Trusted Agent profile · Birmingham
★★★★★
2,118 reviews across 3 platforms
The Exchange,​ 19 Newhall Street, Birmingham, B3 3PJ
Centrick's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,118 reviews on three platforms, including 346 Google reviews rated 2.8.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
1/5
GoogleThe 5 star reviews on here are 100% fake. Centrick Birmingham / Chris Hart are so bad at their jobs it hurts. Lifts have been broken in our flat for months now, emails and phone calls are all ignored. Clearly they rely on customers getting so sick of their 'service' they just give up. Advice: don't move into a property managed by these clowns.
5/5
TrustpilotQuentin
QuentinGreat, very patient
Hi 玉琳 高, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
5/5
Trustpilotvery good and fast
very good and fastQuentin
Hi 师卿 张, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotMy experience was very quick and easy…
My experience was very quick and easy he made it very easy for us especially being a students
Hi Eleanor, thank you for leaving us a lovely review it's really appreciated! Best, Centrick
5/5
TrustpilotQuentin
Quentin He was a nice guy
Hi Chukwuwereoke, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
1/5
GoogleHave been renting a flat for a few months now, any issues reported are never resolved within a reasonable timeframe and take constant phone calls and emails for them to do anything, have had bad experience with contractors not turning up and leaving us without hot water for 3 weeks, can’t even get a meter reading after 5 weeks of trying...
5/5
TrustpilotQuentin good experience and well…
Quentin good experience and well informed
Hi Victor Chukwu, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
1/5
Trustpilotabsolute shambles
absolute shambles, lift not working, water leaks, poor management
Hi Paul, please could you email customerservice@centrick.co.uk with your property details in order for us to look into this for you? Many thanks, Centrick
5/5
TrustpilotHelpful and polite
Helpful and polite, sorted out my problem.
Hi Paul, thank you for leaving us a 5* review. We will be sure to pass on your kind words to the team. Kindest regards, Centrick.
5/5
TrustpilotGreat
Great! Really helpful and efficient!
Hi Emma, thank you for leaving us a 5* review. Kindest regards, Centrick.
5/5
TrustpilotQuentin
Quentin Very kind and helpful
Hi A Patel, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
1/5
GoogleLeft residents with no service for many months
Hi Maria, please could you email customerservice@centrick.co.uk with your property details so that we can look into this for you?
5/5
TrustpilotVery helpful
Very helpful , solved my problem
Hi Ian, thank you for leaving us a 5* review. Kindest regards, Centrick.
5/5
TrustpilotI get great service from Centrick when…
I get great service from Centrick when I was letting a property through them. Thorough and detailed in all applications
Hi Sarah, Thank you for taking the time out to write this 5 star review! We really appreciate it. Kind regards, Centrick
5/5
TrustpilotChelsea offered nice and kind service…
Chelsea offered nice and kind service and good property recommendations.
Hi Lily, thank you for leaving us a 5* review, we will be sure to pass on your kind words to Chelsea! Kindest regards Centrick
5/5
TrustpilotTresita Browne = A1 customer service
5 Stars goes to Tresita Browne for always delivering an amazing customer service and following up on my queries.
Hi J S F G, Thank your for taking the time out to write this review and for your kind words regarding Tresita. Kind regards, Centrick
1/5
GoogleHorrible company bad customer service
Hi Kate, we're sorry to hear about this experience. Please could you email customerservice@centrick.co.uk with the property details so that we can look into this for you? Kind regards, Centrick
5/5
TrustpilotBest viewing
Best viewing, Bader Aldhubaib
Hi Bader Aldhubaib, thank you for leaving us a 5* review. We will be sure to pass on your kind words to the team. Kindest regards, Centrick
5/5
TrustpilotGreat customer service…Kudos to Mr…
Great customer service…Kudos to Mr quentin
Hi Balikis, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
TrustpilotGreat customer service
Very helpful response when needed!
Hi Argyrios, thank you for leaving us a 5* review. We will be sure to pass on your kind words to the team. Kindest regards, Centrick.
5/5
TrustpilotThe letting agent ( Quentin Lee) was…
The letting agent ( Quentin Lee) was very helpful
Hi Modinat, thank you for leaving us a 5* review, we will be sure to pass on your kind words to Quentin! Kindest regards Centrick
5/5
Trustpilotstaff efficiency
Cara Morris helped me book a flat, she had been very quick with her replies and very helpful while filling out the contracts.
Hi Akshita,Thank you for taking the time to write this review. We will make sure your kind words are passed on to Cara. Kind regards, Centrick
5/5
GoogleI would happily recommend "Tom Hayden" and "Kathryn James" from Centric Properties in Birmingham office to anyone looking to rent a property. They immediately acted upon my request and I have moved into nice apartment in less than 2 weeks’ time. Both responded in a friendly, helpful and professional manner. They made the viewing and tenant on-boarding processes as stress-free. Many thanks for your support!
5/5
TrustpilotMarwan Thank you so much!
Marwan Thank you so much!Amazing!
Hi 子诚 王, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Marwan. Kindest regards, Centrick.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
