5/5
TrustpilotStafford’s finest
Patient, honest and empathetic. The best!
Trusted Agent profile · Birmingham
Burchell Edwards Erdington reviews in Birmingham
★★★★★
520 reviews across 2 platforms
Queens Court, Gravelly Hill North, Erdington, B23 6BJ, Birmingham, B23 6BJ
Burchell Edwards's office in Birmingham, at Queens Court, is rated 3.1 out of 5 across 520 reviews on two platforms, including 248 Google reviews rated 4.3.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot1/5
Googlecan't get through, never answer emails or phone. must be staffed by ghosts
1/5
TrustpilotThey haven’t returned our deposit yet
They haven’t returned our deposit yet, we left the property 3 months ago!! They ignored our calls. Avoid! ( Leeds)
1/5
TrustpilotPlease avoid
Please avoid. Had bad experience both buying and renting the property. The team lacks skills. Communication is very poor and this caused a lot of issues.
2/5
TrustpilotBridgefords Stafford work for their…
Bridgefords Stafford work for their landlords and do nothing for the tenants. Abysmal service throughout are 18 month tenancy and lengthy delay in receiving our deposit back.
1/5
GoogleMade viewing properties an impossibility. "Do you have a mortgage?" "Yes" "Well, we still need to book an appointment with our mortgage advisor."
5/5
TrustpilotFantastic Sales team
Fantastic Sales team, they provided a personal and professional service when selling our home. It was priced correctly and they supported us throughout a difficult process. Thank you!
5/5
TrustpilotHad a great experience with Bridgefords
Had a great experience with Bridgefords as our letting agent, made the process very simple and were really accommodating even during the current circumstances!
1/5
GoogleStaff very rude totally unhelpful waste of time space
1/5
GoogleIn one word to describe Burchell Edwards Erdington branch........USELESS!!!!
1/5
TrustpilotCommunication is absolutely horrendous
Communication is absolutely horrendous, emailed and contacted through right move and they never get in touch. Shocking company !
5/5
GoogleA great team. Professional and responsive, explained the whole process clearly. Thankyou! Would definitely recommendPositiveResponsiveness, Professionalism
5/5
GoogleRating only, no written review.
Agent replied · 17 April 2026
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
1/5
TrustpilotVery bad customer service,not…
Very bad customer service,not responding to emails or calls .Very bad communication.
5/5
GoogleVery professional service, quick response and a clear drive to deliver for customers. Took the stress out of house moving.
5/5
GoogleMark and ant helped me get the place I wanted excellent service.
5/5
GoogleRating only, no written review.
Agent replied · 22 January 2026
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
5/5
GoogleRating only, no written review.
Agent replied · 23 December 2025
We appreciate your feedback and are delighted with your review. If you have any comments to add, we’d be very interested to hear them.
5/5
GoogleRating only, no written review.
Agent replied · 22 November 2025
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
5/5
GoogleVery professional service. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleI don't have any word is disgusting
5/5
TrustpilotBridgefords in Stalybridge
Bridgefords in Stalybridge, excellent communication and photographs. Very impressed.
5/5
GoogleRating only, no written review.
Agent replied · 8 October 2025
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
1/5
TrustpilotIncompetent
Agree with all other reviews. This company failed in every possible way.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Burchell Edwards Erdington
How many reviews does Burchell Edwards Erdington have?
Burchell Edwards's Birmingham office has 520 reviews across two platforms: 248 on Google, 272 on Trustpilot (across the whole business).
What is Burchell Edwards Erdington's rating?
Burchell Edwards Erdington is rated 3.1 out of 5 across all 520 reviews, and 4.3 out of 5 on Google from 248 reviews.
Where is Burchell Edwards's Birmingham office?
Burchell Edwards Erdington, Queens Court, Gravelly Hill North, Erdington, B23 6BJ, Birmingham, B23 6BJ.
