Trusted Agent profile · Birmingham

Centrick Birmingham reviews

3.9

★★★★★ Good

2,118 reviews across 3 platforms

The Exchange,​ 19 Newhall Street, Birmingham, B3 3PJ

Centrick's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,118 reviews on three platforms, including 346 Google reviews rated 2.8.

Google logo

2.8 / 5

346

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,770

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

the company and Mr Quentin Lee are…

the company and Mr Quentin Lee are great.

Moslem · 2 February 2023

Agent replied · 10 June 2024

Thank you for leaving us a 5 star review!

5/5

Trustpilot

Excellent experience

Happy experience with Mr. Quentin Lee, who provided us excellent customer service.

Joyce · 5 September 2022

Agent replied · 10 June 2024

Thank you for leaving us a 5 star review!We really appreciate your kind words and we will be sure to pass them on to Quentin.Kind regards, Centrick.

5/5

Google

I am new to Birmingham, fresh out of university. I am glad that I found Centrick through a friend because they really saved me from a lot of anxiety of looking for a flat in a new city. The staff are friendly and very helpful. They are very clear with their fees and quick with their service. I will use their service again.

Nate · 12 June 2013

5/5

Trustpilot

Lovely staff

Lovely staff, I was looking for a last-minute flat, and the centrick staff was very helpful and super efficient.

Ines · 13 August 2021

Agent replied · 10 June 2024

Hi Ines, Thank you for your 5 star review, we really appreciate it. Kind regards, Centrick

4/5

Trustpilot

Thanks for Quentin looking for the…

Thanks for Quentin looking for the houses for me with so much patience.

Yunzhi · 29 June 2022

Agent replied · 10 June 2024

Thank you so much for leaving a review! Your kind words will be passed on. Best, Centrick

5/5

Trustpilot

Helpful Services

lovely and supported

Goda · 16 June 2023

Agent replied · 10 June 2024

Hi Goda, thank you for leaving us a 5* review and kind words. Kindest regards, Centrick.

5/5

Trustpilot

Sirius 1/9/2022

Helpful, detailed explanation, polite, great viewing experience with Mr. Quentin Lee

Hei · 5 September 2022

Agent replied · 10 June 2024

Hi there, thank you so much ofr leaving us a 5 star review. Your kind words will be passed onto Quentin. Best, Centrick

2/5

Google

Centrick property has been managing our block of apartment for the last 4 years. We have had a lot of issues with them i.e. lack of transparency, incorrect billing and extremely poor service. Overall I would not recommend this company to anyone. Only use Centrick if you want extremely basic service with no management oversight and are willing to pay hefty money.

Amit · 12 June 2013

1/5

Google

Please be aware of this company We big is

Raff · 9 November 2024

5/5

Trustpilot

Very good experience!

Very good experience!All the staff is professional and available for every enquiry!Best agency in Uk so far.

Lorenzo · 23 September 2021

Agent replied · 10 June 2024

Hi Lorenzo, Thank you for taking the time out to write this review and for your kind words. We really appreciate it! Kind regards, Centrick

5/5

Google

Fabulous customer service from Christiana at Centrik. 5 starsPositiveResponsiveness, Quality, Professionalism, Value

Wendy · 10 June 2022

Agent replied · 11 June 2024

Hi Wendy, thanks for the lovely review about Christiana! We'll ensure it's passed onto her. Kind regards, Centrick

5/5

Trustpilot

Very professional property viewing…

Very professional property viewing carried out, kept me up-to-date with timing, very knowledgeable answered all the questions and queries with regards to property. Addressed all genuine concerns which resulted ultimately in me to making an offer thanks again Luca for all your help

Payas · 18 July 2022

5/5

Google

Received amazing service throughout my tendency over the past year - In particular focus to Tori Robinson - always helpful and friendly!

Jane · 10 June 2020

Agent replied · 11 June 2024

Thanks for taking the time to leave your kind review Rachel and we will ensure Tori receives your kind words. Many thanks, Centrick

5/5

Trustpilot

Very professional agency with good…

Very professional agency with good condition apartments!

Kany · 5 December 2022

Agent replied · 10 June 2024

Thank you for leaving us a 5 star review!!

5/5

Google

I have had various dealings with Centrick Property recently and on each occasion have found them to be efficient and professional at all levels from Management right through to the team of dedicated employees. They are a warm and friendly company with service and quality that is second to none. I would have no hesitation in recommending them to anyone.

Scarlett · 12 June 2013

5/5

Trustpilot

Great experience

Great experience, never had an issue and always there when needed!

Jake · 6 June 2022

Agent replied · 10 June 2024

Hi Jake, Thank you for taking the time out to write this 5 star review. We really appreciate it. Kind regards, Centrick

4/5

Trustpilot

Helpful broker Quentin

Helpful broker Quentin. Was good with answering my questions promptly

RM · 19 July 2022

Agent replied · 10 June 2024

Thanks for taking the time to leave us a review! Best, Centrick

5/5

Trustpilot

Excellent service from Lara and the…

Excellent service from Lara and the other team members I dealt with. Answered queries quickly abs professionally.

Customer · 29 June 2021

Agent replied · 10 June 2024

Hi there,Thank you for taking the time to write this review. We will make sure your kind words are passed on to Lara. Kind regards, Centrick

5/5

Trustpilot

Hollie really was amazing

Hollie really was amazing! Helped me a lot with the rental process! Thank you hollie!! :)

Kealeigh · 27 August 2021

Agent replied · 10 June 2024

HI Kealeigh, Thank you for taking the time out to write this review and for your kinds words regarding Hollie. We will ensure they are passed on. Kind regards, Centrick

5/5

Trustpilot

Good experience

Good experience, Quentin did a good job

ProdBy · 11 November 2022

Agent replied · 10 June 2024

Thank you for leaving us a 5 star review!We really appreciate your kind words and we will be sure to pass them on to QuentinKindest Regards

5/5

Trustpilot

Great response time and helpful…

Great response time and helpful throughout the process

Customer · 2 October 2022

Agent replied · 10 June 2024

Thank you for leaving a 5-star review! Kindest regards, Centrick

5/5

Trustpilot

Mark

MarkIs the best customer service and experienced polite man.

Abdulahi · 19 August 2022

Agent replied · 10 June 2024

Thank you for leaving us a 5 star review!We really appreciate your kind words and we will be sure to pass them on to Mark.Best, Centrick.

1/5

Google

Absolutely horrendous service, no communications, everything something goes wrong in the building the blame the fund and keeps telling everyone people are not paying after two years of taking the building management

Farhad · 10 June 2023

5/5

Google

Great customer service experience from Lara. Very responsive and managed to sort my query in a very thoughtful way. Thanks

Eduarda · 10 June 2020

Agent replied · 11 June 2024

Thanks Eduarda, we'll ensure Lara receives your kind words.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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