5/5
GoogleClean and always helpful. Book early in summer as rooms go fast. Very secure. Have used twice, very friendly workers such a great experience as far as storage goes.
Trusted Agent profile · Birmingham
Big Yellow Self Storage Co Ltd Birmingham reviews
★★★★★
399 reviews across 3 platforms
20 Adams Street, Off Dartmouth Middleway, Birmingham, B7 4LT
Big Yellow Self Storage Co Ltd's office in Birmingham, at 20 Adams Street, is rated 4.6 out of 5 across 399 reviews on three platforms, including 390 Google reviews rated 4.7.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google5/5
GoogleLukes perfect
Agent replied · 16 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleGreat place for storage. Always trys to get you the best price on storage. Team always go the extra mile plus very flexibale terms
5/5
GoogleFantastic facility, storage excellent value and Luke, Sam and all of the rest of staff there are brilliant and quick to help. Would use them again no question.
5/5
GoogleFriendly and helpful
5/5
GoogleStaff are really friendly always willing to help and go beyond. Highly recommend
5/5
GoogleGreat team and really customer focussed. Every time I have been in store there has always been a smile to greet me! Incredible
5/5
GoogleWonderful service, even offered us a brew. A good brew at that. Been a customer since 2013 and still a fantastic service. Thanks, Oli, Sam, Luke, Paul!
1/5
GoogleStarted off well and quickly deteriorated, poor customer service who don’t know how to retain customers through good customer account management! Very poor new staff!
4/5
GoogleGreat service by staff, but it's a shame you can only access the storage units for free only during office hours
5/5
GoogleFriendly service from Paul, Sam, Luke and Zahra! Highly recommended.
5/5
GoogleExcellent experience and absolutely nice and helpful staff. Highly recommended!
5/5
GoogleExcellent service. Very nice staff and excellent place to store anything. Will definitely be using it again. Paul and Luke, thank you both.
5/5
GoogleExtremely pleasant staff. This is the second time I've used 'Big Yellow' and I have always had exceptional service. Thanks
5/5
GoogleCan get very busy and finding a trolley and somewhere to park can be a bit difficult but staff are very friendly and helpful
5/5
GoogleFriendly staff and always willing to help 🙂 …
5/5
GoogleVery nice ！Sam Paul are a amazing beautiful Lady！
5/5
GoogleCheap and affordable storage units, and of good sizes. Staff are always polite and helpful.
5/5
GoogleBeen using for six months now and found facility fantastic and staff extremely helpful every time. Highly recommend. Moe Nawaz #FeedingMillions
5/5
GoogleStaff are amazing
Agent replied · 26 January 2026
Thanks so much for the review Richard. We are over the moon you had such a great experience with us.
5/5
GoogleAmazing service
Agent replied · 26 January 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleGreat storage my things have been there a year, very helpful staff
5/5
GoogleAwesome staff willing to help your every need. Nice clean storage facility
4/5
GoogleEasy access and helpful staff
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Big Yellow Self Storage Co Ltd Birmingham
How many reviews does Big Yellow Self Storage Co Ltd Birmingham have?
Big Yellow Self Storage Co Ltd's Birmingham office has 399 reviews across three platforms: 390 on Google, 1 on Facebook, 8 on Yell.
What is Big Yellow Self Storage Co Ltd Birmingham's rating?
Big Yellow Self Storage Co Ltd Birmingham is rated 4.6 out of 5 across all 399 reviews, and 4.7 out of 5 on Google from 390 reviews.
Where is Big Yellow Self Storage Co Ltd's Birmingham office?
Big Yellow Self Storage Co Ltd Birmingham, 20 Adams Street, Off Dartmouth Middleway, Birmingham, B7 4LT.
