Trusted Agent profile · Birmingham
★★★★★
399 reviews across 3 platforms
20 Adams Street, Off Dartmouth Middleway, Birmingham, B7 4LT
Big Yellow Self Storage Co Ltd's office in Birmingham, at 20 Adams Street, is rated 4.6 out of 5 across 399 reviews on three platforms, including 390 Google reviews rated 4.7.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleReally pleasant staff and are always willing to help. The place is clean and tidy. Great location for me and ample space for unloading/loading. Easy access with your individual security code. Much better price than other local storage facilities. Extended access time till 11pm was very useful for me. Thanks guys.
5/5
GoogleSecond time using big yellow here. Convenient, clean, easy to set up and close accounts. Fair and no hidden charges. In addition has always been quiet when I’ve had to load and unload. Always worth getting extended access.
5/5
GoogleVery welcoming friendly service particularly from Chris and Luke . An efficient clean and secure storage.
5/5
GoogleExcellent service from beginning to end. I highly recommend this storage facility because it is clean and well-organized, and the staff is always helpful and friendly. :)
5/5
GoogleGreat service and managed to get me a deal well under everywhere else after talking to Luke. Friendly customer service and everyone was very helpful. I even managed to extend my access hours to 11pm after my removal company was delayed. Fantastic service all round - would recommend to anyone
5/5
GoogleEasy to get a unit sorted out with no fuss. Started moving in straight away. Like the way you can come and go as you please. No hassle storage, can only recommend. Great to be with guys.
1/5
FacebookNo, no never, I don't recommend them to you. They are real thieves. Unable. They have no sense of clientele. They are looking for money for all means. The incompetent personal especially this luc. Big problem for the world #Big Yellow Self Storage (GP) B74LT
5/5
GoogleI'd recommend this place to anyone. Facilities are excellent, the staff are all great too. So friendly and helpful and genuine. Anytime I have storage needs they are my default go-to. Prices are better than anywhere else, and they're one of the view who accept your own storage insurance.
5/5
GoogleBeen going here for the past 3 years and storing my things after the academic year has finished and it’s always been a great experience.
5/5
GoogleExcellent service friendly service really well done I recommend anyone for big yellow self storage if u need for your business or personal belongs
5/5
GoogleI can's speak more highly about the team at Big Yellow Storage Birmingham. These guys are ace! Luke, Paul & the rest of the guys are very friendly & helpful. The facilities are incomparable compared to other storage facilities in Birmingham. The pricing is really good too.
5/5
GooglePaul and his staff are just so helpful...nothing is too much. Even when I forgot my password and he was busy...nothing was too much to get it sorted! Well done Paul keep up the great work. Asset to the company
5/5
GoogleHappy and appreciated the great service from Paul.
5/5
GoogleGreat storage facility, priced quite well and with many options for further discounts. Check-in online and with the staff was considerably fast and easy to do, also the loading and unloading is made super simple with large trolleys available free of charge!
4/5
GoogleGreat site for access and availability
5/5
GoogleAlways clean and tidy, staff always there to help.
5/5
GoogleVery professional and very pleasant experience. Happy in their job!!? A bonus for the rest of the Country 👍👍 …
5/5
GoogleGreat service (by James)! The place seems clean, well organised and is close to the city centre.
5/5
GoogleSam at Big Yellow was great today! A big help in getting some new storage sorted out. The facility is really good, clean and accessible. All round great service!
5/5
GoogleWas encountered by Chris and Paul Very understanding and comforting and helped me understand everything Deserve a raise
5/5
GoogleExcellent customer experience and good value for money needed a place to put my stuff while doing a referbishment on my house, staff were very helpful and friendly and the whole building was immaculately clean. Would definitely recommend this place for storage.
4/5
GoogleDoes the job! Stores stuff, easy to access
5/5
GoogleGreat storage facility
5/5
GoogleStaff are really friendly and helpful - Luke & Sam are top class! Instructions are straightforward and the facility is really clean and easy to navigate.
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