Trusted Agent profile Β· Birmingham
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400 reviews across 3 platforms
20 Adams Street, Off Dartmouth Middleway, Birmingham, B7 4LT
Big Yellow Self Storage Co Ltd's office in Birmingham, at 20 Adams Street, is rated 4.6 out of 5 across 400 reviews on three platforms, including 390 Google reviews rated 4.7.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
YellOutstanding service.
Big yellow is an exceptionally pleasant clean place to come and to use as storage. Amazing staff Luke the store manager and his exceptional staff are very friendly and nothing is to much. polite and pleasant willing to help always. Keep up the good work guys in these hard uncertain times, great service thank you a real pleasure. π
5/5
GoogleFantastic facilities and staff, weβre so impressed. It all looks really professional and secure and the option for out of hours access is a major plus for us. Paul and all the other staff we have met have been so welcoming, friendly and professional and we feel confident that our stock will be safe and secure in a very accessible and convenient location.
5/5
YellConsistent, Secure, Safe
As a small youth theatre charity in Brum who put on big productions throughout the year, the Storage that Big Yellow provides is not only invaluable but easy to access, local & consistently complimented by incredibly friendly staff who always make you feel welcome! We've been there for nearly five years now and we couldn't be happier with their services - definitely recommended!
5/5
GoogleI would give 10 stars if I could. Been with yellow box in birmingham for over 5 years, gota say they are the best. Staff are warm, highly efficient, trustworthy, like family, always going the extra mile to help. Building secure, late night access if needed, contents insured and safe. Excellent place with no worries, highly recommend it for ultimate peace of mind.
2/5
GoogleWay too expensive. I said the rep, that other ones in this are will be a lot cheaper, but he started to put them down..... saying that they are way worse. I guess he needs to justify why they are quoting twice the price. But in fact Alligator storage has newer building and so much nicer staff. This place sucks........do not be fools people.
5/5
GoogleFantastic service, quick and easy process to get my stuff sorted
5/5
GoogleCannot fault the team here. Super helpful and friendly, facilities are well kept and feels very secure. Prices are reasonable too, will always be coming back here whenever I need storage for personal or business needs.
5/5
GoogleReally helpful service from Chris. He was very clear as he walked us through the process and documents. Storage space is clean and felt very secure with the alarms and monitoring.
5/5
GoogleEven better the second time thank u so much to luke and paul you guys are legends!!!
5/5
GoogleFirst class friendly professional service,thank you Paul. 1
5/5
GoogleSpotless and practical storage place conveniently located by the ring road. From the word go I was accurately advised and looked after by Samantha and the rest of the staff (Zee, Paul and Luke) is as friendly and helpful easing the stress of moving house.
4/5
GoogleExcellent staff. Very Helpful. Fairly easy to get to. Bear in mind traffic both getting there and back. Car park fortunately doesn't get that busy but adequate enough for about 15 maybe 20 people.
4/5
YellGreat
Been a customer for a few years now due to the great service, Paul the new team member has been very helpful and polite in helping me with any issues, great guy always willing and keen to listen and help. Clean place great service, any deliveries always excepted gives you great confidence as a customer. Thank you guys. π
5/5
GoogleThank you especially to Zara and Luke who provided me with an excellent service. All information about my stay was easy to follow and my storage space was always easily accessible as per storage opening times. Would definitely use Big Yellow in the future.
5/5
GoogleChris wing handled opening our account exceptionally well, the service he provided throughout our tour and introduction was unmatched. Top bloke. Would recommend big yellow. Super easy, super convenient and very affordable.
5/5
GoogleWe reserved a storage unit last minute, and Chris and Paul couldn't have been friendlier or more helpful. The price is great, the process is simple, and everything went very smoothly. Thanks guys!
5/5
GoogleVery good for storing stuff. Prices are good, storage has high security, very nice and helpful staff. I was dealing with Zahra and she is an amazing worker there. Very helpful. I recommend storing your stuff in Big Yellow Self Storage Birmingham :)
1/5
YellDon't use this company if you want a good price
If you want a good price and you want it to be consistent, then use someone else. After being with them for around 8 months, they then increase the price by 20% - may not seem a lot, but that is a few hundred pounds extra a year and they don't tell you that when you first sign up.
5/5
GoogleGreat Self Storage Service. I would recommend!
5/5
GoogleZahra down at the big yellow self storage company was such a great help! Very informative and everything was explained well, the experience was made very personal and memorable also! :) Will be returning in future to use this storage company!
5/5
GoogleLovely and nice services. Trustful.
5/5
GoogleHad Ray, Richard & Sham from Midlands Removals, pack and move my belonging recently to a big yellow storage unit. They were all extremely helpful, friendly and courteous, fast and efficient. Went above and beyond and would definitely use again. They where recommended to me by my home insurance company.
5/5
GoogleBIG thanks to our new mates at Big Yellow Self Storage #Birmingham for providing us (Free Radio Cash For Kids) with a 100 sq ft room to keep the gifts we've already had in for #MissionChristmas safe until later this year when they're needed. This will help us SO much! #LocalHeroes π€πππ
5/5
GoogleFantastic service - friendly and efficient. It was my first time using a storage unit and you made the whole process really easy. Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
