Trusted Agent profile · Birmingham
★★★★★
2,117 reviews across 3 platforms
The Exchange,​ 19 Newhall Street, Birmingham, B3 3PJ
Centrick's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,117 reviews on three platforms, including 346 Google reviews rated 2.8.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
1/5
GoogleAdvised by seniors staff that they are unable to take payment by debit card unbelievable totally unresponsive generally sub standardNegativeResponsiveness
Hi Chris, We're sorry to hear you feel this way about your experience with us. If you could provide more details of your experience and send them to customerservice@centrick.co.uk, we can then look into this for you. Kind regards, Centrick
5/5
GoogleShoutout to tenancy managers Kiran and Precious at the Birmingham office who handled my many queries professionally, politely and quickly.
Hi Lucy, Thank you for taking the time out to write this review and for your kind words regarding Kiran and Precious. We will ensure they are passed on. Kind regards, Centrick
5/5
TrustpilotI am a resident of the axium I would…
I am a resident of the axium I would like to say that Marwan the concierge is very good. Thank you centrick.
Hi Kaiyu, Thank you for taking the time out to write this review and for your kind words regarding Marwan. We will ensure they are passed on. Kind regards, Centrick
5/5
TrustpilotExcellent service
Excellent service, and very polite guy!
Hi Andrew, thank you for taking the time to leave us a 5* review. Kind regards, Centrick.
3/5
TrustpilotOlga accomodate us well and answer our…
Olga accomodate us well and answer our queries.
Hi Kristian, thank you for leaving us a review. We will be sure to pass on your kind words to Olga. Kindest regards, Centrick.
5/5
TrustpilotQuentin gave a great viewing and was…
Quentin gave a great viewing and was super helpful with all of our queries.
Thank you for leaving us a 5 star review!
4/5
TrustpilotMy experience has been very good
My experience has been very good. I am still for my contract but so far very happy.
Hi Shahla, thank you for leaving us a review. We appreciate your kind words and will pass these on to the team. Kindest regards, Centrick.
1/5
TrustpilotAnd the award for the worst property…
And the award for the worst property management company goes to Centrick..Oh, and your con artist sidekick Ginger Energy
Hi there, we're really sorry to hear that you're not satisfied with us as a property management company. We care about our customers. If you could please offer us greater clarity on the issue you're experiencing at customerservice@centrick.co.uk so we can come to a resolution as quickly as possible. Best, Centrick
2/5
TrustpilotResponse times are not good
Response times are not good! Always have to chase...
Hi Charles, we're sorry to hear about this experience. Please could you email customerservice@centrick.co.uk with the property details? A member of the team can then contact you to discuss this further. Many thanks, Centrick
5/5
TrustpilotTHE BEST
A worker here NEVE, really helped me a lot and I am happy with the service I got.
Thank you for leaving us a 5 star review!We really appreciate your kind words and we will be sure to pass them on to Neve.Best, Centrick.
5/5
TrustpilotZohra from centrick has done really…
Zohra from centrick has done really good work and thank you for your quick services.BestManish
Thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to Zohra
1/5
GoogleRubbish service never get back to you simply past the book.and we have permit parking on our estate with one permit for a four bed house plus the service charge seems to up every year and they do less every year.if you are ever unfortunate enough to be waiting for miss G SUMMERS to ring back you will have to wait months
5/5
TrustpilotThank you.
Very happy with the service provided by Olga.
Hi customer, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Olga. Kindest regards, Centrick.
5/5
TrustpilotQuintin
Quintin. Very helpful and explained everything perfect
Hi, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
GoogleIt is always a pleasure working with Richard Storer. He is very professional and is always happy to help. Richard always has a friendly approach and whenever I have a query, he always returns my messages and resolves them promptly. He likes to make sure everything is running smoothly and is proactive is his approach to managing the properties he looks after. Keep up the good work Rich!
5/5
TrustpilotQuentin lee was very professional and…
Quentin lee was very professional and polite during the time I viewed the property.
Thank you for leaving us a 5 star review!
5/5
TrustpilotQuentin lee was an awesome agent
Quentin lee was an awesome agent, helped me a lot and was very professional.
Thank you or leaving us a 5 star review!
3/5
TrustpilotGlad to have lift back in service
Glad to have lift back in service after 5wks.
Hi Ellie, thank you for leaving us a 3* review. Kind regards, Centrick
1/5
GoogleThe 5 star reviews on here are 100% fake. Centrick Birmingham / Chris Hart are so bad at their jobs it hurts. Lifts have been broken in our flat for months now, emails and phone calls are all ignored. Clearly they rely on customers getting so sick of their 'service' they just give up. Advice: don't move into a property managed by these clowns.
5/5
TrustpilotMarwan
Marwan, handsome, very kind and friendly!
Hi Jie Zhang, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Marwan. Kindest regards, Centrick.
5/5
TrustpilotQuentin
QuentinGreat, very patient
Hi 玉琳 高, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
5/5
Trustpilotvery good and fast
very good and fastQuentin
Hi 师卿 张, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotMy experience was very quick and easy…
My experience was very quick and easy he made it very easy for us especially being a students
Hi Eleanor, thank you for leaving us a lovely review it's really appreciated! Best, Centrick
5/5
TrustpilotQuentin
Quentin He was a nice guy
Hi Chukwuwereoke, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
