5/5
GoogleLara always answers back to my emails very quickly! Good service... Great team 😊 …
Agent replied · 11 June 2024
Thanks Jade, we'll ensure Lara receives your kind words!
Trusted Agent profile · Birmingham
Centrick Birmingham reviews
★★★★★
2,118 reviews across 3 platforms
The Exchange,​ 19 Newhall Street, Birmingham, B3 3PJ
Centrick's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,118 reviews on three platforms, including 346 Google reviews rated 2.8.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google4/5
TrustpilotFrom my experience
From my experience, I know it is prudent and serious
Agent replied · 10 June 2024
Hi Yan, Thank you for leaving this 4 star review. We really appreciate it. Kind regards, Centrick
5/5
GoogleThe best estate agency in Birmingham. They manage most of our portfolio and are always willing to show us flats on short notice. I have been dealing with Richard, Andy, David and Sarah all of whom are great and very easy to deal with. A fantastic team who are always willing to help!
1/5
GoogleBad service from the beginning and only care about the money.. POOR SERVICE AND MANAGEMENT.. ALL SHANE CARES ABOUT IS MONEY 💰 😒 🏃♂️ RUN …
5/5
TrustpilotLara has given me great and effective…
Lara has given me great and effective service.
Agent replied · 10 June 2024
Hi Deep, Thank you for taking the time out to write this review and for your kind words regarding Lara. We will ensure they are passed on. Kind regards, Centrick
5/5
TrustpilotMy query was answered and handled
My query was answered and handled. Very professional.
Agent replied · 10 June 2024
Hi Manuchim, Thank you for taking the time out to write this 5 star review and giving us great feedback. We really appreciate it. Kind regards, Centrick
5/5
TrustpilotExcellent customer service (Lara)
Thanks for Lara lightning fast response. Excellent customer service
Agent replied · 10 June 2024
Hi AJ, thanks so much for taking the time to leave your review and for your kind words about Lara, we'll ensure they are passed onto her. Kind regards, Centrick
5/5
GoogleExcellent service always get a quick response from Lara
Agent replied · 11 June 2024
Thanks Denise fro your kind words and the review! We'll make sure Lara receives your compliments.
1/5
GoogleThe most unprofessional and disorganised company I have ever had the displeasure of dealing with. Feel free to check the comment in their other google profile (Centrick Birmingham) to understand how this agency works. Avoid at all costs.NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleI am really happy with the quick responses from Lara & rent team
Agent replied · 11 June 2024
Thanks Sebastian, we'll ensure Lara and the rents team receive your kind words.
5/5
GoogleCentrick have rented two apartments in central birmingham for me now both within the first few days, very good professional service - exceeding my expectations. Sarah, Anil and Aaron in the lettings team and Hayley in the management team have all provided a great all round service - would highly recommend.
1/5
GoogleAnother tinpot management company, quick enough to take your fees but there staff never reply or respond to emails regarding issues on the site!
5/5
TrustpilotVery quick and friendly response from…
Very quick and friendly response from Lara. Much appreciated.
Agent replied · 10 June 2024
Hi Sam, thank you for the review. We'll make sure it's passed onto Lara. Kind regards, Centrick
5/5
GoogleI had been searching for an apartment for ages and equally dealt with a couple of other agencies. finally, I found a very lovely apartment through Centrick, but unfortunately it was taken but they immediately found another apartment that was even better for me. the staff too are very lovely.
5/5
GoogleLara white was a great help in responding to my emails!PositiveResponsiveness
Agent replied · 11 June 2024
Thanks Kent, we'll ensure Lara receives your kind words!
5/5
GoogleLara - very responsive and gives good, realistic, commercial advice.
Agent replied · 11 June 2024
Thanks Rob! We'll ensure your comments are passed on
5/5
GoogleCENTRICK are just Completely AWESOME in every way
Agent replied · 11 June 2024
Thank you Richard for this review, great to receive especially during these challenging times. Is there a particular department you have been dealing with. Keep safe
1/5
GoogleThe worst building management I’ve ever seen!!!! Boiler not working for the whole building for 1 week now??? Lift stopped working for 2 months!!! Doors broken... useless and not professional at all!!NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe are centrick property's loyal customers, use their service every year,especially a big thank you to a young lady called Tracy, she was very helpful and professional,gave us lots of advices in letting a property and tried to make things easier for us. Strongly recommend.
5/5
GoogleGood Agent, I rent my apartment from my home country and just using e-mail and telephone, contacted with one of their staff named Tracy. Easy to rent. And when I have problems, just call the Service department, it really helps. Good location, safety, very satisfy
5/5
GoogleWe are centrick property's loyal customers, use their service every year,especially a big thank you to a young lady called Tracy, she was very helpful and professional,gave us lots of advices in letting a property and tried to make things easier for us. Strongly recommend.
1/5
TrustpilotTerrible service.
Agent replied · 25 September 2026
Hi Le, Thank you for your feedback. We regret to hear about any challenges in reaching our team. We’ve requested your information through this review to investigate further. Please provide your name and property details or get in touch with us directly at customerservice@centrick.co.uk. Kind Regards, Centrick
5/5
GoogleI have dealt with Centrick Property over the last two years specifically with David Hanford and Laura Christmas. I have bought a number of properties through them and are managing my portfolio. I received an excellent professional service.I will highly recommend them. Manjit Singh
4/5
GoogleSearching for a flat to rent could be stressful especially when you dealing with different agencies. When I rang Centrick to arrange viewing I received great service. I have been dealing with Harry and Sarah, very helping and supportive team. Highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
