4/5
GoogleGood service, easy to use and I would reccomend. Joe Fletcher was very helpful
Trusted Agent profile · Birmingham
Connells Lettings Birmingham reviews
★★★★★
385 reviews across 1 platform
\t, 145, Birmingham, B3 3LP
Connells Lettings's office in Birmingham, at \t, is rated 3.8 out of 5 across 385 reviews on 1 platform, including 385 Google reviews rated 3.8.
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Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google5/5
GoogleAmazing service received from Dori in Birmingham City Center Branch. She was so helpful and prompt with answering all my sometimes challenging queries. She was really honest and upfront. I will definitely use Connells in the future. Thank you :)
Agent replied · 13 June 2024
Hello, thank you so much for taking the time to provide our Connells team with a 5-star review. We are so happy to hear Dori and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.
5/5
GoogleAs an international student, it was hard finding the right apartment, however Connells made it so easy and the entire tenancy process was smooth, Special thanks to Joe and Ellie.PositiveProfessionalism
5/5
GoogleExcellent Service. Can't thank Joe and Ellie at Connels enough for their help and support throughout the property search process. I highly recommend them to find your home in Birmingham.
5/5
GoogleAmazing service, Dori made the moving to a new apartment easy, she is professional and always available to help with anything. Thank you.
5/5
GoogleJack is very thorough & helpful with the process from starting to End. Would definitely recommend his service @Connells - Birmingham City Branch.
5/5
GoogleI am happy to write a well deserved 5 star review for Connells - most importantly Ella who dealt with my move in from start to finish. I was under pressure to find a property and she has had a supportive nature from the start - answering questions on her days off to staying after working hours until completion. I would recommend the Connells team and can’t thank them enough .
5/5
GoogleVinnay has been extremely professional and methodical in all our dealings, keeping me updated along the way and proactively chasing those involved in the transaction when required. Excellent service!
5/5
GoogleBest Estate agents in the area, with amazing staff. I have been assisted by a lovely lady called Aisha for my property search, and a gentleman called Joe for the viewings, they are absolute brilliant and very responsive. A lady called Ellie, helped me through the application process, very professionally and friendly. Always professional and ready to assist, I have been offered property up to my expectation and need. I do recommend Connells to anyone looking property.
1/5
GoogleNever answer the phone, tried to reach them about a property for about 2 weeks and neither sales nor lettings answer the calls
5/5
GoogleNice team and a great place to work in and definitely to be served. My experience with Connells wasn't great so far, so I didn't rate the other branches, so I had low expectations to go here, but me and my wife we said let's give it a go, why not and in the end we have been impressed, and that's not always easy after you worked even for the royal family. We are a simple and young couple, walking around in t-shirts, but yesterday we met Luke, this guy was amazing and brought us from not wanting to go in your agency to wanting to sign the deal with him yesterday. If any manager can read this please give him an extra day off or a bonus, as he deserved it. He was the first one so far not looking at us down, just because our budget wasn't the best or because we were not wearing expensive clothes. Because of him you got 5 stars and definitely we will go back to him.
1/5
GoogleDo not use their lettings service!!! They never answer the calls
Agent replied · 13 June 2024
Hello, I am sorry you feel this way please email me at complianceresidential@connells.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
Googlefast response, excellent services, highly recommendation.
Agent replied · 23 August 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
GooglePhoned this estate agent to view a property ot was literally just been advertised. Was told i would receive a call back no call back so i phoned and was told fully booked crook estate agent wont bother with this horrible estate agent again. So called harry gives his freinds priority if you take mortgage with them fraudsters
5/5
GoogleJoe was brilliant answer my questions would Highley recommend
5/5
GoogleMy purchase was made smooth and stress free thanks to Luke Taylor and Lauren Pyatt at the Great Charles street branch. Would definetly recommend Connells if you are a first time buyer.
5/5
GoogleExcellent work from Jack speed. Recommended him for mortgage application.
Agent replied · 13 June 2024
Many thanks Pinal Patel for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery professional team to deal with in particular Aisha and Jo. They respond promptly with details and info required in my exeprience. SUPER SERVICEPositiveResponsiveness, Professionalism
5/5
GoogleGood team and excellent customer service. Branch manager Joe went above and beyond to get the job completed.
5/5
GoogleVery patient and helpful. Communication was efficient and fast.
Agent replied · 13 June 2024
Thank you for leaving us your superb 5* review vincexmani “vincexmani” Gaming. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had to find a place at the very last minute and Connells Birmingham helped me so much. They were attentive, patient and professional with regards to my tenancy process all the way to the end. Shennay, Leon, Johanna and Dori altogether made the journey towards signing my agreement that much easier, I’m very happy to have gone through this lettings agency.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleSetting the pace in estate agency for over 80 years: Connells is one of the country's largest sellers of new homes acting on behalf of some of the top UK developers, private sellers, and many regional and local house builders.
Agent replied · 13 June 2024
Hello Michael, thank you for your 5-star review.
5/5
GoogleFantastic swift & smooth service by Micheal, Harrison, Angela & Dominique. Very pleased with pictures taken by Clive.
Agent replied · 13 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am incredibly happy with the fantastic Jack`s Job. He did helping me sort out my mortgage easily an clearly. This company and whole team really impressed me and I have not a bad word to say about it! If you want an excellent mortgage deal with all the stress taken away from it, you have to use this company!PositiveResponsiveness, Quality, Professionalism
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Tell us what you need and we'll put you in touch. Connells Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
