Trusted Agent profile
★★★★★
207 reviews across 1 platform
4-6 High Street, Sutton Coldfield, B72 1XA, Birmingham B72 1XA
Connells's Birmingham office at 4-6 High Street is rated 4.6 out of 5 across 207 reviews on 1 platform, including 207 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleI instructed Sophia on a letting matter and was extremely happy with the service she provided. She was able to take pictures, market my property, find the tenants and have them moved in all within a month. Sophia always returned calls and emails and I found her to be very professional. I would recommend Sophia.
4/5
GoogleMany thanks to Meg and Hannah. Thanks for their prompt reply. They are so kind and patient to assist us with the house rental procedure and fix the problems so we can move in shortly.
5/5
GoogleHannah and her team are truly professional and very committed. Hannah is the most efficient estate agent that I have ever encountered. My house is rent out at a good price in less than a month despite the economic downturn. Thank you so much for your help.
5/5
GoogleWe would like to thank Connells, amazing service. Every step of the way they guided us and helped us with our move, both selling and buying. We couldn't have done it without them. Especially Helen Kent and also Caroline, Sam and Charlotte who are amazing. Thank you. Would recommend Connells to anyone thinking of selling. Mary & Tommy
5/5
GoogleIan Goodyear was exceptional throughout the mortgage application process. Highly knowledgable and keen to provide expert guidance, he went above and beyond to get our mortgage approved in a timely fashion. Highly recommended.
5/5
GoogleSian did an excellent job in getting our mortgage approved. We are first time buyers and every step of the process was crystal clear and she notified us of every change!!
Many thanks for the fantastic 5* review Harry. Kind regards, Lucy, Customer Relations.
5/5
GoogleMyself and my partner had the absolute pleasure of working with Joseph Perrins from Sutton Coldfield, Connells. From the moment we met him at the first house viewing to the day we got the keys, he supported us through every step. As first time buyers this was important for us, to feel like we had the support we needed; No question was too much, no amount of phone calls or emails were too much. He has a nature about him that is extremely friendly and kind, as well as being a great communicator (face to face, over the phone and on email) and that’s exactly what we were looking for. 4 months and we had moved in, it was a dream come true (still is!!) One that wouldn’t have been possible without Joe there every step of the way. Thank you so much for everything Joe!
5/5
GoogleBest Letting Agency . Our experience was outstanding. Eleanor was very friendly, professional and helpful. Due to the current situation she was following all the gov guidelines for our safety and we really appreciate that. Big thank you for the hole team for processing and helping with all the paperwork asap.PositiveProfessionalism
5/5
GoogleFrom the first viewing to regular communication we have been really impressed with Connells Sutton Coldfield. Helen has been excellent when dealing with our enquiries. Speed of response, clarity of information is really important for both parties for a smooth process. As a purchaser we couldn't have been happier. Thank you.PositiveProfessionalism
5/5
GoogleConnell’s, specifically Sian, was very helpful as my broker when I was looking at changing my mortgage. The service was quick and informative. She managed to find me a good deal and was there every step of the way. Thank you!
Thank you for taking the time to share your experience and for your wonderful 5* review Rebekah! Kind regards, Lucy, Customer Relations.
5/5
GoogleThe connells rental team is knowledgeable and helpful with my search for a rental property. I have had many issues in my search but Pippa was nothing but helpful and understanding of my situation. The property I viewed I did not proceed with but would like to recommend this agent for anyone looking to rent
5/5
GoogleThis is the 2nd time I’ve used Connells to facilitate a property sale. And they never fail to disappoint. From start to finish they provide an extremely professional, polite and prompt service. But above all, they are realistic. Which I really appreciate. I would highly recommend Connells to anyone who is looking to sell their house quickly and with the least amount of stress as possible. Once again thank you guys. Until the next time 👍
5/5
Google5* Service from Sian Williams our mortgage adviser at Connells. She made our experience so easy and so smooth. Super pleased ! Couldn't recommend her enough!
Many thanks for the fantastic recommendation and 5* review Olivia. Kind regards, Lucy, Customer Relations.
5/5
GoogleWould recommend Connell’s Sutton Coldfield branch, they have been extremely supportive with our sale and onward purchase. A big thank you to Ashton and Ian.
5/5
GoogleAfter instructing 2 other agents in Sutton Coldfield to sell my property, and receiving very poor customer service I instructed Connells. Not only did they find a buyer quickly but Charlotte kept me up to date with the process right through to completion, nothing was to much trouble for her. Thank you
5/5
GoogleVery helpful and professional team from start to finish. Took longer due to COVID-19. All the team at Connells had our best interests and when the day finally came it all went smoothly. Thanks to Helen, Karen and Caroline for all your assistance.PositiveResponsiveness, Professionalism
5/5
GoogleMy husband and I are in the process of purchasing a property through Connells in Sutton Coldfield. Helen Kent is our agent and has been fantastic with responding to our queries quickly and keeping us up to date. Wonderful service. Would highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleMy Letting agent, Hannah was really helpful and understood what my request to found out our first property in England. I would highly recommend anyone who are looking for a properties, she is the right choice.
1/5
GoogleWent for a viewing no one was there to greet me i waited ages. I called for them to say they was there... waited more none turned up. Rang when i got home to be told it was 15 min prior . I had it on text msg confirming . Very unprofessional would waste my time and money on them again. There loss!
Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
5/5
GoogleVery impressed with Connells estate agent especially Ashton who helped us through the process of selling the property. She is very attentive and always there to help. I can not recommend them highly enough.
5/5
GoogleI've had an amazing experience with Connells Sutton. Ellie has been unbelievable, helpful throughout and has found us an amazing tenant. She has kept us informed every step of the way. Thank you Ellie for all you support through the process, you are an absolute star!!
5/5
GoogleDealt with Sophia, who was very knowledgeable and friendly. Really felt like she had my best interests at heart. Carefully selected my tenant, rather than just letting it to the first viewer. Strongly recommend using her, wouldn’t go anywhere else!
5/5
GoogleWhere shall I begin! Firstly by thanking Dev & Hannah from connells Sutton. From start to finish with my renting process these guys helped me, they were patient and understanding as I have anxiety problems. Being in my old house for over 12 years everything had changed and I was like a headless chicken, they were the only estate agent who actually took the time to listen to me. I think one day I called them about 10 times and not once did they make me feel bad for doing so. I would recommend them to everyone, infact I have done already. Thankyou connells especially dev and hannah xxx
5/5
GoogleI cannot speak highly enough of my experience with Ashton from Connells, Sutton Coldfield. Having not managed to sell a luxury Apartment during the Pandemic and after changing Estate Agents for a second time, we were fortunate to secure a sale earlier this year. After 4 months the sales process seemed to be going nowhere, but once Ashton got on the case, we worked closely together and within a month got the exchange and completion over the line. What a result. Many thanks. Always phoning back, chasing Solicitors every day, following up with Us(Buyers) and Purchasers, translating conveyancing jargon, and keeping everything moving. Grest communicator, totally professional, great understanding of not only the Estate Agents role, but also the post Sales process from Sale to completion. Can highly recommend her.
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Connells's Birmingham office has 207 reviews across 1 platform: 207 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Connells Sutton Coldfield is rated 4.6 out of 5 across all 207 reviews, and 4.6 out of 5 on Google from 207 reviews, checked 9 October 2026.
Connells Sutton Coldfield, 4-6 High Street, Sutton Coldfield, B72 1XA, Birmingham B72 1XA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.