Trusted Agent profile · Birmingham
★★★★★
871 reviews across 2 platforms
1180 Warwick Road, Acocks Green, Birmingham, B27 6BS, B27 6BS
Bairstow Eves's office in Birmingham, at 1180 Warwick Road, is rated 3.3 out of 5 across 871 reviews on two platforms, including 245 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Bairstow Eves Acocks Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleSukie is the only mortgage broker il ever use! Exceptional service, thanks again
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotBairstow Eves, Sudbury
I cannot fault the service from BE, Sudbury.From the moment David came to value the property, my 80-year-old dad felt secure that his home of 50 years would be sold with care and integrity. David, Sophie, and Ross were exemplary in their conduct and ensured that the family was at the heart of the process.Despite a huge number of setbacks, the team never waivered and ensured that my dad's home was sold at its highest possible value. Pricing was realistic and the discussions were always open and honest. The team at Sudbury always kept us in the loop and I would not hesitate in using them again.Thank you for being the best team and ensuring my dad felt comfortable in selling his home.Craig
5/5
TrustpilotClaire Reene of Folkestone branch was a…
Claire Reene of Folkestone branch was a pleasure to deal with, property valuation was spot on; found a buyer pretty quickly and she worked hard to get completion of the over the line when solicitors were slow and unresponsive. I don’t hesitate to recommend her and this branch.
5/5
GoogleWhere do I start? An exceptional service from start to end. Met Sukie by chance, and was the best thing that happened through our journey to getting a mortgage. Lovely guy who is very transparent and knowledgable in his field. Our property was not even with Bairstow Eves and was not an easy mortgage but Sukie did everything he could and managed to get us a brilliant mortgage deal. He honestly is a very committed and honest guy who genuinely goes above and beyond expectations. If you’re looking for someone to take the stress off your shoulders and give you the best possible deal that is tailored to what you want, then genuinely, he is the one to go to. Thanks again for everything Sukie, top guy!!
Thank you for your 5* review Aziz. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotI would strongly discourage anyone from…
I would strongly discourage anyone from renting student property through Bairstow Eves based on our experience at 14 Devonshire Promenade this year. During the middle of winter, our house was left without heating for three weeks, which is completely unacceptable, especially in freezing conditions. We were initially told we would receive compensation for this, but that promise was later withdrawn without proper explanation.
5/5
GoogleHighly recommend using bairstow eves. Sophie was always only a phone call away and doing all the chasing for us making our purchase as easy as possible. She was really understanding to our situation and very supportive throughout the sale right till the end. Thank you Sophie, jess and the rest of the team for all.PositiveProfessionalism
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAs a first time buyer, Sophie (and Kelly/rest of the Branch) were incredibly friendly, efficient and professional throughout the process. Sophie provided help and guidance when I needed it and often went above and beyond, truly a great service. I would recommend Sophie / the Acocks Green Branch to anyone looking to buy a house
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleBarstow eves Acocks green valued my property at more then their competitors did and managed to get Me even More money on top. They were quick, Professional and pleasant with it. Kelly and her team always felt available and approachable. Highly Recommend
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had a great experience and service from bairstow eves estate agents acocks green for remortgaging my house, especially sukie is very friendly and professional, when I met him and talked about the remortgage I felt so much positive and relieved from stress, he made things so much easier for me, thanks a lot 🙏 …
It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.
5/5
TrustpilotJenny and the team
Jenny and the team were very helpful and supportive from start to completion. Their advice and experience was invaluable and would recommend using them as local estate agents.
5/5
TrustpilotI highly recommend Bairstow Eves…
I highly recommend Bairstow Eves Sudbury, Ross, David and Sophie were great at every opportunity when buying our first property, bungalow.After being let down by another estate agents across the road, me and my partner were very nearly at the point of giving up looking for a family home, but David and co soon turned that around! Constant updates via email and phone calls made buying a property feel natural at every step possible! Thank you for all the help and guidance when required, you guys have been great 🤩
4/5
TrustpilotHighly recommend Bairstow Eves
Highly recommend Bairstow Eves. We really appreciate their help and support throughout the house sale process. I was new to selling a house (on behalf of my Mother), so I had a lot of questions and these were always answered thoroughly by the agents involved: Claire, Daniel and Stephen. They were all professional, informative and worked very hard to keep the momentum going throughout the process. A big thank you to the Folkestone team.
1/5
TrustpilotAVOID AVOID AVOID Jason Jessica and Freddie
AVOID AVOID AVOIDI recently had the displeasure of dealing with Bairstow Eves Letting Agents, and it was an experience that left me thoroughly disappointed and frustrated. From start to finish, their incompetence and lack of professionalism were evident, with countless issues that made the entire rental process extremely cumbersome.The most glaring flaw was Jason, Freddie and Jessica's abysmal communication skills. They were consistently unresponsive, failing to return calls, emails, and messages promptly. It often felt like we were chasing them for necessary information, updates, or even simple questions. This lack of communication created unnecessary stress and wasted valuable time.Unreasonable Charges: The letting agency imposed exorbitant fees and charges for their services, without any tangible value in return, leaving us feeling exploited and taken advantage of. The lack of transparency in their fee structure only added insult to injury.Overall, my experience with Bairstow Eves Letting Agents was nothing short of a nightmare. From their poor communication, and unreasonable charges, they consistently underperformed and failed to meet even the most basic standards expected from a letting agent.I strongly recommend steering clear of Bairstow Eves Letting Agents to avoid unnecessary stress, wasted time, and unfulfilled expectations. There are undoubtedly better options available in the market that prioritize professionalism, efficiency, and tenant satisfaction.
5/5
GoogleGreat experience buying my first house Kelly Morgan Megan was amazing they guided me through the the purchase and was there for everything. Sukie did my mortgage and was the best advisor I had ever spoke to. Highly recommend bairstow eves
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleI’ve had a great experience with Bairstow Eves (Acocks Green). Sukie my mortgage advisor has been amazing and has helped reduce the stress that comes with buying your first home. I would definitely recommend as i’ve had a very good experience so far.
We are thrilled to hear that you've had an amazing experience with us at Bairstow Eves (Acocks Green)! Sukie is an incredible mortgage advisor and we are happy to have helped reduce the stress of buying your first home. Thank you for the recommendation! #happycustomer #realestategoals Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI had an excellent experience working with Sukie Purewal at Bairstowe Eves. From the very beginning, he was professional, responsive, and provided excellent communication. He took his time to explain all my options clearly and made what could have been a stressful process feel smooth and manageable. I would definitely recommend his services!
Thank you for your glowing review! We are thrilled to hear that Sukie Purewal provided you with excellent service during your time at Bairstowe Eves. Our team always strives to make the process as stress-free as possible for our clients and we are delighted to know we succeeded. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
Trustpilotshe is an excellent estate agent
estate agent of the year Naomi Hughes bairstoweves tamworth. I've had a few problems. and Naomi. has sorted them out. she is very quick and polite and just gets things done thank you Naomi
5/5
TrustpilotProfessional and thorough experience
Professional and thorough experience. Our property was advertised with them and was let within a week. They completed an inventory for us and everything was checked and legally compliant. Highly recommended.
5/5
TrustpilotAbsolutely fantastic team at tamworth.
Absolutely fantastic team at tamworth.I've corresponded with dec and bethany throuout my time with them.What can I say:Poor bethany has been so helpful at every step of the way, I bombard her with questions and she always has the answer and patience with me ha ha 😂.Dec is cool and calm and explained the process in a way I could understand.👍Any time I've needed to speak to Beth she always contacts me back.Always on time for viewings with a friendly happy face.Definitely the place to sell your home, you get a bonus bestie with every sale. 😉.Xxxx
1/5
TrustpilotRomford Branch - (Mostly) lovely people, useless organisation
The positives - the majority of the staff are actually nice, apart from someone who claimed to be the manager. He complained about his own staff to me when someone had been off ill and dismissed any responsibility for fixing the poor service we received, asking for sympathy himself instead.The main issue is that when staff are off, nobody takes over their work. Nobody tells you they are off. So if the person responsible for your sale is off, nothing gets done. It takes lots of chasing to get a call back, so you are left with no progress being made for long periods of time.There were some issues with our sale because of difficulties that the buyer had with the mortgage provider. The buyer used a mortgage broker with Bairstow Eves, so I thought this would have been easy to fix, but it didn't help smooth the process at all, and each phone call ended up being a long chain of relayed messages with little to gain, and things only progressed once I asked the estate agent for the contact details of the mortgage broker, spoke to the mortgage broker, then found the details of the valuer from the mortgage lender and spoke to him directly. This feels like the sort of thing I was paying Bairstow Eves £3600 to do for me.This wasn't an isolated incident, and the same issue was repeated with dealing with issues with the EWS1 form, where after waiting for weeks with no movement I suggested calling the company who was responsible for the certificate, upon which the issue was resolved promptly. Again, this felt like the work I was paying someone else to do for me.Overall, I put in far too much work to justify a £3600 fee. Coupled with the rude emails I received from Countrywide chasing an AML fee that hadn't been paid because initially they had failed to invoice my solicitors, so my solicitors only knew the commission due through me, I would run like hell away from any Countrywide Estage Agents if I ever needed to sell a property again.(Mostly) lovely people, useless organisation.
5/5
TrustpilotExemplary team at Bairstoweves
The team at Bairstoweves in Billericay were absolutely brilliant , professional, thorough, followed through on delays involving solicitors, surveyors and all areas of our buying and selling , and kept us informed weekly !Both our buyers and ourselves had issues with the speed ( tardiness ) of our respective legal and financial people but Bairstoweves stepped in quickly and timely to bring our sale to a conclusion . I cannot praise or recommend them enough! We will certainly be using them in the Future . Thankyou Billericay Team you were exemplary.
1/5
TrustpilotI sold a house, overcharged for fees, headache
L I sold a house and they over estimated the fees and tried to charge me 8 grand. They are dirty don’t touch them. They have very good lawyers as well that will play the game. Avoid this headache.
5/5
GoogleSukie made my first time buying experience really easy and pleasant. He explained everything in detail and he made sure I understood everything before committing to anything, great guy highly recommend this branch and the girls were brilliant and welcoming.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI’d highly recommend Sukie for mortgage brokering services. Sukie ensured I understood each step of the purchasing process, got a competitive rate for my mortgage and gave useful advice and recommendations. I will engage Sukie’s services again for future purchases.
Thanks for the wonderful recommendation and 5* review! Best wishes, Lucy, Customer Relations.
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Tell us what you need and we'll put you in touch. Bairstow Eves Acocks Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
