Burchell Edwards Sheldon reviews in Birmingham

★★★★★ 5/5

Google

The staff have been very helpful even though we don’t live locally they have been very supportive and solved every issue without our presence we have been kept updated all the time during the process of renting.Our thanks goes to Oliver and Saqib.

Amal · 3 October 2026

★★★★★ 5/5

Google

Shennay was great at putting my property on the market for me. As a first time landlord I was very sceptical however she has made the process extremely easy, and has got my property rented within a week. Well done Shennay and the team in Sheldon.

Jervay · 29 May 2024

★★★★★ 5/5

Google

Met with Carys Parnell regarding a new mortgage, she was fantastic from start to finish, followed up after the meeting with all points discussed. Helped me with a mortgage in principle, I would highly recommend Carys to everyone for mortgage needs! Thank you Carys

Beth · 28 June 2024

★★★★★ 1/5

Google

Put an offer in to buy a property Doug was absolutely great and Jack the mortgage guy was very professional. The manager of the branch needs to reflect on the way he talks to buyers. He spoke to me as if I was a told of child and very pushy not considering that I have exams to sit. I told him I wanted a second viewing and was questioned why and what for. Absolutely rude and ruining the organisations reputation. Doug accommodated my request. I decided not to go ahead with buying property due to the way I was made to feel.

Simi · 27 October 2020

★★★★★ 5/5

Google

Saqib and Ollie from Burchell Edwards in Sheldon have been very helpfull and have responded very quickly to sort out any issues.

Daljit · 10 July 2026

★★★★★ 5/5

Google

Thank you, Carys, for making the remortgage process incredibly easy and uneventful, and for securing the best deal on the market at the time. Your support was greatly appreciated.

Marius · 10 May 2026

★★★★★ 5/5

Trustpilot

We are letting

We are letting - our Main contacts have been Through Megan M . She has proven knowledgeable around the new legislation. Flexible in her dealings with us . Most importantly easy to communicate with and responsive. Grace her colleague appeared friendly and focused and a team player. It’s early in the process but we are impressed

David · 13 June 2026

★★★★★ 1/5

Trustpilot

Stalybridge branch over promised under achieved

Put my property up for sale with them all they do is over promise, the staff have no idea, couldn’t accept any feed back and very patronising, everything was a struggle after 3 viewings in 7 months took house of the market with them. Absolutely useless as a manager of 40 years if they worked for me they would all be unemployed.Stalybridge branch over promised and under achieved.

Michael · 9 March 2026

★★★★★ 5/5

Trustpilot

Nikki Curry is best state agent in…

Nikki Curry is best state agent in Wakefield office, very professional, very informative looks after Landlord as well renters, advise appropriately, 5* experience. Will always use services

Mughees · 27 December 2025

★★★★★ 1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

★★★★★ 2/5

Google

2 stars, not necessarily for the service, as that was all straightforward and actually alright. However, they need to be careful about which landlords they associate with, as bad landlords will bring the estate agent's reputation down. I'm currently in dispute with my former landlord over my deposit. The landlord didn't do his due diligence and failed to do a check-in and check-out inventory, and is now making fraudulent claims against me and wants to retain my deposit, even though I've returned the property in a better and cleaner state than how it was at the start of my tenancy. The property was given to me in a filthy state of disrepair, despite the estate agent assuring me that it would be deep cleaned and repairs will be done before I move in. It didn't happen, I had to put the hard graft in to make it clean enough for my family and myself to live in. Kitchen cupboards were mouldy, unsanitary and falling apart, the garden and front drive were overgrown, broken windows, broken glass throughout the property, a hole in the living room ceiling, dodgy boiler, no lights in the bathroom, missing grouting and sealant around bath which resulted in leaks into the living room downstairs, and bedroom carpets filthy and full of soil and debris as if someone had been using the bedrooms for horticultural purposes. I was in a tight spot and didn't have much choice but to rent, so I had to take it, but I did hope the landlord would sort it out, but he didn't, and the estate agent didn't enforce the work to be done and didn't hold the landlord to account, thus enabling a rogue landlord. In hindsight, I would have requested that the repairs and work which needed to be done be written into the contract, as I have since learnt this can be done, so to anyone reading this, please insist on it before handing over your hard-earned money. Insist on check-in and check-out inventories, and in the absence of that, take photo and video evidence if you have a bad feeling about a prospective landlord. Good luck out there.

Selma · 26 September 2024

★★★★★ 5/5

Google

Great service from Ollie. He keep me updated every step of the way very helpful and respectful. Thankyou so much

Georgina · 10 June 2026

★★★★★ 5/5

Google

Fantastic experience with them. We've dealt with Sean and Carys and both have been amazing! Always friendly, always polite, quick to respond to any queries and overall they've made a daunting experience much easier to cope with.

Sonicchimp · 29 May 2024

★★★★★ 5/5

Google

I have had a lovely lady called Carys Parnell support me through my re-mortgage. I cannot praise this lady enough, as she was professional, efficient and worked hard to secure the best mortgage interest rate for me. I am truly grateful for all the support I received.

Amina · 8 October 2025

★★★★★ 1/5

Trustpilot

I wrote an email to one of their sales…

I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!

Rachel · 27 June 2026

★★★★★ 5/5

Google

Hello, Hope everyone is well at burchel edwards coventry road Birmingham. At the start of March 2024, i booked an appointment to discuss my mortgage application. Carys Parnell supported myself and my husband by going through the mortgage process. After that carys applied our mortgage , all the documents that was needed was ready by our side and mortgage got excepted with in weeks . Finally now our completion has done too. We got the keys aswell. I will highly recommend carys for mortgage advice etc. Kind regards Hira Ibrar

Hira · 28 July 2024

★★★★★ 5/5

Google

Very nice experience.

BINDU · 10 September 2026

★★★★★ 1/5

Google

Had our house on the market for a while and these guys came knocking asking if we’d prefer using them which we politely refused. Not a problem when you have a house on the market. However fast forward to recently when our house is now off the market and they still came knocking which is ridiculous and unwanted. This just means that if we ever look at putting our house back on, we won’t be using them. Also had a bad experience about 10 years ago as our vendors agent too. Don’t like their tactics and manner. Very sly and unnecessary. We’d personally avoid these guys.

Y2graham · 28 June 2024

★★★★★ 5/5

Google

Where do I start amazing people amazing services and just the smoothest process. Everyone in the office was lovely approachable and really helpful. Showed me around many houses and were really friendly. Then helped me find the right home and ensured that everything was correctly and quickly. I was a first time buyer so I didn’t know much but they helped me and talked me through all the process. There in house services are brilliant which I used as it saved me a lot of money and time. THANK YOU BURCHELL EDWARDS TEAM.

Sobia · 28 June 2024

★★★★★ 5/5

Trustpilot

Excellent Service

After using other Agents locally for many years, I have got to say the service I received from the team at Cheadle hulme was outstanding. From the minute I spoke to Jemma I knew I was experiencing a different level of service. I dealt with Louise who kept me update and informed through every viewing, just superb, snd not forgetting Liam who when I had any queries dealt with them immediately- Thankyou to the whole amazing team, you will now have my other houses to let. 5 ⭐️

Sharon · 11 July 2023

★★★★★ 5/5

Google

Fantastic Experience with Carys Carys was incredibly helpful through out our first-time buyer journey. She explained everything clearly, found the best mortgage for us and made the whole process smooth and stress-free. I highly recommend her!

Ibtihaj · 18 July 2025

★★★★★ 5/5

Google

Great service! Gracie and Beth were both very helpful and professional in helping us rent our home within a quick time frame. I would definitely recommend burchell edwards to others looking to rent. Thank you guys so much !

James · 30 January 2024

★★★★★ 1/5

Google

Absolutely Terrible, if i could rate 0 stars i would, I have called this Estate agents over 15 times spanning across a week or more to try to book viewings on over 5 different properties and they never answer there phone, I have left mutliple voicemails requesting a call back and have heard nothing, I would never recommend anyone to sell a Property with Burchill Edwards as they can never answer the phone to potential Buyers or even make a attempt to contact them back, Absolutely Shocking!

Liam · 29 May 2024

★★★★★ 1/5

Google

TERRIBLE! We had given them £320 in deposit in mid Feb this year for rental property which we were told is refundable but they could not find us a property. Despite this, 2.5 months later, they still have not given us a refund for this even after multiple calls and visits. Gracie does not reply to our calls or emails - this is absolutely disgraceful and I would not recommend trusting this company. If they don’t give me a refund as soon as possible, I will take this to to court.

Mumtaz · 29 May 2024