Bairstow Eves Acocks Green reviews in Birmingham

★★★★★ 5/5

Google

I, 1st time met Mr Sukie, mortgage consultant, he is very friendly, polite and good knowledgeable about banking industry, he did mine remortgage nd he found and changed cheap home insurance as well, and saved mine good money. I'm quite happy what he done for me, wishing him very bright future and more success. Nilay Gohil

Nilay · 11 September 2024

★★★★★ 1/5

Trustpilot

SCAM SCAM SCAM - AVOID

This company ruins people's lives. Shame there is not a Zero Star. After making an offer on a property being sold by Bairstow Eves and getting it accepted, we proceeded to instruct our conveyancers to do the searches on the property. Once the searches were complete and the mortgage also got approved by the bank, Bairstow Eves came back to say someone else has made a higher offer and put pressure on us to increase our offer. We were shocked because we were told that our initial offer had been accepted. Nonetheless, we increased our offer by £7,000 and was told our new offer had again been accepted. When we queried the agent on why the property was still showing online as "for sale", they told us it was an error and they will update it. That never happened. When we were expecting to complete the sale and exchange contracts, Bairstow Eves came back again to tell us that the seller once again wants more money because someone else had offered £3,000 more than our second offer. Now how can someone else make an offer on a property which has been sold (subject to contract)? How can you make someone start searches on a property that you know full well you won't be selling to them?We pulled out of the sale after that and had to quickly find another property to avoid losing the approved mortgage from the bank. We are also having to pay for the searches on the new property, meaning we have now paid twice. We did not receive a refund from Bairstow Eves for the searches that were carried out on the property they were selling after they accepted our offer. This company has no care for people's lives and livelihoods. Now that we have found a new property and is looking forward, GUESS WHAT, Bairstow Eves has got the nerve and the cheek to contact us again to say that the other buyer that the Seller chose over us has disappointed them so they would like to offer the property again to us. Can you believe this?Summary:- Offer made £265,000 - Accepted by B.E- Property pulled- New offer made £272,000 - Accepted by B.E- Property pulled again- B.E offers property to another buyer for £275,000- New buyer pulls out- B.E comes back to ask us (original buyers) if we would like to buy the house again at £272,000So my advice to anyone wanting to buy from this company is ... DON'T. Avoid them like a plague. Oh and that agent of theirs called Jake Kennedy... I just want to say "Shame on you."

C · 21 December 2020

★★★★★ 5/5

Google

Highly recommended sukhweer and his team they are excellent and amazing professionals They help and guide in each and every aspect great service

Iqra · 20 October 2025

★★★★★ 5/5

Google

Highly recommended estate agent. The whole team was proactive specially Morgan. Highly recommended Mortgage advisor Sukie.

Syed · 14 April 2024

★★★★★ 5/5

Trustpilot

I bought my house in Barkingside, and rented as well.

I bought my house in Barkingside through Bairstow eves. I had very good experience and everything went smooth. I had to rent out same house after some time. I choose again Bairstow eves, as these guys were so helpful to me. Luckily I was dealing with same person again. Elaine is the most helpful estate agent, I have ever met. She is understanding, helpful, and tried her best, to help me.Elaine and Adam both helped me to go through process of renting out. I would highly recommend Bairstow Eves Wanstead and am very thankful to both of them.Shazia

Shazianaeem · 1 December 2020

★★★★★ 5/5

Trustpilot

We would like to thanks Rajan for…

We would like to thanks Rajan for helping us, he has replied to all of our enquiries very promptly and even outside his working hours! He has done above and beyond to make sure we had a great experience. Thanks!

Anabella · 3 September 2024

★★★★★ 1/5

Trustpilot

If you're trying to rent from then…

If you're trying to rent from then please run away. Dont believe in the good reviews as they are all fake. Bairsstow eve have left a review in my name which is fraud and fake I am shocked. After my bad experience, I thought let me warn people by leaving a review then I see a review in my name already written. They have mentioned that I have rented a property of them. They never gave the property to me. After being dragged around for weeks, I chased these guys up on daily basis 10 calls just to get to them once. Lack of staff on letting side is not even a word. One employee is the manager and employee and everyday she is on annual leave. No words to describe these guys. I mean why are you guys writing a review in my name. I have reported your fraud and will take further action. Mahnoor is apparently the manager but she is always on annual leave, she made 2 appointments with me and cancelled out last minute and messed my entire day twice. I had no requested from landlord they told me call bairstow eve in hainault just to get Robert to tell me landlord says no because I have played them around. After seeing a fake review written in my name it makes sense these guys a fraud. Also if you are trying to rent from them good luck as one part timer is the employee they have thought her to lie and say I was on annual leave. This is a jokeI have income higher than they requested, homelet said your reference went through, I am also a landlord which puts me in the experience how but these guys are. I feel sorry for the landlords with them.

Mr · 20 November 2020

★★★★★ 5/5

Google

The staff were great for me throughout my sale. They sold the house quickly and always kept me informed of what was going on. Even better during the after sale process they were great at chasing down solicitors and making sure the process continued to move. Would happily recommend this branch to others.

Oli · 11 October 2024

★★★★★ 1/5

Trustpilot

6 months ago

I vacated my flat 6 months ago, and despite endless promises to "evaluate and return" my deposit, they have done absolutely nothing. Every time I follow up, I get the same excuse, "we're working on it", but it's clear they have no intention of refunding what is rightfully mine.Their behavior is completely unethical, and they are taking advantage of tenants. Do yourself a favor and avoid this company at all costs. If you value your money and peace of mind, stay far away from them.

Divyanshu · 16 December 2024

★★★★★ 5/5

Google

Where do I start !! Exceptional service from Morgan and Millie and the rest of the team , keeping us updated all the time on how our sale was proceeding to complete the sale, working hard to give us the best outcome, with their knowledge and expertise . ‘Well done Team’ !! Dawn & Paul Goodchild

Dawn · 12 August 2024

★★★★★ 5/5

Google

Sukie completed my mortgage at Countrywide, and he was a huge help in getting me a great mortgage deal and supporting me with my protection needs. I had to wait a while because of my pay slips, but in the end, he waited and got the right mortgage set up. Thank you so much once more," I would definitely recommend him.

Rani · 14 May 2024

★★★★★ 5/5

Trustpilot

Jordan Knights at Bairstow Eves Witham

What a great team at Bairstow Eves in Witham especially Jordan Knights who went above and beyond to get the purchase of my new property through before the Stamp Duty holiday ended. She was always at the end of the phone when my own estate agents selling my property seemed uninterested once I had accepted an offer. Even if Jordan wasnt available Nick was always at hand to step in. I couldn’t recommend Bairstow Eves enough.

Miss · 21 June 2021

★★★★★ 5/5

Google

Great service and communication from the whole team at Acocks Green and in particular Sophie who did a great job in ensuring my purchase was completed before my mortgage offer expired. Would highly recommend!

Maninder · 11 November 2022

★★★★★ 1/5

Trustpilot

Don't waste your time and money

I've been tryingn to purchase a mortgage with this company the reservation ran out before the purchase was complete wasting my time and money this happened because bairstow is not interested in filling there part on e they vot thre mone I've been ignored and pushed aside countless times buy this firm was told they will call me back at least a dozen times with no call back there email response are normal shurg offs all I've needed from them was the lender form so the solicitor and sale rep can do there job took 6 weeks of waiting g and chasing there mortgage department to fail miserable because after they git paid for there part in the sales and purchases they don't care anymore and you git pushed to the back burner this has lost me £1000s of pounds in fees to solicitors and reservation in the property all because there not interested after you paid there fee I'm a first time buyer and completely deverstated buy this company.

JAMIE · 11 December 2024

★★★★★ 1/5

Trustpilot

Backstabeves - Brackley Branch

Very poor experience all round. Had a holding deposit on a new build, jumped through hoops to provide everything requested to keep the sale moving - every part of communication had to be initiated by myself. Led along by agent to believe everything was going well, turns out Chad Deakin went behind my back to sell the property to another couple. It seems a reservation doesn't mean much to this company.No transparency, very untrustworthy and unprofessional to say the least.On the bright side, probably a blessing in disguise as this company have shown their true colours from the start, not somebody I would want to appease in the future.

M · 27 May 2020

★★★★★ 5/5

Google

I have been looking for house for over a year now and had bad experience with other agents I saw a house go online and called this agency I spoke to a girl called Kelly she took time to listen to my needs and what I was looking for no other place has done this they just fob me off she told me about what they can do to help secure a house I am looking for and booked me in to see a mortgage advisor to get me ready to buy it has restored my faith in estate agents she deserves a good star. Thank you mr Khan

J · 10 January 2023

★★★★★ 1/5

Trustpilot

The worst agency ever

The worst agency ever. Rented a house. There was a leak and all living room floor was wavy, so they said they will fix it. Its been 6 months and nothing. So we moved out. It was terrible comunication, did not knew it they accepted the notice or not. Amy way, we managed to move out. I asked for my full deposit, on move out day, they said we will get full amount. The landlord approved. On 20th of March i asked where is my deposit? I got an respond that i need to confirm my bank details. I did. On 23rd i wrote where is the deposit. They said my wofe needs to confirm bank details. She did. I called them they said now it will be up to 10 days. 10 days later i wrote an email, where is my deposit. I got a response that i need to confirm my bank details! What a joke. Due to corona, we lost income, i need money, and they just playing around, wont pick the phone too.

Julius · 3 April 2020

★★★★★ 1/5

Trustpilot

Bairstow eves - Banbury

I previously worked for this company as a lettings manager and was shocked to receive a letter stating I owe them over £1,000 after leaving the job over a year ago. This is completely unacceptable and feels ridiculous. I've never encountered a company that expects former employees to pay money after their tenure, especially not after so long. I think they forget how much I know about how they operate as a business, like how they charge tenants when leaving a property for things they didn’t actually do (only getting quotes then demanding money for works that have not been completed), plus a ton of hidden fees for landlords that aren’t even mentioned in the terms of business. What an absolute joke of a company. I would advise potential employees to be cautious and ensure they fully understand any financial obligations before accepting a position here. I would also advise landlords to stay away if they don’t want a company to rob them for their money!!!

Nelli · 29 November 2024

★★★★★ 5/5

Trustpilot

Highly recommend Bairstow Eves !!!

Me and my brother recently purchased our new home. A huge Thanks to Bairstow Eves and it's team, especially to David and Maria. As a first time buyers we didn't had much ideas about all the process clearly. Many thing were unknown and complex to us.

Sheikh · 17 December 2025

★★★★★ 5/5

Trustpilot

Bairstow Eves - Letting Team - Purley Branch

We have just let our property using Bairstow eves Purley. Julie, Jamal & Lara were excellent during the whole process. Great proactive communication from all members of the team and made each step very easy. i would highly recommend the team in the Purley branch as they were very professional, polite, business savvy and worked quickly to get our property let.

Mr · 28 March 2023

★★★★★ 1/5

Trustpilot

Unprofessional people working here like Manager Mark Alexander

Unprofessional and uneducated people working here. How do I know? They were selling my flat and Mark Alexander, the Manager, called me to force me to sell when he wanted me to sell (all he cared about was his commission). I told him I wanted to wait to make a decision and like an upset kid, he just hanged up on me! If the Manager, who is supposed to give the example, behaves like that, then that gives u a very grim idea of how the whole Company is. If you want to sell your flat, do it with real professionals who have your best interest in mind, not only their commission. To be fair, Adam Shackman who was the Negotiator for the sale was professional and polite at all times. But if a Manager behaves like that, that ruins the whole experience and the reputation of the Company. Nobody should deal with a Company that has unprofessional and uneducated people in charge.

Jay · 19 February 2020

★★★★★ 1/5

Trustpilot

Let down and misled

I instructed Bairstoweves to sell my home. I was impressed by the initial response and the regular contact and updates on viewing appointments. They took care of all viewings and on being told they had received two offers on the property, I held a lengthy talk with a member of the team who told me that one of the offers came from a regular client who had purchased a number of properties through them and the buyer always completed without problems. So we chose him rather than the other buyer, despite this person offering £5k more. The main reason was that he was a cash buyer and we would complete quicker. Then he was going to get a mortgage. Then he couldn't get a mortgage. Then he was going for a bridging loan and so the problems went on and on. Barstoweves never returned my calls, nor my solicitors calls or the estate agents of the property we were buying. It was impossible to get through on the phone and there is no mobile number to call or text on. It was only when I entered the complaints procedure that I felt I was being treated as a client. I would never recommend Bairstoweves or any subsidiary of Countrywide. My complaint was not upheld because the file made no reference to a cash buyer. They could not identify the person I spoke to and phone calls are not recorded. As far as Countrywide were concerned the conversation never took place. Do not trust Bairstoweves, they promise the earth but do not deliver

David · 3 January 2020

★★★★★ 5/5

Trustpilot

Completed sale, thank you.

I have just completed the sale of my bungalow through the Hucknall branch. I found all the staff that I dealt with to be very friendly and happy to help with all my queries.

Aitch · 23 March 2026

★★★★★ 5/5

Google

Extremely professional, supportive estate agents Our experience was very positive. On first meeting Sophie, she is friendly, puts you completely at ease and is very patient answering all of the questions we had. After meeting her we didn't even think about visiting another estate agent as knew she would support us. Jess came out to do the sale valuation and we were really impressed with the research that she brought along, her professional manner (and compliments on our house!) and, again, her patience in walking us through the whole process. Alyeena, who we spoke with on several occasions, was, again professional and supportive when we had questions regarding offers that were made. We had an awful experience in trying to chase up certification on the house we were selling, only our estate agents helped us. Sophie was truly outstanding helping us obtain these. She left no stone unturned (I'm sure that she called everyone on the bairstow eves phone list!!!) Eventually, after a month (this is how tirelessly she worked) we finally got what we needed. There is no way this would have happened without her help. Thank you ladies, you helped us achieve our dream of living in the country.

Marie · 12 November 2019