Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleHaving worked in property for the past 15 years I have never before encountered worse service than provided by Chris Hart, Brogan Lewis and Sam Deffley who are the block management for my unit in the Dye works Leeds. I reported a leaking roof to them 24th April 2019, after tens of emails and calls we still don’t have any work even scheduled to take place.
A clear disregard for their leaseholders, please avoid using this company they are not set up to be able to care for the blocks they manage.
Rachel · 13 June 2020
★★★★★ 5/5
TrustpilotCredits to Tina Akintokun
Tina Akintokun, the Lettings Progressor of Centrick Birmingham, provided her professional service with an accurate & caring manner to help me to establish the tenancy. I would like to express my great thankfulness to her.
WONG · 29 September 2022
Agent replied · 12 June 2024
Thank you for leaving us a 5 star review!We really appreciate your kind words and we will be sure to pass them on to TinaKindest Regards Centrick.
★★★★★ 5/5
TrustpilotWe are very pleased with the service…
We are very pleased with the service provided by centrick consultant Quentin Lee.He was very cooperative, professional and gave us enough time to see the property, and had quick responses for our queries.
Juiz · 10 December 2022
Agent replied · 12 June 2024
thank you for leaving us a 5 star review!!we really appreciate your kind words and we will b sure to pass them on to quentin many thankscentrick
★★★★★ 5/5
TrustpilotQuentin Lee at Centrick estates showed…
Quentin Lee at Centrick estates showed me around, very friendly and professional and time efficient. I had a good experience with him
Hasan · 28 October 2023
Agent replied · 12 June 2024
Hi Hasan, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
★★★★★ 1/5
TrustpilotIf I could rate lower I would
If I could rate lower I would. Nothing done with any speed. No contact until you chase them up. Make out as if it’s not their job to speak with the landlord. Honestly would never ever use them again it’s awful
Meg · 24 November 2021
Agent replied · 12 June 2024
Hi Lindsey, We're really sorry you feel this way about your experience with us. Please can you email customerservice@centrick.co.uk with your personal and property details so we can look into this further and ensure it is passed on to the correct team. Kind regards, Centrick
★★★★★ 5/5
GoogleWhat can I say?, excellent service! every promise, was delivered before time. They communicated throughout (which is a rarity these days) and we knew exactly what was happening at all stages. Would thoroughly recommend Megan and her team.
Kevin · 15 June 2013
★★★★★ 1/5
TrustpilotCentrick - Avoid this horrendous company
Do not entertain this company. Absolutely horrendous. No service whatsoever, completely incompetent. No continuity of staff. Do absolutely nothing but call themselves Property Management. Shocking in every way.
Denise · 17 May 2023
Agent replied · 12 June 2024
Dear Denise, we’re sorry to hear the frustration with the current lift outage and maintenance situation at Miller Heights, we are currently working with all parties to resolve a number of historic issues. We recognise that this is impacting residents and are engaged at all levels to find the right solutions for all Miller Heights residents. Unfortunately, the solutions to some of the issues are complicated but please rest assured, we are committed to rectifying this and will schedule a residents meeting as soon as feasible so we can discuss the concerns and solution options.We appreciate your patience and if there is anything we can do to help in the meantime please contact your property manager or get in touch with customerservice@centrick.co.uk
★★★★★ 5/5
TrustpilotThank you, Holly
Thank you, Holly at Centrick, for assisting me professionally and promptly.
Jac · 13 June 2024
Agent replied · 24 December 2024
Hi Jack_3, thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to Holly. Kindest regards, Centrick
★★★★★ 5/5
GoogleCentrick and our contact, Stella have been extremely professional and helpful. They have done all they could to get us into our dream property. We could not say anything negative at all. We recommend using them if you can.PositiveResponsiveness, Quality, Professionalism, Value
Alison · 27 August 2021
Agent replied · 12 June 2024
Hi Alison, thanks so much for your lovely review and kind words about Stella, we'll ensure they are passed on. Many thanks, Centrick
★★★★★ 5/5
TrustpilotPolite and efficient response
Mr · 3 October 2024
Agent replied · 29 October 2024
Hi Mr Palmer, thank you for leaving us a review! We really appreciate your kind words. Kindest regards.
★★★★★ 5/5
TrustpilotLovely
Lovely , friendly and polite staffs. Thankyou for doing great service. Ma'm Rose!
Bbbb · 27 April 2024
Agent replied · 12 June 2024
Hi Cho, thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to Bernadette. Kindest regards, Centrick.
★★★★★ 5/5
Trustpilot10/10 for last minute bookings
I have currently been trying to get last-minute accommodation in Nottingham. With the help of a centrick and Maddy Page they have been so easy to talk to and have arranged viewings to help us secure an amazing property. Would highly recommend.
Jessica · 10 August 2021
Agent replied · 12 June 2024
Hi Jessica, Thank you for taking the time to write this review and for your kind words regarding Maddy. We will ensure they are passed on. Kind regards, Centrick
★★★★★ 5/5
TrustpilotNamrit dealt with my query quickly and…
Namrit dealt with my query quickly and professionally.
Laura · 26 July 2024
Agent replied · 24 August 2024
Hi Laura, thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to Namrit. Kindest regards, Centrick.
★★★★★ 5/5
TrustpilotGreat communication from Centrick
Centrick helped my partner and I secure a great Birmingham city center flat. Neve Tydemanhas has always been very nice and punctual and kept us in the loop every step of the way.
Andrei · 31 October 2022
Agent replied · 12 June 2024
Thank you for leaving us a 5-star review! We will be sure to pass on your feedback to NeveKind regards, Centrick
★★★★★ 1/5
TrustpilotPOOR MANAGEMENT
Centrick are an awful company, can't visit our Nephews as the lifts are constantly broken. Our family are paying out lots of money for a poor service.
Hayley · 20 May 2023
Agent replied · 12 June 2024
Dear Hayley, We apologise for the issues that your family have experienced and the effect that this has had on both residents and visitors. In order for us to look into this further, please could you email customerservice@centrick.co.k with the property details? Many thanks, Centrick
★★★★★ 5/5
GoogleCentrick helped us in the recent sale of our flat. All of the team, especially Andy and Richard, were extremely helpful and I would recommend Centrick to anybody looking to sell or let a property. Thanks again!
Katie · 15 June 2013
★★★★★ 5/5
TrustpilotI have received good customer service…
I have received good customer service from Ryan
Wilson · 19 July 2024
Agent replied · 24 August 2024
Hi wilson, thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to Ryan. Kindest regards, Centrick.
★★★★★ 1/5
TrustpilotAbsolutely dreadful
Absolutely dreadful, paying a traffic warden to go round for more money as they cannot accommodate a ‘short term’ building work, lift always broken and no effort to help in anyway, useless firm
Luke · 21 October 2022
Agent replied · 12 June 2024
We're sorry to hear about this experience, we're passionate about customer service and would like to help you resolve this issue. Please could you email customerservice@centrick.co.uk with your property details so we can ensure the correct team handle this for you urgently.Kindest regards, Centrick
★★★★★ 5/5
TrustpilotConcirage at orion building.
Concirage at orion building.Kamran and Lucus are amazing people,they are helpfull and doing a fantastic job
Shafiq · 15 February 2024
Agent replied · 12 June 2024
Hi, Shafiq. Thank you for taking the time out to write this review. We will ensure your feedback is passed on to Kamran and Lukasz. Kind regards, Centrick.
★★★★★ 4/5
TrustpilotGood call advisor gave me the relevant…
Good call advisor gave me the relevant information I needed. Was super helpful and really polite!
Ozman · 14 February 2024
Agent replied · 12 June 2024
Hi, Ozman. Thank you for taking the time out to write this review. We will ensure your feedback is passed on. Kind regards, Centrick.
★★★★★ 5/5
TrustpilotMarwan the axium concierge he does a…
Marwan the axium concierge he does a good job maintaining my packages. Professional at all times，helpful and joyfull
Zhaoyuan · 30 December 2023
Agent replied · 12 June 2024
Hi Zhaoyuan Liang, thank you for taking the time out to write this review and for your kind words regarding Marwan. We will ensure they are passed on. Kind regards, Centrick.
★★★★★ 5/5
TrustpilotMarwan thank you for your good work at…
Marwan thank you for your good work at the Axium.
Ysong · 7 June 2024
Agent replied · 12 June 2024
Hi Ysong, thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to Marwan. Kindest regards, Centrick.
★★★★★ 5/5
TrustpilotExcellent service and efficient…
Excellent service and efficient communication!
Joyce · 2 September 2024
Agent replied · 29 October 2024
Thank you for leaving us a 5 star review! We really appreciate your kind words, Kind Regards, Centrick
★★★★★ 5/5
TrustpilotMarwan helped me from the day I moved…
Marwan helped me from the day I moved in. He is very understanding and always does his work with a smile. So friendly.
管思琪 · 23 August 2023
Agent replied · 12 June 2024
Hi 管思琪, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Marwan. Kindest regards, Centrick.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
