1/5
GoogleReally poor management of MH Maidstone. The building has gown down hill since centrick took over.
Trusted Agent profile · Birmingham
Centrick Birmingham reviews
★★★★★
2,118 reviews across 3 platforms
The Exchange,​ 19 Newhall Street, Birmingham, B3 3PJ
Centrick's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,118 reviews on three platforms, including 346 Google reviews rated 2.8.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google5/5
GoogleSome of the best customer service I've ever experienced. I highly recommend the team in Solihull and would recommend anyone to buy or rent a property from them. Thanks for all of your help and support over the last year!
4/5
GoogleI was looking for a studio few days ago; one of my friends suggests me to go to Centrick property. Excellent service with Tracy, she is very friendly, helpful and with patience as well, happy to dealt with her.
5/5
TrustpilotCentrick
My mum and dad doing great job of running this
1/5
TrustpilotLIARS AND THIEVES
Agent replied · 10 June 2024
Hi Elly, We’re sorry to read about your experience and appreciate you taking the time to share your feedback. We understand how frustrating and distressing ongoing repair issues and delays in communication can be. We would like the opportunity to review the concerns you have raised regarding the repairs and reimbursement mentioned. Please could you send your property details and any relevant correspondence to customerservice@centrick.co.uk so our team can investigate this further and respond directly. Many thanks, Centrick
5/5
GoogleVery good service, I had some issues in our property and Hayley White helped us to solve the issues really efficiently. Thanks for the help and I recommend to use this company's services!
5/5
TrustpilotGood letting service
I have used the letting service in Centrick for years. Their letting team is providing excellent service and they can efficiently help me to source the good tenants.
5/5
GoogleI have been very impressed with the speed and efficiency of Kal Ahmed on accounts service. She's very courteous and a credit to your company.
5/5
GoogleReceived awesome Service and support from Centrick. Entire staff is very helping and supportive. I didn't felt any hassle contacting them and getting things sorted. Highly recommend. Thanks a lot Centrick
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hi Kerry, Thank you for your review. Kind Regards, Centrick
4/5
Googleoverall, our experience with centrick has been good. the only problem is i moved in and the toilet doesnt flush. minor issue that will hopefully be fixed today.
5/5
GoogleVery happy with the way the transfer has been handled by Centrick. Nothing was too much trouble.
5/5
GoogleI have purchased my property through Centrick property. Excellent services from Tracy Lu. I am definitely looking to invest more properties from her in the future. Bowen
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hi 71Lektor, Thank you for sharing your feedback. We’re sorry to hear that you’re dissatisfied with your experience. Please contact us at customerservice@centrick.co.uk with your name, property, and concern so we can assist you further. Kind Regards, Centrick
1/5
GoogleCowboys!
Agent replied · 16 April 2026
Hi Maxwell, Thank you for sharing your feedback. We’re sorry to hear that you’re dissatisfied with your experience. Please contact us at customerservice@centrick.co.uk with your name, property, and concern so we can assist you further. Kind Regards, Centrick
5/5
GoogleEasy to work with and made the whole process of moving seemless. Would recomend the service Tom and the rest of the team provide!
5/5
GoogleVery helpful, professional and non intrusive property agency who are always on hand when necessary. Would recommend Centrick Property to anybody looking to rent.
1/5
GoogleShocking. Rude arrogant staff who have not got their customers interest at heart. A very poor management agent.
2/5
GoogleNever going back to again incorrect billing, poor service and no privacy in own home always coming to inspect how annoying.
5/5
GoogleService was excellent and Tom Hayden knew his stuff. Brilliant job and got exactly what I was looking for.
1/5
GoogleBy far the worst management companyNegativeQuality, Value
1/5
GoogleRating only, no written review.
Agent replied · 1 September 2025
Hi Sonia, Thank you for taking the team to leave a review. We’re sorry to hear that you’re dissatisfied with your experience. Please contact us at customerservice@centrick.co.uk with your name, property, and concern so we can assist you further. Kind regards, Centrick
5/5
GoogleFantastic help, understanding and excellent customer service from Katherine Kellard today. Thank You.
5/5
Googlea very nice girl, giving a significant number of suggestions and always smiling.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
