. In particular I was impressed with Surya Gupta and his amazing customer service skills and prompt response to any questions. In future I will be using them again.
Thank you Neo for this amazing 5* review and recommendation, we look forward to seeing you in the future should you need us. Kind regards, Mark
5/5
GoogleWe used Dixon's to sell our property, it was a very positive experience, the team was very responsive, helpful and polite. In particular I was impressed with Surya Gupta and his amazing customer service skills and prompt response to any questions. In future I will be using them again.
Thank you Neo for this amazing 5* review and recommendation, we look forward to seeing you in the future should you need us. Kind regards, Mark
5/5
GoogleAndy amazing. Thankyou for helping us.
Thanks for the wonderful 5* review Emma! Best wishes, Lucy, Customer Relations.
1/5
GoogleWhat's wrong with you?
Hello lacus, I'm sorry to hear about your experience. Could you please provide more details by contacting us at review@countrywide.co.uk? We would like to understand what went wrong and how we can assist you. Kind regards, Lucy, Customer Relations.
5/5
GoogleDon' quite understand the low reviews. I couldn't have wished for a better services that I received from this great team. Thank you for all you help with my sale.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleJust sold an apartment in Birmingham through Dixons. Excellent service, prompt viewings and quick sale for the right price. They worked well with existing tenants and coordinated with purchasers. Would definitely recommend Dixons as knowledgeable about the market and thoroughly professional in their dealings with us.
Wonderful to read David that the team at Dixons, Birmingham City Centre, were able to gain you a quick sale at the right price for you while providing a excellent service for both you and your tenants. Thank you for your 5* review and for your recommendation. Best wishes, Scott
5/5
GoogleI have recently purchased an apartment through Dixons, they are both efficient and pleasant to deal with. The team is very knowledgeable and ensured a smooth sale process from start to finish. Will definitely come back to them in the future!
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
5/5
GoogleExcellent service, especially from Andy! Made selling my apartment easy and stress free. Would highly recommend!
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI wanted to sell my flat quickly and Ian from Dixon’s was great from start to finish. Would certainly recommend and will be using again. Great service at a fair price.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI purchased my first flat in Park Central with Dixons agent Surya Gupta - he was extremely friendly, knowledgeable and responsive to emails! Would highly recommend this agent who made the slightly daunting process of purchasing a property much more manageable :)
Thank you Lee for your 5* review of Surya and the team at Dixons, Birmingham City Centre. It is wonderful to read you would highly recommend the team and that you found the team friendly, knowledgeable and the process of purchasing a property more manageable. Kind regards, Scott.
1/5
GoogleVery irresponsive... Never reply any email, will answer your call but never confirm viewing schedule. Completely given up after contacting them 5-6 times for viewing
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleI am really happy on how Ian dealt from start until the completion. He was one of the amazing estate agents I ever met. Should I aim buying more properties, I will definitely go for him.
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
5/5
GoogleBig thanks to Dixons and Ian Walker leading the residential sales team in selling my city centre property. A persistent and professional approach in difficult times. Excellent advice and communication.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
GoogleAndy at Dixons went above and beyond what was needed of him to ensure everything went smoothly. Fantastic service from start to finish.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleHaving sold a flat in the city center within a couple of months for a reasonable price we were happy with the service and the proactiveness of Ian Walker particulary. Would recommend Dixons to anyone wanting to sell their property
Thanks David, Mark.
5/5
GoogleAmazing support through the entire process. We are very happy and would definitely recommend
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleThey were calm and gave good advice and their communication was fantastic throughout
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI purchased a 1 bedroom flat through Dixon’s. They were very Professional. Ian the branch manager is a pleasure to deal with and helped me negotiate an excellent price with the seller.
Good Morning Ejaz, Congratulations on your recent flat puchase! Thank you for taking the time to write excellent 5* review for Ian and the team at Dixons in Birmingham. Kind regards, Maryjane.
5/5
GoogleDixon’s were very supportive throughout the process and really helped get the purchase through in 3 months which was very appreciated. Would definitely recommend using this team.
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
1/5
GoogleBecause of these type of agent , the man whoes earning is national minimum wage cant afford the normal house in Birmingham . These type agents are cancer for society.. because of these properties agents …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dixons's Birmingham office has 124 reviews across 1 platform: 124 on Google.
Dixons Birmingham is rated 4.5 out of 5 across all 124 reviews, and 4.5 out of 5 on Google from 124 reviews.
Dixons Birmingham, West 2, 20 Suffolk Street Queensway, Birmingham, B1 1LW.
